Vodafone UK - London Holloway Reviews 

355
•
TrustScore 5 out of 5

4.9

454 Holloway Road, N7 6QA LONDON, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fantastic in store experience. Was in real trouble, completely locked out my phone and couldn’t get anywhere with VOXI customer service. Bipat and Tabitha were fantastic and sorted everything out (at... See more

Company replied

Rated 5 out of 5 stars

Jessica was absolutely amazing! She was so warm, professional and genuinely helpful from start to finish. She made the whole experience so easy and pleasant, and went above and beyond to make sure e... See more

Company replied

Rated 5 out of 5 stars

The assistant was fantastic, she was able to talk through the whole process, which we understood. Jessica was very professional and efficient, they should be more people like her working in sal... See more

Company replied

Rated 3 out of 5 stars

Those as the best customer experience I have ever had in mobile phone shop in 30 years. Tahsin and Amanauel are both fantastic giyd and I would recommend these are critical employees to keep as the... See more

Company replied


Company details

  1. Mobile Network Operator
  2. also in
  3. Cell Phone Store
  4. Internet Provider
  5. Phone and Internet Service
  6. Telecommunications Service Provider

About Vodafone UK - London Holloway

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 454 Holloway Road, N7 6QA, LONDON, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

355 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(355)

40,348 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

#1 Customer Experience!

I had the best experience at Holloway Road store! Venus was friendly and extremely efficient - I cannot fault the service!

17 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Lily,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bips and Dennis were excellent,friendly…

Bips and Dennis were excellent,friendly and helpful

16 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very Good customer service from Dennis…

Very Good customer service from Dennis - very happy with service.

16 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Erica,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dennis.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dennis was extremely good and…

Dennis was extremely good and knowledgeable, he is the best in this store and knows how to quickly and smoothly help me . He was great

14 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Marija,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

mohammord gives a good service!

14 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Victor,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very quick and easy transaction from…

Very quick and easy transaction from dennis

11 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Nicola,

Thanks for the lovely review and fantastic support for Dennis.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well explained plans

Well explained plans, smooth service!

10 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Dogan,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Venus was very helpful

Venus was very helpful, very accommodating and understanding

10 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Dotz,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ezgi and Mohammed at Vodafone Holloway…

Ezgi and Mohammed at Vodafone Holloway have been very helpful, pleasant and knowledgable

9 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey C Daley,

Thanks for the lovely review and fantastic support for Ezgi and Mohammed. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Top service from bps ,his a very…

Top service from bps ,his a very friendly and professional

8 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, pleasant and polite staff.

8 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Yuliia,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great stuff

Great stuff - thanks for Bips who helped me setup an esim on an old phone.

7 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Jules,

Thanks for the lovely review and fantastic support for Waasi. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and kind

Very helpful and kind, service was great and efficient, also very fast. I was here to get a new phone and have been guided all the way through. Appreciate venus help and kindness.

7 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Simone,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tahsin was very helpful today

Tahsin was very helpful today at Vodafone, helping me find a new phone case and screen protector. He even kindly put on my screen protector perfectly. Great customer service !

6 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Tristan,

Thanks for the lovely review and fantastic support for Tahsin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tahsin

Tamsin, was very helpful, knowledgable and friendly

6 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Daley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The lady in store had amazing customer…

The lady in store had amazing customer skills she listened to me and was very helpful

4 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hi jenny, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service!

Tahsin, an advisor in Holloway Vodafone store, helped me a lot with my issues and helping me chooses which plans were best for me. I really appreciate his customer service. Will definitely be coming back again!

3 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

venus was really helpful

2 July 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Melek,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amanuel was very welcoming

Amanuel was very welcoming, polite and very professional. I been in that branch multiples times and bought 3 phones so far for my siblings. The service there always great, quick and efficient. Honestly they are a great team. I am sure i will be there again soon.

16 June 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Ahmed,
Thanks for the lovely review and fantastic support for Amanuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything went well

Everything went well. The two staff members in the Holloway Road Branch were superb. They were very friendly, helpful and informative in every way ! I am well satisfied, thank you

11 June 2026
Unprompted review
Vodafone UK - London Holloway logo

Reply from Vodafone UK - London Holloway

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look