Gryff and Harri were both super helpful fixing my issue and have always looked after me in store. Both a huge credit to Vodafone
Company replied
Location
Switch location16 Market Street, TR11 3AF Falmouth, GB
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See what reviewers are saying
Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... See more
Company replied
Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... See more
Company replied
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Falmouth
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
16 Market Street, TR11 3AF, Falmouth, United Kingdom
4.9
Excellent
252 reviews
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Gryff and Harri were both super helpful…
Gryff and Harri were both super helpful fixing my issue and have always looked after me in store. Both a huge credit to Vodafone
15 September 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Pauline,
Thanks for the lovely review and fantastic support for Gryff and Harri.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maddi was very helpful fixing my pixel…
Maddi was very helpful fixing my pixel 10a and helped me get a great price on an unlimited SIM! Very happy
14 September 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Jillian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful service as always
Wonderful service as always, great staff and a credit to falmouth. I spoke to Harri who was excellent
10 September 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harri.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent
Excellent. Harri totally understood my needs and found the best deal very quickly and efficiently. Very many thanks, Harri!
7 September 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hi Andrew. This is really lovely to hear, thanks for the review! It's great to know that our team member was able to understand your needs and find a great deal so quickly and efficiently.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
The staff have been so very helpful on…
The staff have been so very helpful on every occasion we’ve needed help.
5 September 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really helpful service.
Really helpful service.
Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful.
Would definitely recommend.
I have just switched to vodaphone BB and saved money on my phone SIMS.
Thank you 😊
5 stars!!
27 August 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Kelly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service and deals
Got me a great deal on upgrading my phone- I wasnt even looking! Polite, friendly and efficient service from Gryff and Harri. Couldn't fault it!
14 August 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Nicky,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maddi was very professional courteous…
Maddi was very professional courteous and helpful, 12 out of 10, awesome service
22 August 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Mark,
Thanks for the lovely review and fantastic support for Maddi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gryff was absolutely fantastic and so…
Gryff was absolutely fantastic and so helpful today. Kept me with Vodafone for sure. Couldn't of asked for a better experience and helpful explanations.
18 August 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Always Helpful - Always Looking To Save You Money
Great customer service as always.
Entered to cancel an old account came away with 59% savings on my two sim plans.
Maddi was very helpful, polite, interested in me, made eye contact and friendly - made me feel my custom was valued.
17 August 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in with an issue regarding my…
Came in with an issue regarding my phone and Harri helped me out and fixed my issue within minutes. Amazing service
15 August 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey John,
Thanks for the lovely review and fantastic support for Harri. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harri was extremely patient and…
Harri was extremely patient and explained everything. Really excellent service. Especially as he was also managing a new colleague at the same time
11 August 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Catherine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Excellent Thank you so much I will be…
Excellent Thank you so much I will be recommending you to everyone local.
4 August 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Louise,
Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff
Great staff, highly knowledgeable and were professional whole time. Helped me find my best plan with ease
1 August 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Keiran,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gryff was especially helpful and dealt…
Gryff was especially helpful and dealt with all my wi-fi needs. Highly recommend.
30 July 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Richard,
Thanks for the lovely review and fantastic support for Gryff. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gryff was absolutely brilliant always…
Gryff was absolutely brilliant always very very helpful A*****
24 July 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Samantha,
Thanks for the lovely review and fantastic support for Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Falmouth
Hey Mike,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Gryff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Highly knowledgeable and talked through…
Highly knowledgeable and talked through everything step by step.
22 July 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great experience face to face
Great experience face to face - which we require always!! Need branch access. Thank you again and well done!
21 July 2026
Unprompted review
Reply from Vodafone UK - Falmouth
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Falmouth
Hey there,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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