Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.
Company replied
Unit 4 , St Eli Shopping Centre, SA15 1SH Llanelli, GB
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Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.
Company replied
Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very help... See more
Company replied
Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money to... See more
Company replied
Visited the store yesterday afternoon. We've been having issues getting into our account online, to be honest it was a nightmare with the "advisor" on line and over the phone. Aaron had our acco... See more
Company replied
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Unit 4 , St Eli Shopping Centre, SA15 1SH, Llanelli, United Kingdom
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Excellent service from joey. He was very helpful and understanding

Reply from Vodafone UK - Llanelli
Thank you to Joey for doing an amazing job in sorting a new contract and upgrading my phone.He explained everything well and took time to get me a fantastic deal. Many thanks and well done.

Reply from Vodafone UK - Llanelli
Spoke to Evan at Vodafone Llanelli.
Excellent communication.
Highly professional and helpful.
Brilliant customer service.
Many thanks.

Reply from Vodafone UK - Llanelli
I went into the Llanelli shop and was served straight away by joey &aaronn. They helped me fix my issues I had with my data and photos. They were great and did not rush me even though it was the end of the day. They r a credit to your company x

Reply from Vodafone UK - Llanelli
Aaron was lovely as always made it a breeze to get my new phone and tablet and helped me find great deals a star as always

Reply from Vodafone UK - Llanelli

Reply from Vodafone UK - Llanelli
Spoke with Evan in the Llanelli branch. Excellent and efficient with patience for my questions. Highly recommend

Reply from Vodafone UK - Llanelli
We were with Chris, he was extremely helpful. He took the time and we went through everything within our contract.
Thank you

Reply from Vodafone UK - Llanelli
We were helped by Chris. He was wonderful, very helpful, took the time to make us feel comfortable and listened to our needs. Also got us a great deal! Thank you!

Reply from Vodafone UK - Llanelli
I loved having a shop to go to and a person to speak to face to face -Evan (Llanelli) was very helpful and explained everything clearly

Reply from Vodafone UK - Llanelli
Arron was friendly , kind and very knowledgeable!.
He give me lots of information and options for the best phone to suit my needs... keep the shop in llanelli open for ever !... highly recommend.
Delighted with my new phone.
Thanks Arron and staff .

Reply from Vodafone UK - Llanelli
Evan was very friendl, courteous and patient. He went the extra mile - I went in to put a sim card in my phone and left with a better mobile and broadband deal than my current Vodafone ones. Very helpful, informative and saved my family money. I will definitely be purchasing another phone and contract sim for my youngest son next year when he's old enough. Many thanks to Evan, really excellent customer service.

Reply from Vodafone UK - Llanelli
I was served by Chris, very quickly, he was polite and friendly. I went in to see if I could save some money on my bills .
He asked a few questions about how i was using my phone, and how I intended to use my phone
He saved money on my daughters sim only and also offered me a good deal in my home broadband.
Very impressed with the service and I will be taking my mum back to arrange her sim only

Reply from Vodafone UK - Llanelli
Went in to the Llanelli store to arrange Big Value Bundle SIMs and Fibre Broadband. Spent a lot of valuable time with Chris who helped us to get exactly what we wanted and more! No pushy sales tactics - just a calm, polite, informative and friendly service. Fab!

Reply from Vodafone UK - Llanelli
Zac was a massive help - great service, excellent salesman, couldn’t be better
Whatever you pay him, it’s not enough

Reply from Vodafone UK - Llanelli
Evan is a good man and he helped me pick out a new phone. Very happy

Reply from Vodafone UK - Llanelli
Excellent customer service provided by Zac today who managed to resolve my technical issue with help from Chris. Overall a very successful outcome,even managed to get me a good deal, so saved money too. What more could you ask for.

Reply from Vodafone UK - Llanelli
The staff here have impressed me over the years.
Chris today and Friday has been great. He's very polite, professional and technically very knowledgeable. It's been a pleasure to be served by him.

Reply from Vodafone UK - Llanelli
Aaron and Chris were fantastic. Aaron explained everything got me a new contract and sim. I also managed to save some money on existing contracts. Well worth a visit in store in Llanelli

Reply from Vodafone UK - Llanelli
Excellent service from Chris, the store manager. Thank you.

Reply from Vodafone UK - Llanelli
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