Vodafone UK - Eltham Reviews 

227
TrustScore 5 out of 5

5.0

130 High Street, Eltham, SE9 1BJ London, GB


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Rated 5 out of 5 stars

I had such an amazing experience in store today and last Tuesday when I visited the Eltham branch to get an upgrade. I had been putting off getting an upgrade as I find the process really stressful -... See more

Company replied

Rated 5 out of 5 stars

Mike store manager was amazing in helping resolve my phone issues and he also helped when I lost my phone! If need to any help, Mike’s your guy 😊

Company replied

Rated 5 out of 5 stars

I visited your Eltham store to upgrade my iPhone 15 and was helped by James. James offered great product knowledge as well as a kind and friendly rapport, especially in this heat! Please make sure Jam... See more

Company replied

Rated 3 out of 5 stars

Vodafone UK's Eltham branch has some friendly and helpful staff, like Mike and Montana. They assist well with data transfers and explaining broadband options, ensuring I felt informed rather than conf... See more

Company replied


Company details


Contact info

  • 130 High Street, Eltham, SE9 1BJ, London, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

227 reviews

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5.0

All reviews

(227)

42,001 reviews in the last 12 months

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Rated 5 out of 5 stars

Mike store manager was amazing in…

Mike store manager was amazing in helping resolve my phone issues and he also helped when I lost my phone! If need to any help, Mike’s your guy 😊

23 July 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey Bernadette,

Thanks for the lovely review and fantastic support for Mike.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to the Eltham branch today to…

Went to the Eltham branch today to upgrade my phone and received the best service ever From Michael who helped me get my new phone and new sim plan. Thank you Mike

22 July 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey Amina,

Thanks for the lovely review and fantastic support for Mike.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Demi was so helpfully and kind and…

Demi was so helpfully and kind and great at explaining the contract. Overall very kind staff
Thank you so much

15 July 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey Maria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from James at the…

Excellent service from James at the Eltham store.
Very friendly and very helpful.
Highly recommended.
Many thanks

14 July 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Demi made the process easy to switch

Demi made the process of switching from a different provider to Vodafone very easy. Gave me multiple options so I was informed. Good service and happy to continue with Vodafone in future

2 July 2026
Unprompted review
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Reply from Vodafone UK - Eltham

Hey Samantha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I visited your Eltham store to upgrade my iPhone.

I visited your Eltham store to upgrade my iPhone 15 and was helped by James. James offered great product knowledge as well as a kind and friendly rapport, especially in this heat! Please make sure James is recognised - he’s a great employee!

27 June 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey Jack,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into the store to have dsya…

I came into the store to have dsya transferred to my new phone and Mike was superb. Very happy with the excellent service I received. My new phone works perfectly.

20 June 2026
Unprompted review
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Reply from Vodafone UK - Eltham

Hey Stuart,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had such an amazing experience in…

I had such an amazing experience in store today and last Tuesday when I visited the Eltham branch to get an upgrade. I had been putting off getting an upgrade as I find the process really stressful - I’m not tech minded.. however I need not have worried as Demi totally put me at my ease and talked through all my different options. She helped me navigate my new phone and showed me different tips/suggestions to make life easier. She was a complete angel 😊

20 June 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey Sharon,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Demi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulously helpful experience with…

Fabulously helpful experience with Demi! I went in with a load of questions and no idea and came out everything sorted. Fantastic service.

17 June 2026
Unprompted review
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Reply from Vodafone UK - Eltham

Hey Siobhan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was very helpful on all my…

James was very helpful on all my questions and helping me sorting my sim issues. Eltham branch

9 June 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey Lay,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just left Vodafone Eltham and just…

Just left Vodafone Eltham and just upgraded my wife’s phone. James was totally amazing great service and made to fell so welcome and at ease. James is a credit to your team and you should be proud to have such a pleasant member of your team.

25 May 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Demi was amazing and very helpful

Demi was amazing and very helpful

21 May 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey Stephen,

Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

6 years I have been seeing Mike and he…

6 years I have been seeing Mike and he just upgraded 5 of my lines, always a pleasure to be served by him. Thank you Mike for sorting everything for me in a very simple and clear way.

20 May 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey Eric,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James / michael

Was served my Michael and James, really helpful customer service explained everything thoroughly, 10/10 service would definitely recommend

18 May 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Tremendous as always

Tremendous as always. Thank you for great service Nirav.

16 May 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nirav was excellent from the time i…

Nirav was excellent from the time i stepped into the shop. Updated my new phone for me and was helpful eith the things i was not sure about.

16 May 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey Joy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service from James today was…

The service from James today was fantastic! Professional, courteous & exemplary. Totally satisfied with my experience today- over the moon! Thank you James!!

9 May 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey Danny,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

James is such a great worker

James is such a great worker. I’m so happy and so glad that I was served by him. Thank you very much .

7 May 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey Larysa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I Went in for a phone update today with…

I Went in for a phone update today with demi. She was so helpful & lovely. She talked me through everything found me the best plan. made me feel very comfortable! Definitely recommend go in and ask for demi! What a babe
We also got onto the conversation she was looking for a BIAB nail tech i just happen to be one🤣
53 Beauty Studio Mottingham Village.
Hope to see you soon demi to make your nails nice and pretty x

1 May 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey frankee,

Thanks for the lovely review and fantastic support for demi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Demi and Michael

Great service from Demi and Michael

30 April 2026
Unprompted review
Vodafone UK - Eltham logo

Reply from Vodafone UK - Eltham

Hey larry,

Thanks for the lovely review and fantastic support for Demi and Michael.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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