Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more
Company replied
19/21 Gold Street, NN16 8JA Kettering, GB
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Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started... See more
Company replied
Drew was amazing, we were looked after and were given the best deals instantly. All in a matter of 15 minutes we were in and out. Recommend drew tremendously.
Company replied
I was very happy with the lovely lady called rupali who helped with my broken phone and explained clearly what my options were so very happy with my experience and she did not pay me to say this x
Company replied
Drew is always proactive in his approach to all customers, friendly and ALWAYS polite with his smile and can do attitude. Approachable and will go to any lengths to allow customers to leave with a br... See more
Company replied
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19/21 Gold Street, NN16 8JA, Kettering, United Kingdom
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Drew was amazing, we were looked after and were given the best deals instantly. All in a matter of 15 minutes we were in and out.
Recommend drew tremendously.

Reply from Vodafone UK - Kettering
Great customer service as ever. Drew is an amazing sales assistant. Told Drew what I needed. Drew listened. Great deal, value for money. Got the phone my son needed. Will be back

Reply from Vodafone UK - Kettering
Great customer service skills in communication and understanding. Very efficient service was provided and would definitely reccomend 5/5

Reply from Vodafone UK - Kettering
Great customer service from Drew. Very helpful in renewing contract smoothly

Reply from Vodafone UK - Kettering
Drew was very polite and helpful. Saved us some money by changing provider. Will come again.

Reply from Vodafone UK - Kettering
I see drew every couple of years, he always does me a great deal always polite and super helpful

Reply from Vodafone UK - Kettering
Drew have been amazing always goes out of his way to get the best deal for what I need

Reply from Vodafone UK - Kettering
Great service by Drew. So helpful and an easy process to update contract. Thank you.

Reply from Vodafone UK - Kettering

Reply from Vodafone UK - Kettering

Reply from Vodafone UK - Kettering
Rupali and Ed were really helpful sorting out my contract and with the other information needed. Lovely Staff!

Reply from Vodafone UK - Kettering
Thanks for everything today drew you was brilliant

Reply from Vodafone UK - Kettering
Drew has always been very friendly polite and easy to communicate with, can’t thank you enough thank you 😀

Reply from Vodafone UK - Kettering
Best customer service I ever had and thank you by Drew

Reply from Vodafone UK - Kettering
I was very happy with the lovely lady called rupali who helped with my broken phone and explained clearly what my options were so very happy with my experience and she did not pay me to say this x

Reply from Vodafone UK - Kettering
Drew was super helpful in getting the best vale deals for all three of our phones. Excellent patient and friendly service. We will be back

Reply from Vodafone UK - Kettering
Drew is extremely kind and helpful!

Reply from Vodafone UK - Kettering
Our family has been coming to Drew for our phones and communications advice for years. He has supported our kids to make sensible choices for their phone functions from first phones when they started secondary school to holding their own contracts off our family plan when they leave home. Customer service is brilliant because he authentically listens to what we need. He is very much appreciated.

Reply from Vodafone UK - Kettering
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