Natalie was very nice - super helpful & informative helped me through the full process on choosing my new mobile phone & I am so happy with the service I received. She was bubbly and friendly too so... See more
Location
Switch locationUnit B13 , The Fort Shopping Park, G34 9DL Glasgow, GB
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Excellent service from Lewis. I had an issue with eSim set up then a further problem with physical SIM. Lewis got this sorted for me in a timely manner. He was warm and affable in took a genuine inter... See more
Company replied
Leo went beyond our customer service expectations. We were struggling getting my mums sim /phone reset and timescales were against us. Numerous visits had been made. Leo was exceptional and managed... See more
Company replied
Natalie was amazing, so helpful and knowledgeable- knew exactly what she was talking about and saved us money overall even with getting new phones. This is great, especially as I have 5 phones on my a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Glasgow the Fort
Written by the company
Contact info
Unit B13 , The Fort Shopping Park, G34 9DL, Glasgow, United Kingdom
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Very helpful and supportive to get deal…
Very helpful and supportive to get deal that suited me.

Reply from Vodafone UK - Glasgow the Fort
Mikey got me a good deal when I was…
Mikey got me a good deal when I was thinking about going to Tesco. Many thanks

Reply from Vodafone UK - Glasgow the Fort
Mikey got me a better deal on a phone…
Mikey got me a better deal on a phone deal when I was just looking for a SIM deal. Thank you

Reply from Vodafone UK - Glasgow the Fort
We met Natalie today and she helped get…
We met Natalie today and she helped get us really good deals for our new contracts and spent time helping us.
Put a lot of effort in with a smile on her face the whole time.

Reply from Vodafone UK - Glasgow the Fort
Leo was very patient and explained…
Leo was very patient and explained everything we asked.

Reply from Vodafone UK - Glasgow the Fort
I was served today by Natalie & she was…
I was served today by Natalie, I went in to renew my partners sim contract which was done with ease, worked out cheaper & got more for what we were paying in the beginning but then Natalie had a look at my own contract & managed to save me money there too, can’t thank her enough, I got more than I bargained for and all for the better.
Natalie was the most patient helpful & cheery person I spoke to today
Thank you Natalie
& Merry Christmas
It was a joy being served by you

Reply from Vodafone UK - Glasgow the Fort
Cameron was very helpfull and told us…
Cameron was very helpfull and told us everything we needed to know

Reply from Vodafone UK - Glasgow the Fort
Mikey sorted my phone out and made it…
Mikey sorted my phone out and made it easy for me to start using my new phone. Many thanks

Reply from Vodafone UK - Glasgow the Fort
Mikey got me a good broadband deal and…
Mikey got me a good broadband deal and sorted a tech issue out for us. Thank you

Reply from Vodafone UK - Glasgow the Fort
Brilliant costumer service from Debbie…
Brilliant costumer service from Debbie and Leo, would highly recommend this store .

Reply from Vodafone UK - Glasgow the Fort
Debbie and Leo
Debbie and Leo were very helpful and got us the best deal.

Reply from Vodafone UK - Glasgow the Fort
Natalie was lovely girl so down to…
Natalie was lovely girl so down to earth
With great patience x
And giving us great advice and best price and options 5 ⭐️ plus from me x
Merry Christmas Natalie

Reply from Vodafone UK - Glasgow the Fort
Mikey was fantastic
Mikey was fantastic. Amazing new deal, very happy & highly recommended.

Reply from Vodafone UK - Glasgow the Fort
What a fantastic service received
What a fantastic service received from staff at this store this morning from start to finish!We were greeted by Ronnie who was great chatting through a complicated request and very professional. Request completed by both Natalie and Leo who were both fantastic, so friendly, knowledgeable and professional, left feeling really satisfied and confident in our purchases

Reply from Vodafone UK - Glasgow the Fort

Reply from Vodafone UK - Glasgow the Fort
Adam was very friendly helpful and…
Adam was very friendly helpful and patient

Reply from Vodafone UK - Glasgow the Fort
Debbie made us feel very welcome
Debbie made us feel very welcome. First class service and very knowledgeable

Reply from Vodafone UK - Glasgow the Fort
Great customer service
Great customer service, Kered was very helpful.

Reply from Vodafone UK - Glasgow the Fort
Natalie in amazing
Had the best experience with Natalie, she helped my dad with a new iPhone at an amazing price and then helped me find a fabulous deal on the new iPad, extremely happy with my experience and would definetly recommend her for some help

Reply from Vodafone UK - Glasgow the Fort
Great customer service by Debbie and Leo
Great customer service by Debbie and Leo

Reply from Vodafone UK - Glasgow the Fort
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