Glenn was everything you could want from an advisor, helpful,friendly and sorted out everything we needed to get our new phones and transfer all the information across, well impressed 👍👏
Company replied
Location
Switch location13 High Street, SG5 1AT Hitchin, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... See more
Company replied
I came into hitchin store, saw Mutzy. She is brilliant in her ways, always knowledgeable. Thank you for your assistance
Company replied
Glenn was patient and helpful. Explained everything so I could understand. Thank you
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hitchin
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
13 High Street, SG5 1AT, Hitchin, United Kingdom
4.9
Excellent
213 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I came into hitchin store
I came into hitchin store, saw Mutzy. She is brilliant in her ways, always knowledgeable. Thank you for your assistance
3 August 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Robert,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A lesson on how to sell and transfer data on a new phone. An example to anyone wanting to learn this job
Glenn was everything you could want from an advisor, helpful,friendly and sorted out everything we needed to get our new phones and transfer all the information across, well impressed 👍👏
2 August 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Glenn…..very…
Amazing service from Glenn…..very helpful, explained everything clearly, friendly & professional
2 August 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Jo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into Vodafone Hitchin with…
I came into Vodafone Hitchin with viruses, the team there were really helpful. Thank you
31 July 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Ian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came to get an upgrade on my sim
I came to get an upgrade on my sim
Glenn greeted me he was very helpful saved me money great service
27 July 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to store with a virus Glenn helped…
Came to store with a virus Glenn helped me sort problems very professional.
25 July 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey William,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hitchin
Hey Susan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn was amazing today with my…
Glenn was amazing today with my upgrade. Great service
22 July 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodafone Hitchin on 15 July to…
Visited Vodafone Hitchin on 15 July to update my rather antiquated contract.
Very lucky to have had the pleasure of dealing with Glenn.
He ran through all my options and arranged a switch to a more cost effective contract suited to my individual requirements.
In all a very helpful and professional service from Glenn.
Couldn't have been better.
Thanks
Barbara
15 July 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Barbara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a virus on my phone
Had a virus on my phone
Came and saw Glenn was very helpful
Very professional
Amazing service
17 July 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Diana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We found Miss Mutzy Mutahara is…
We found Miss Mutzy Mutahara is extremely helpful and patient. She explained things in very clear and professional manner.
14 July 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Eng,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into store
I came into store, and Mutzy helped me with my broadband and phone contract. She is the best in the business and I would recommend her services. Thank you
14 July 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to hitchin store for a new phone.
Went to hitchin store for a new phone.
Glenn was very helpful and knowledgeable and advised me on a suitable phone.
Thank you Glenn for you help
Gary Morris
4 July 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Gary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Glennl Great service
Glennl Great service, very helpful. Good deal for myself and my husband. 5 stars!!
3 July 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Lesley,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Glennl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn assist manager is calm
Glenn assist manager is calm, incredibly knowlegable and patient. High recommended , also has a great sense of humour!!!!!
29 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Lorraine,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Hitchin Store yesterday
Visited Hitchin Store yesterday. Very pleased with service received from Glenn. Got me a very good deal. Was friendly, patient and knowledgeable. Highly recommend.
25 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Wendy,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very professional and helpful and…
Very professional and helpful and friendly staff. Thank you mutzy
26 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Lyn,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I've visited hichen branch and there…
I've visited heechen branch and there is a lovely lady. She helped me a lot, and I really appreciate it recommended to come down to other phone. Akila this lady, she's a superstar.
22 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very patient service from Glenn
Very patient service from Glenn as my daughter asked a lot of questions about her first phone!
21 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Mike,
Thanks for the lovely review and fantastic support for Glenn. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came to Vodafone hitchin met Glenn he…
Came to Vodafone hitchin met Glenn he helped me sort out problems on my phone very helpful top guy
21 June 2026
Unprompted review
Reply from Vodafone UK - Hitchin
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.