Visited the Greenock shop today and spoke to Mark who done a fantastic job explaining exactly how getting a new phone works. He made understanding everything so simple. Great staff
Company replied
Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW Greenock, GB
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Visited the Greenock shop today and spoke to Mark who done a fantastic job explaining exactly how getting a new phone works. He made understanding everything so simple. Great staff
Company replied
We got served by Jenna and she was amazing! She was serving 5 different customers at the same time and jumping between 3 computers and managed to serve everyone and with a big smile on her face!!! She... See more
Company replied
Jenny and mark, was really helpful being patient with technical issues really good service
Company replied
Mark was helpful with getting my phone switched over from my dad's account to my own and helping me to pick a new and ungraded phone which i am clueless about when it comes to technology. Mark took th... See more
Company replied
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Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW, Greenock, United Kingdom
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Mark was great helping me figure out my phone and how it works

Reply from Vodafone UK - Greenock
Visited the Greenock shop today and spoke to Mark who done a fantastic job explaining exactly how getting a new phone works. He made understanding everything so simple. Great staff

Reply from Vodafone UK - Greenock
Great staff at those store. Mark was a fantastic help setting up my new phone. Highly recommend

Reply from Vodafone UK - Greenock
The staff was really impressive . Got exactly what i needed. The guy name mohsin served me and was very helpul. Value for money at vodafone as always.

Reply from Vodafone UK - Greenock
Went into store with an issue on my phone and Mark sorted me out a better deal on the numbers I have. Highly recommend

Reply from Vodafone UK - Greenock
We got served by Jenna and she was amazing! She was serving 5 different customers at the same time and jumping between 3 computers and managed to serve everyone and with a big smile on her face!!! She was so friendly and helpful!!!

Reply from Vodafone UK - Greenock
great service savers sorted my sim thanks

Reply from Vodafone UK - Greenock
Great service from staff member Mark really pleased

Reply from Vodafone UK - Greenock

Reply from Vodafone UK - Greenock
Mark was excellent and really took care of everything for a new plan

Reply from Vodafone UK - Greenock
Mark was very helpful getting a new phone for me. Would recommend. Even sorted out transferring my old phone

Reply from Vodafone UK - Greenock
Mark made getting a new phone a simple process. Great help

Reply from Vodafone UK - Greenock
Mark was excellent arranging my new plan. Highly recommend

Reply from Vodafone UK - Greenock
Really good customer service by mark

Reply from Vodafone UK - Greenock
Mark was great helped me find a great deal that was actually better value than my current one. Was very friendly.

Reply from Vodafone UK - Greenock

Reply from Vodafone UK - Greenock
Mark was really good today helping me get an upgrade

Reply from Vodafone UK - Greenock

Reply from Vodafone UK - Greenock

Reply from Vodafone UK - Greenock
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