Sailen was Immediately helpful, straight to the point and also helped me sort our my contract. Very happy customer!
Company replied
Location
Switch locationUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
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See what reviewers are saying
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... See more
Company replied
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... See more
Company replied
Incredible customer service at this branch. Zack really went above and beyond to deal with a complicated issue after having my phone stolen, showing patience and a helpful can-do attitude throughout.... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Fulham Broadway
Written by the company
Contact info
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, United Kingdom
4.9
Excellent
218 reviews
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Ahmed Very good service and easy thank you…
Very good service and easy thank you Ahmed well presented and charming
27 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi there,
Thanks for taking the time to review and share this feedback for Ahmed.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Fulham Broadway
Hey,
This is really great to hear, thanks support for Ahmed!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chaimaa was superb in sorting out…
Chaimaa was superb in sorting out issues created by Vodafone relating to Full Fibre installation. Vodafone had assumed in confirmatory emails that I wanted to switch to FF and placed a disconnection tag on my landline without checking with me. Chaimaa’s understanding and patience in ensuring that the disconnection ( and my alleged order ) has been cancelled was in sharp contrast with the mass of incorrect and contradictory information I have been given in past 10 days in various conversations with Vodafone people. You need more people like her!
21 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Zack helped me with my new phone
Zack helped me with my new phone, and helped me with the Icloud, he has a lot of patience and explained me in detail.
Very good services and fast too.
18 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Loredana,
Thanks for reviewing and sharing your feedback for Zack, this is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zack was very professional helpful and…
Zack was very professional helpful and ran me through the process for getting a dongle for my new flat, held up the standards of Vodafone
16 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Jake,
Thanks for the lovely review and fantastic support for Zack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Zack waswonderful he gave me an…
Zack waswonderful he gave me an outstanding dealand hewas very lovely to my family.
14 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Fernando,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very nice service, very kind and helpful. Zack found a good deal for me. I will come back to this store again with my family.
Very nice
And very good advice
14 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Christina,
We're pleased to hear your feedback for Zack. Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zack was very helpful and he found an…
Zack was very helpful and he found an amazing deal for.i will refer more people to come and see him
11 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Aiad,
Thanks for taking your time to leave this review for Zack.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Zack was absolutely amazing!
11 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Marianna,
Thanks for sharing your kind words and feedback for Zack.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I came here to switch networks
I came here to switch networks, and Chaimaa provided excellent assistance, quickly understanding my needs and finding the best plan. She even stayed past closing time to help resolve issues with my card. Thanks to Chaimaa and Vodafone for this fantastic plan!
10 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Laura. Thank you for your review for Chaimaa. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Fulham branch and the staff…
I visited Fulham branch and the staff are very helpful specially Chad, the manager and Ahmed who is training that day.
Highly recommended. Condiments of water given too, much appreciated. Goodluck!
10 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Maria. Thank you for your review. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I highly recommend Chaimaa
I highly commend Chaimaa and Ahmed from Vodafone for their exceptional service. They went above and beyond to assist me in purchasing a contract, with Chaimaa, in particular, standing out for her outstanding support and guidance throughout the process. Their professionalism and dedication greatly enhanced my experience, and I am grateful for their assistance.
2 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Zakia,
Thanks for letting us know what an amazing job both Chaimaa and Ahmed did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful staff Ahmed and Chaimaa
Very helpful staff Ahmed and Chaimaa
They did their best to find me the best offer.
6 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey David,
Thanks for the lovely review and fantastic support for both Ahmed and Chaimaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chad at Vodafone Fulham Broadway was…
Chad at Vodafone Fulham Broadway was extremely helpful
4 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Elna,
Thank you for reviewing and sharing this feedback for Chad.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Chaimaa was a true star she helped…
Chaimaa was a true star she helped above and beyond stayed past the opening time and sorting all the issues we had out and fixing as much as she could she deserves a promotion and a pay rise she is an asset to your company
3 December 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Vicky,
Thank you for taking the time to review, and share this great feedback for Chaimaa.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The guys here are so helpful.
The guys here are so helpful.
Thank you for you help
30 November 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Mohamed,
Thanks for taking your time to leave this review. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Comprehensive review of my daughter’s…
Comprehensive review of my daughter’s account. Reduction in cost for a much greater data amount + free roaming across Europe.
Very satisfied.
22 November 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Daniel,
Thanks for taking your time to leave this review for our Fulham Broadway store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Chaimaa was an absolute star
Chaimaa was an absolute star. She was so helpful, kind and organised. I would 100% recommend going here!
17 November 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hey Martha,
Thanks for the lovely review and fantastic support for Chaimaa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Chad was a real asset to me and to his…
Chad was a real asset to me and to his company.
I was ready to switch my package to another user and he outlined the current offers which are far more advantageous than a competitor. Demonstrated real VFM! Thank you!
10 November 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi Julia,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Nathanial was outstanding…
Nathanial was outstanding in resolving my problems. Thank you
9 November 2023
Unprompted review
Reply from Vodafone UK - Fulham Broadway
Hi David,
Thank you for reviewing and sharing your feedback for Nathanial.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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