I came into store a couple of days ago with a few queries relating to both phone and broadband and was so pleasantly greeted by Jack, the store manager. When I explained I was unsure if they’d be ab... See more
Company replied
Location
Switch location78 South Rd, RH16 4LA Haywards Heath, GB
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Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of... See more
Company replied
Went into the shop to speak about issues with digital voice linked to broadband as this was not working and we had reported the issue in November. Spoke with Nicky who helped enormously to put us in c... See more
Company replied
Couldn’t have asked for a more helpful assistant with my upgrade today. Thomas in the Haywards Heath store thank you for sorting out a well overdue upgrade!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Haywards Heath
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
78 South Rd, RH16 4LA, Haywards Heath, United Kingdom
4.8
Excellent
154 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Matt helped me get a new phone and…
Matt helped me get a new phone and transferred my data from old device to new device, rhank you Vodafone and matt for your help
4 May 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Louise,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt found me a good offer on new phone…
Matt found me a good offer on new phone and helped to get my data from old to new, thank you Vodafone and Matt
26 April 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Maresa,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt help me upgrade to new phone and…
Matt help me upgrade to new phone and got me a great deal thanks Matt and Vodafone
21 April 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nikolett and Mark colleagues
Nikolett and Mark (Haywards Heath branch), are kind, caring, professional, highly trained staff. They were patient and gave me time to process information about my new mobile. They are a real credit to the store! Thank you Nickolett and Mark!
19 April 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Jasmine,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Got new phone and got my data moved…
Got new phone and got my data moved over from old phone to new phone, thank you Matt and Vodafone for all your help and it’s always good I have a store nearby
18 April 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Davinia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff especially Lydia and…
Very helpful staff especially Lydia and Matt. Wasn’t going to purchase today but the process was very straightforward and was not hurried into the buying decision. Very good customer service.
16 April 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Very Satisfied Customer,
Thanks for the lovely review and fantastic support for Lydia and Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt helped me as signal wasn't working…
Matt helped me as signal wasn't working and he helped me get back up and running thank you matt and Vodafone
11 April 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hey Wilson,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt got me a good sim only plan and…
Matt got me a good sim only plan and moved my data over to my new phone, thank you Matt and Vodafone
15 March 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hi Linda,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Just upgraded to a new phone Niki in…
Just upgraded to a new phone Niki in Haywards heath was very helpful
12 March 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hi Lily,
It's great to see your kind words for Niki, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Just upgraded my phone
Just upgraded my phone. Niki at Haywards Heath was amazing, so helpful.
12 March 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hi Ian,
What super feedback for Niki! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matt did a great job…
Matt helped me with new phone and transferred my data over, thank you Haywards and Vodafone.
Overall a great experience. I certainly couldn't have transferred the data from my old phone
10 March 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hi Geoff,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Friendly and experienced and explained…
Friendly and experienced and explained everything simply for me
Thomas is brilliant, deserves a pay rise
7 March 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
We appreciate your positive feedback for Thomas. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Nikki got me a new phone and great…
Nikki got me a new phone and great package too and traded my old phone in too, helped me transfer my data to new phone too, thank you nikki and Vodafone
25 February 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hi Diane.
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matt was amazing and helped us get a…
Matt was amazing and helped us get a new iPhone and transferred my data over so simple thank you Vodafone
19 February 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hi Rachel. Thank you for your review for Matt. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt helped me as had no signal and now…
Matt helped me as had no signal and now he has sorted it, thank you vidafone
18 February 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hi Susan,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Mark was amazing and helped me get new…
Mark was amazing and helped me get new phone and transfered my data for me, thank you Vodafone
17 February 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
This is great to see Terence. Hope you're loving your new phone. All the best, The Vodafone Social Media Team
Matt and nikki helped me get a new…
Matt and nikki helped me get a new phone and transferred my data to my new phone, thank you Vodafone always great service
10 February 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hi,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
I'm so grateful to Oliver and Matt who…
I'm so grateful to Oliver and Matt who were so patient us when we went in to get some help our elderly mother's phone and broadband. They were so kind and helpful at a really difficult time.
(I am now editing my review to include the enormous disappointment I feel to learn that Trustpilot has refused to accept my brother Matt's very positive review of the support we got from the store suggesting that it was 'fake'. How disappointing.)
Trustpilot- what an ironic name.
1 February 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Mark and Niki from Vodafone in…
Mark and Niki from Vodafone in HaywardsHeath gave me amazing customer service
Thank you
28 January 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hi Su. Thank you for your review for both Mark and Niki. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Oliver was excellent
Oliver was able to sort out our contract transfer to Vodafone. Very pleasant and very professional.
24 January 2025
Unprompted review
Reply from Vodafone UK - Haywards Heath
Hi Colin,
It's great to see your kind words for Oliver, we really appreciate your feedback. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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