Chloe was welcoming and extremely helpful and understanding in knowing what iPhone would best suit me. The whole experience of completing the purchase was completed efficiently. The transfer of inform... See more
Company replied
Location
Switch locationUnit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
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See what reviewers are saying
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner. She also sa... See more
Company replied
Excellent customer service from Chloe. Bit disappointed had to pay more than I wanted for my data plan, but had no option as it was tied to phone warranty.( refurb I phone 15). Phone due tomorrow so f... See more
Company replied
06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Y... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Grimsby
Written by the company
Contact info
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, United Kingdom
4.8
Excellent
339 reviews
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Chloe was welcoming and extremely Helpful.
Chloe was welcoming and extremely helpful and understanding in knowing what iPhone would best suit me. The whole experience of completing the purchase was completed efficiently. The transfer of information and data was done smoothly and checked to make sure everything was working ok. Howard Greenwood.
1 June 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Howard,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe got me a good deal on my upgrade
31 May 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Maxine,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I came in to store to get a new deal…
I came in to store to get a new deal for my phone from PAYG to contract.
I got a good deal from Amy and she sorted everything out for me
23 May 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went in currys to get new phone took…
Went in currys to get new phone took contract out with Vodafone in 1 hour changed mind contract got cancelled straight away no phone no sim it was in 14days cooling of period took £65 out of bank went back to retailer sent me to Vodafone shop got told only sell phone's don't deal with the problem I had gave me Vodafone number to phone I did took me 2 days get it sorted being on phone for a long time got told they are charging me for use of phone which I didn't have now they are taking money of my £65 for me using phone never had phone or sim but now got told I got to wait 24 day's to get rest of money back lesson of day's never deal with Vodafone again customer service is rubbish 🗑
7 May 2026
Unprompted review
Chloe was professional
Chloe was professional, polite and knowledgeable...10/10
14 May 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Martin,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy and Dave were exceptional and very…
Amy and Dave were exceptional and very friendly
12 May 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Millie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and helpful
Very friendly and helpful. Good service from Amy and Dave. Thank you
12 May 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Terri,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Our sales assistant was fantastic
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner.
She also saved us a couple of pounds per month.
Well done Chloe you're a asset to the team.
29 April 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Sharon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service from Chloe
Excellent customer service from Chloe. Bit disappointed had to pay more than I wanted for my data plan, but had no option as it was tied to phone warranty.( refurb I phone 15). Phone due tomorrow so fingers crossed it’s described🤞
27 April 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Grimsby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The very nice lady Chloe
The very nice lady Chloe, she listened to what I wanted & took her time to find the right deal for me 😊
25 April 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Jody,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amy transferred our phones for us and…
Amy transferred our phones for us and everything moved over swiftly.
21 April 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to transfer our information…
Came in to transfer our information from one phone to the new phone. Amy moved it all over for me
Good service
21 April 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Ken,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe helped me with my upgrade and was…
Chloe helped me with my upgrade and was very helpful with any questions i had
18 April 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My old phones battery was going and I…
My old phones battery was going and I wanted a new battery but after looking found a new battery for the old phone would'nt be beneficial. Amy looked at a few phones for me and we settled on the Samsung A37 and a new tablet to go with the phone. Amy was lovely, we had a good chat and she exchanged my details from one phone to the other.
7 April 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Trudi,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to collect my new phone and…
I came in to collect my new phone and Amy showed me a great offer on a tablet to go with my new phone. She also moved my information from my old phone to my new phone too. A kind lady at the store she has helped me a few fimes
20 March 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Aaron was a pleasure while setting up…
Aaron was a pleasure while setting up my phone for me
18 March 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey Penelope,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in today to do my upgrade on my…
I came in today to do my upgrade on my sim and Chloe was very helpful and made everything very clear to me
11 March 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited grimsby store today .. helped by Chloe
Visited grimsby store today, was looking to update/upgrade my phone, Chloe was extremely helpful and friendly, I'm very happy with my new purchase....
10 March 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hi Julie ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Chloe —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Chloe sorted us out with a great deal &…
Chloe sorted us out with a great deal & was very friendly & helpful. Definitely recommend going to the Grimsby store.
2 March 2026
Unprompted review
Reply from Vodafone UK - Grimsby
Hey David,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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