Mark was helpful with getting my phone switched over from my dad's account to my own and helping me to pick a new and ungraded phone which i am clueless about when it comes to technology. Mark took th... See more
Company replied
Location
Switch locationUnit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW Greenock, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I moved to an area where coverage from my current provider was really bad. I came into Vodafone, Mark was very helpful and explained my different options. I chose what suited my family. Everything... See more
Company replied
I had an excellent experience at the Vodafone store. The staff member who assisted me was friendly, knowledgeable, and incredibly patient. They took the time to explain all the options clearly, helpe... See more
Company replied
Mark was excellent. However your system was incredibly slow. Very frustrating for myself and Mark. Hence 4 stars
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Greenock
Written by the company
Contact info
Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW, Greenock, United Kingdom
5.0
Excellent
360 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really good customer service by mark
Really good customer service by mark
10 July 2026
Unprompted review
Reply from Vodafone UK - Greenock
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark was great helped me find a great…
Mark was great helped me find a great deal that was actually better value than my current one. Was very friendly.
9 July 2026
Unprompted review
Reply from Vodafone UK - Greenock
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Greenock
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mark was really good today helping me…
Mark was really good today helping me get an upgrade
3 July 2026
Unprompted review
Reply from Vodafone UK - Greenock
Hey Heather,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Greenock
Hey Malcolm,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Greenock
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Got my new sim and they were super…
Got my new sim and they were super helpful ❤️
29 June 2026
Unprompted review
Reply from Vodafone UK - Greenock
Hey Catherine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Christopher was great provided me a…
Christopher was great provided me a great deal and was very friendly
27 June 2026
Unprompted review
Reply from Vodafone UK - Greenock
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Mark was really good in helping
Mark was really good in helping. Explained all the offers really well and got me set up, would recommend
23 June 2026
Unprompted review
Reply from Vodafone UK - Greenock
Hey Robert,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Greenock
Hey Tapkoak,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Provided great service
Provided great service and dealt with our enquiry promptly
22 June 2026
Unprompted review
Reply from Vodafone UK - Greenock
Hey Mrs Rankin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lady was very good at greenock store
Lady was very good at greenock store. Much recommended for service 👌
22 June 2026
Unprompted review
Reply from Vodafone UK - Greenock
Hey Malcolm,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Greenock
Hey Ernest,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helping staff and excellent…
Very helping staff and excellent customer service
18 June 2026
Unprompted review
Reply from Vodafone UK - Greenock
"Hey Gilbert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Jenna was excellent and most helpful
Jenna was excellent and most helpful
9 June 2026
Unprompted review
Reply from Vodafone UK - Greenock
Hey Christine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jenna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
4 June 2026
Unprompted review
Reply from Vodafone UK - Greenock
Hey Rena,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Greenock
Hey James,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Christopher was fantastic in the Vodafone shop
Christopher was fantastic, the deal was amazing, sooo much cheaper than the other network he was very thorough and made the sale very easy to understand and excellent customer service
29 May 2026
Unprompted review
Reply from Vodafone UK - Greenock
Hey,
Thanks for the lovely review and fantastic support for Christopher
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Greenock
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mark was very helpful explaining a new…
Mark was very helpful explaining a new deal for me
28 May 2026
Unprompted review
Reply from Vodafone UK - Greenock
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.