Vodafone UK - Greenock Reviews 

374
TrustScore 5 out of 5

5.0

Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW Greenock, GB


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Rated 5 out of 5 stars

Visited the Greenock shop today and spoke to Mark who done a fantastic job explaining exactly how getting a new phone works. He made understanding everything so simple. Great staff

Company replied

Rated 5 out of 5 stars

We got served by Jenna and she was amazing! She was serving 5 different customers at the same time and jumping between 3 computers and managed to serve everyone and with a big smile on her face!!! She... See more

Company replied

Rated 4 out of 5 stars

Jenny and mark, was really helpful being patient with technical issues really good service

Company replied

Rated 5 out of 5 stars

Mark was helpful with getting my phone switched over from my dad's account to my own and helping me to pick a new and ungraded phone which i am clueless about when it comes to technology. Mark took th... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Greenock

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW, Greenock, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

374 reviews

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5.0

All reviews

(374)

42,756 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mark was great helping me figure out my…

Mark was great helping me figure out my phone and how it works

27 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey K Docherty,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited the Greenock shop today and…

Visited the Greenock shop today and spoke to Mark who done a fantastic job explaining exactly how getting a new phone works. He made understanding everything so simple. Great staff

27 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great staff at those store

Great staff at those store. Mark was a fantastic help setting up my new phone. Highly recommend

24 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey George,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff was really impressive

The staff was really impressive . Got exactly what i needed. The guy name mohsin served me and was very helpul. Value for money at vodafone as always.

18 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Abd ,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into store with an issue on my…

Went into store with an issue on my phone and Mark sorted me out a better deal on the numbers I have. Highly recommend

18 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Beryl

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We got served by Jenna and she was…

We got served by Jenna and she was amazing! She was serving 5 different customers at the same time and jumping between 3 computers and managed to serve everyone and with a big smile on her face!!! She was so friendly and helpful!!!

14 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Ali,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great service savers sorted my sim…

great service savers sorted my sim thanks

11 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from staff member Mark…

Great service from staff member Mark really pleased

11 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Rrbecca,

Thanks for the lovely review and the fantastic support you’ve shown for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experiance

Great experiance. Service is very good

10 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

"Hey Carol,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Mark was excellent and really took care…

Mark was excellent and really took care of everything for a new plan

8 August 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock


Hey Rosemary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was very helpful getting a new…

Mark was very helpful getting a new phone for me. Would recommend. Even sorted out transferring my old phone

28 July 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hi RJ, thank you so much for your wonderful review and the amazing support you’ve shown for Mark, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Great experience we'll done girls

27 July 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Shirley,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark made getting a new phone a simple…

Mark made getting a new phone a simple process. Great help

17 July 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was excellent arranging my new…

Mark was excellent arranging my new plan. Highly recommend

11 July 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Margaret,

Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good customer service by mark

Really good customer service by mark

10 July 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Julie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was great helped me find a great…

Mark was great helped me find a great deal that was actually better value than my current one. Was very friendly.

9 July 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

6 July 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey James,

This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was really good today helping me…

Mark was really good today helping me get an upgrade

3 July 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Heather,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helping staff 👏

Very helping staff 👏

1 July 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey Malcolm,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help

Mark was very helpful upgrading my sims

30 June 2026
Unprompted review
Vodafone UK - Greenock logo

Reply from Vodafone UK - Greenock

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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