I popped into the st stephens store with just 25mins to upgrade my device and contract. Your staff member, Jack, was fantastic from start to finish! Professional, friendly, polite, and really helpful.... See more
Company replied
Location
Switch locationUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
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See what reviewers are saying
On visiting VODAFONE in Hull recently my husband had lost his phone and wanted to replace it with a new one, On arriving we were met by Jack who gave us a warm welcoming smile and asked if he could... See more
Company replied
Jack took care of us today. Knowledgeable, patient and good humoured. Guided 2 old timers with the purchase of 2 new iPhone 17 max phones. Thanks for your help Jack. Much appreciated. Recommend. Pr... See more
Company replied
Brandon was extremely professional and really patient, as being an asian and we do challenge with language but he was too nice and kind, he explained everything in soo much detail, answered everything... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hull
Written by the company
Contact info
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, United Kingdom
4.9
Excellent
326 reviews
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I was on a time limit but received such brilliant service!
I popped into the st stephens store with just 25mins to upgrade my device and contract. Your staff member, Jack, was fantastic from start to finish! Professional, friendly, polite, and really helpful. He gave me such knowledgeable information and brilliant customer service so that I could make my decision, and I left with a new device and contract thst I was extremely happy with - and all within my 25min timeframe! Jack is an asset staff member to your store. Thank you, Kate
19 September 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Kate,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at http://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brandon was extremely professional and…
Brandon was extremely professional and really patient, as being an asian and we do challenge with language but he was too nice and kind, he explained everything in soo much detail, answered everything in depth, so yeah 10/10 🤩
23 September 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Minnie,
Thanks for the lovely review and fantastic support for Brandon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely great service today!!
Absolutely great service today from Cait B. Very knowledgeable, great to talk to and very helpful! Would return based on my interaction with Caitlin alone!
22 September 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Reece,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brandon was very helpful
Brandon was very helpful. He gave us great advice
17 September 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Gavin,
Thanks for the lovely review and fantastic support for Brandon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
I had a really great experience at Vodafone in Hull. I had a chat with Cait B., and she was incredibly helpful, friendly, and patient. She took the time to understand what I needed and explained everything clearly, which made the whole experience very easy and pleasant.
12 September 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hull
Hey Douglas,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nicol
Nicol
My experience in store was wonderful. Young lady Nicol was more than helpful.
8 September 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Sue ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack took care of us today
Jack took care of us today. Knowledgeable, patient and good humoured. Guided 2 old timers with the purchase of 2 new iPhone 17 max phones.
Thanks for your help Jack. Much appreciated. Recommend. Professional and great service at Vodafone in St Stephens. Thanks, A & J 🙏
5 September 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Jools,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to Dylan
Spoke to Dylan , and he went above and beyond to make sure I’m okay , and explained everything in a clear and considerate manner , so massive respect to him
31 August 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Lucas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dylan was a huge help today
Dylan was a huge help today.
Nothing was hard work and everything was straight forward.
31 August 2026
Unprompted review
Reply from Vodafone UK - Hull
"Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
I have just been served by a lovely…
I have just been served by a lovely young man called Jack, who was so helpful and patient as I am useless with phones!! He was very polite, professional and a credit to your company. A lot of young people could learn from his attitude!
26 August 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Noreen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Dylan in the Hull branch
Served by Dylan in the Hull branch, easily found a phone and a sim deal that was perfect for us! Couldn’t be happier with his service today it was seamless.
22 August 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Mark,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Easy to switch
Jack was really helpful and efficient in sorting my phone contract
15 August 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Ben,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
All the staff where amazing 👏 couldnt…
All the staff where amazing 👏 couldnt have been more helpful, caitlin B & Hanna have been extremely helpful and would recommend Vodafone for all your mobile and broadband needs
14 August 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Gemma,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nichol fixed my phone after the pop up…
Nichol fixed my phone after the pop up viruses was coming upand wouldnt go
9 August 2026
Unprompted review
Reply from Vodafone UK - Hull
Hi Margaret, thank you so much for your wonderful review and the amazing support you’ve shown for Nichol, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Jack was excellent
Jack was excellent, really informative and got me a great deal. Thanks!
6 August 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Shakeel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Absolutely exceptional service
Absolutely exceptional service. I'm not very tech savvy and needed a dual SIM setting up and a data bundle. Caitlin P served me. She has a wonderful manner, explained everything clearly and knows the options well. She helped me set everything up so it was completely stress free. An absolute asset to your team in Hull, St. Stephen's. Thank you so much.
3 August 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in with a problem with my phone…
Came in with a problem with my phone and Dylan helped fix it, thank you so much
30 July 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I was in store yesterday and found…
I was in store yesterday and found Dylan really approachable and helpful, thank you.
30 July 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Amanda,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nicol smashed jt!!
Nicol absolutely smashed it for us today. Completely went through my account with 4 lines and explained everything really well as she went along. Successfully upgraded my son’s phone all really happy. Thank you!!
31 July 2026
Unprompted review
Reply from Vodafone UK - Hull
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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