Came into store to collect your phone and met with ricardo who transferred everything over from my old phone and aadam who helped me upgrade my internet services. Both great lads thanks for all of you... See more
Company replied
Location
Switch location9d Castle Street, LE10 1DA Hinckley, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was having issues understanding my bill. Came into store and was served by the store manager Ricardo who has been amazing start to finish. Thanks for all of your help im glad this store has amazing st... See more
Company replied
Came into store to see how i can lower my bill as I was out of contract on a lot of my services. Met with Saadia who was brilliant and helped me make a saving ! Got me a new phone and a faster Interne... See more
Company replied
Had a lot of unwanter ads and popups on my phone which was causing me a lot of headache, came into the shop and spoke with the manager Ricardo who fixed my phome and got rid of all the rubbish. He als... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hinckley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
9d Castle Street, LE10 1DA, Hinckley, United Kingdom
5.0
Excellent
488 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Was having issues understanding my…
Was having issues understanding my bill. Came into store and was served by the store manager Ricardo who has been amazing start to finish. Thanks for all of your help im glad this store has amazing staff who are really helpful and polite. Thanks again
28 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Patricia,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aadam was great with us!
Aadam was great with us!! Really good service.
26 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store to collect your phone…
Came into store to collect your phone and met with ricardo who transferred everything over from my old phone and aadam who helped me upgrade my internet services. Both great lads thanks for all of your help great service!
26 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store to see how i can lower…
Came into store to see how i can lower my bill as I was out of contract on a lot of my services. Met with Saadia who was brilliant and helped me make a saving ! Got me a new phone and a faster Internet deal couldn't be more pleased thanks again !
26 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Sonia,
Thanks for the lovely review and fantastic support for Saadia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam really helpful and saved us money
Adam really helpful and saved us money
26 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Phone packed up came in to store to get…
Phone packed up came in to store to get upgraded, ricardo helped me upgrade and move my stuff across. Top man!
25 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Simon,
Thanks for the lovely review and fantastic support for Ricardo. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aadam was very helpful with sorting out…
Aadam was very helpful with sorting out my sim and getting me a new one for my new phone so that I could start using my mobile data.
24 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
"Hey Lewis,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Ricardo - Hinckley
Ricardo was incredibly helpful at the Hinckley shop, he talked me through the different upgrade, broadband and data plans and got me a great deal in the end.
23 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey there,
Thanks for the lovely review and fantastic support for Ricardo. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ricardo and Adam were extremely helpful…
Ricardo and Adam were extremely helpful with eSIM issues would 100% recommend asking for either of them when going in store !!
23 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Isaac,
Thanks for the lovely review and fantastic support for Ricardo and Adam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam and Ricardo helped us set up our…
Adam and Ricardo helped us set up our eSIM and they were so helpful, nice and friendly, they helped us through all of the steps and made it so clear! Thankyou so much for your help, you were amazing !
23 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Chiara,
Thanks for the lovely review and fantastic support for Adam and Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a lot of unwanter ads and popups on…
Had a lot of unwanter ads and popups on my phone which was causing me a lot of headache, came into the shop and spoke with the manager Ricardo who fixed my phome and got rid of all the rubbish. He also found my photos that i had lost for a while very grateful for all of his help! Brilliant man
23 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Ray,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in store to get a new phone was…
Came in store to get a new phone was served by Saadia who helped me set up my new email. Thank you for all of your help great service !
19 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Denise,
Thanks for the lovely review and fantastic support for Saadia. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and very kind and…
Excellent service and very kind and helpful Saadia
21 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Mrs Debbie,
Thanks for the lovely review and fantastic support for Saadia. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a great customer service from… Aadam
Had a great customer service from Aadam. Helped me loads with what I asked for and managed to do me a great deal for the new iPhone 18 pro
Would deffo recommend someone to get help by him.
16 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into store to link my WhatsApp…
Came into store to link my WhatsApp devices, met with ricardo the store manager who was brilliant and helped me to set it up. You’re a star thank you very much sir
16 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Needed a new phone desperately
Needed a new phone desperately, ricardo helped me get a lovely new iPhone and move all my data across so I had no trouble at all. Brilliant service ricardo top man
12 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey John,
Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the store to get my old…
I went into the store to get my old phone that was playing up replaced. Met with aadam who was brilliant and helped me to move my old information across. Brilliant service aadam was great ! Thank you so much for your help
12 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Came in to store with a problem with my…
Came in to store with a problem with my sim, Ricardo was brilliant in sorting me a new sim out and getting my phone back working ! Many thanks Ricardo!
11 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Pauline,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice lads great service
Came into store to get a new sim for my wife. Ricardo & Aadam were great. Sorted us a much better deal than she was getting elsewhere. Had a great chat with them as well, genuine lads thanks for your help
Sam from Park to Wembley
Like and subscribe!
8 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Sam,
Thanks for the lovely review and fantastic support for Ricardo & Aadam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great if you need a new phone.
Desperately needed a new phone, as my old one was seven years plus old and was not working properly.
Went into the shop and spoke to Ricardo who was very knowledgeable, and possibly was the manager there.
I am now using my new phone and I absolutely love it.
Definitely recommend using this shop.If you need a new phone, as they will definitely get you a good deal.
Great customer service didn't have to wait long to be sorted out.
5 September 2026
Unprompted review
Reply from Vodafone UK - Hinckley
Hey Fiona,
Thanks for the lovely review and fantastic support for Ricardo. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.