Vodafone UK - Kidderminster Reviews 

464
TrustScore 5 out of 5

5.0

8 High Street, DY10 2DQ Kidderminster, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks

Company replied

Rated 5 out of 5 stars

Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan. Most helpful and understanding.

Company replied

Rated 5 out of 5 stars

I was struggling to use an app on my phone and the most wonderful person Marlon helped me get it working.

Company replied

Rated 5 out of 5 stars

I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Kidderminster

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 8 High Street, DY10 2DQ, Kidderminster, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

464 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(464)

41,521 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was struggling to use an app on my…

I was struggling to use an app on my phone and the most wonderful person Marlon helped me get it working.

18 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Elizabeth,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was very helpful and sorted out…

Ismail was very helpful and sorted out my WhatsApp issue.

18 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Gilbert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had alot of viruses on my phone and…

I had alot of viruses on my phone and Marlon cleared them off completely. Very helpful.

16 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into store to get back into…

Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks

16 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster


Hey Beverley,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Marlon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My phone was running out of data and…

My phone was running out of data and Marlon gave me more internet for less money, so very happy. Perfect

16 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Diana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marlon helped me get back into my phone…

Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan.
Most helpful and understanding.

16 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The agent was absolutely brilliant and…

The agent was absolutely brilliant and helpful, great service, met expectations. Thank you very much Adam

14 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marlon transferred all my data and was…

Marlon transferred all my data and was very patient. Very happy with the service.

13 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Judith,

Thanks for the lovely review and fantastic support for Marlon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

I am very pleased with my experiance …

I am very pleased with my experiance at the kidderminster shop today and Chole was very help full and profesional

9 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Lydia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was excellent helped me with my…

Ismail was excellent helped me with my google account and explained things clearly.

9 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was very helpful setting up my…

Ismail was very helpful setting up my Vodafone app.

9 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Andy,

Thanks for the lovely review and fantastic support for Ismail.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail helped me sort out my email…

Ismail helped me sort out my email issue.

9 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Brain,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was very helpful and excellent…

Ismail was very helpful and excellent service explained things clearly

6 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Hazel,

Thanks for the lovely review and fantastic support for Ismail.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail helped with my device issue well…

Ismail helped with my device issue well done from him

4 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Pilly,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was very helpful quick and easy

4 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Marcel,

Thanks for the lovely review and fantastic support for Ismail.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was very helpful and explained…

Ismail was very helpful and explained everything in detail regarding my upgrade

4 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Casandra,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service happy with everything…

Excellent service happy with everything thank you Adam

4 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Allison,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail was very helpful and sorted me a…

Ismail was very helpful and sorted me a new device

4 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Anthony,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Adam served me and he was great.

3 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Laura,

Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service very friendly

Excellent service very friendly. Thanks Adam

2 July 2026
Unprompted review
Vodafone UK - Kidderminster logo

Reply from Vodafone UK - Kidderminster

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look