Friendly and helpful service from Gloria! She helped me with getting my ongoing broadband issues sorted and did as much as she could to help.
Company replied
Location
Switch locationUnit 29 - 30 Lower Ground Floor The Arcade, E20 1EH London, GB
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See what reviewers are saying
Cannot thank Tanim and Mo enough. I swooped to a Vodaphone mobile plan last week. Was unable to connect to mobile data for 7 days. Visited Vodaphone and was given a replacement SIM card. Still no mobi... See more
Company replied
Callum at Westfield Stratford City branch was so great with helping with my network issue. Lovely chap, welcoming and helpful. While he was fixing the issue, we got info on vodafone broadband and also... See more
Company replied
Ilayda in the Westfield -Stratford Vodafone branch was amazing. She’s so patient and kind. She helped me with my query, took time to explain the various offers and products and had such a professional... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - London Stratford
Written by the company
Contact info
Unit 29 - 30 Lower Ground Floor The Arcade, E20 1EH, London, United Kingdom
4.7
Excellent
524 reviews
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Very helpful staff
Mahnoor was so helpful in helping me switch my number! Highly recommend this branch
4 February 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hi Kloe,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mahnoor —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Gloria was amazing @Westfield Stratford
Gloria was amazing, helped us select the phone for my son. She made the experience enjoyed and stress-free. Explained everything in great detail and how much it will cost over the period of time. We wouldn't have bought anything if it wasn't for her. 🙂
31 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Phenomenal customer care…
Gloria has phenomenal customer care qualities. She is so informed, patient and extremely professional at her Job. Am so comitted to vodafone and will always return for more products and services.
30 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Kigo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Committed and good customer service
Committed and good customer service
30 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a very good experience with…
I had a very good experience with Gloria she was so kind and helpful thanks
30 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Angella,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Stratford
Hey Muchwa,
Thanks for the lovely review and fantastic support for Gloria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Stratford
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Stratford
Hey Bida,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everything was good specially the girl…
Everything was good specially the girl Hazal Masha ALLAH she was good friendly and professional
29 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Absolutely fantastic experience with…
Absolutely fantastic experience with Hazal.
Communication was clear, friendly, and professional from start to finish.
29 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Adnan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stratford westfield vodafone
Stratford westfield vodafone . I came here to upgrade my phone . The staff is here the name is Yusaf . He is such a kind person. I like his treat.
29 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Raseeka,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mr.Mahmut
I am very grateful to Steph at the Westfield Stratford Shop, Mr. Mahmut, for helping me.
29 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Mohsen,
Thanks for the lovely review and fantastic support for Steph and Mahmut.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mr Mahmut
Mr. Mahmut, who is at the Westfield Stratford store, was very respectful and patient, answering all our questions and helping us.
29 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Fahimwh,
Thanks for the lovely review and fantastic support for Mahmut.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mya gave us an excellent service
Mya gave us an excellent service! She’s so nice and kind!😊
28 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tanim was FANTASTIC - Thank You
Tanim was FANTASTIC - He was so helpful to fixing a problem with my android phone and was extremely knowledgeable even on how to fix phone settings that Samsung store did not know how to fix - I give Tanim and Vodaphone 2 thumbs up👍👍
26 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Deborah,
Thanks for the lovely review and fantastic support for Tanim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It’s been very unprofessional from a…
It’s been very unprofessional from a company like them. They lost my number that i used for years. Their customer service is very bad their retail shops staff are saying things that don’t even match to one another it was very confusing and frustrating journey i lost almost everything with my number with this bad company. Never coming back here and suggest everyone to not to take Vodafone for your own mental health. And vodafone if you can do anything for me the account number is 7101334899 it you still think you’re want to provide good service sort out this.
16 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Nasif,
We’re really sorry to hear about your experience, and we completely understand how frustrating it must have been to lose access to a number you’ve used for years. This isn’t the level of service we aim to provide, and we apologise for the confusion caused by the conflicting information you received along the way.
Once again, we’re sorry for the trouble you’ve faced, and we appreciate you taking the time to share your feedback.
If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mahnoor was a great person
Mahnoor was a great person , she communicated very well. Excellent service 👍
25 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Rohit,
Thanks for the lovely review and fantastic support for Mahnoor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - London Stratford
Hey Abhishek,
Thanks for the lovely review and fantastic support for Mahnoor.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and hardworking.
Very friendly and hardworking.
Staff name: gabriel
24 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Experienced great service with Rodha
Experienced great service with Rodha. Have visited the store 3 times previously for the same issue and have received no help. Rodha solved my issue straight away!!
24 January 2026
Unprompted review
Reply from Vodafone UK - London Stratford
Hey Narcisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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