Excellent service, very friendly staff. Spoke to Liam, the Manager who showed me various new phones & plans that suited my usage. Traded in my old phone which gave me an extra discount 👍 kept my exis... See more
Company replied
14 Bakers Lane, WS13 6NF Lichfield, GB
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Excellent service, very friendly staff. Spoke to Liam, the Manager who showed me various new phones & plans that suited my usage. Traded in my old phone which gave me an extra discount 👍 kept my exis... See more
Company replied
Will Ellis made us feel welcome from entering the store. Very professional approach, covered all of our enquiries with ease. Definitely will continue with Vodaphone and hopefully see Will on our next... See more
Company replied
Thank you to jayden for all his help yesterday in sorting my new phone contracts and broadband. I have been putting it off for so long but his assistance and professionalism made it seem so effortless... See more
Company replied
I visited Vodafone Lichfield to upgrade my daughter’s phone. The staff were really friendly, helpful and knowledgeable which helped when deciding which device and plan to choose.
Company replied
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14 Bakers Lane, WS13 6NF, Lichfield, United Kingdom
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Outstanding service from Liam in store today! Went in with a query and was then informed 2 plans were out of contract and sorted out new plans saving me money! Left very happy! Cannot bear face to face service!
Thank you ☺️

Reply from Vodafone UK - Lichfield
Liam was friendly from the very start. Quick and effective process to get what we want. Thanks for your help.

Reply from Vodafone UK - Lichfield
Very helpful and informative support. Efficient service face to face in store

Reply from Vodafone UK - Lichfield
Excellent service. Very helpful, reduced bill and very clear

Reply from Vodafone UK - Lichfield
Friendly staff, really helpful. Liam was a great help within everything and gave amazing answers to my questions. Would come here again. Really recommend :)

Reply from Vodafone UK - Lichfield
Excellent service, very friendly staff. Spoke to Liam, the Manager who showed me various new phones & plans that suited my usage. Traded in my old phone which gave me an extra discount 👍 kept my existing number & he transfered all my photos etc.. I was also advised about a great Broadband deal.

Reply from Vodafone UK - Lichfield
I came into store last week and Liam was a huge help! Nothing was too much trouble for him even when I asked about 100 questions. Honestly could not recommend enough!

Reply from Vodafone UK - Lichfield
Informative and helpful staff. Liam sorted me out very friendly answered all my questions I would recommend coming here.

Reply from Vodafone UK - Lichfield
Jayden was very helpful and provided a lot of help with transferring my information over.

Reply from Vodafone UK - Lichfield
Liam helped me get rid of Virgin and move my broadband to Vodafone. Great service

Reply from Vodafone UK - Lichfield
Excellent service and very professional. No pressure and Liam was very knowledgeable and helpful

Reply from Vodafone UK - Lichfield
Will Ellis made us feel welcome from entering the store. Very professional approach, covered all of our enquiries with ease. Definitely will continue with Vodaphone and hopefully see Will on our next visit. Thank you.

Reply from Vodafone UK - Lichfield
Very polite &,really helpful. Sorted problem& saved me money

Reply from Vodafone UK - Lichfield
Liam was so knowledgeable and patient with our lack of understanding of all the ins and outs of contracts etc. Brilliant service with our interests and needs truly taken care of.

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
I've been coming here since the shop opened. Always great service! Well done Will

Reply from Vodafone UK - Lichfield
Will was really helpful and patient, he gave Ist class service.

Reply from Vodafone UK - Lichfield

Reply from Vodafone UK - Lichfield
Liam was very helpfull and knew exactly what i needed and was happy to to spend the time to explain things

Reply from Vodafone UK - Lichfield
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