The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... See more
Company replied
Location
Switch locationSt Martins Walk , 137 High Street, RH4 1AQ Dorking, GB
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Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... See more
Company replied
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... See more
Company replied
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Dorking
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
St Martins Walk , 137 High Street, RH4 1AQ, Dorking, United Kingdom
4.9
Excellent
170 reviews
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Justin made upgrading my phone and…
Justin made upgrading my phone and renewing my broadband super easy
23 August 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Simon,
Thanks for the lovely review and fantastic support for Justin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great customer service
The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiting here for help and good customer service
15 August 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey there,
Thanks for the lovely review and fantastic support. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Service was good thanks amin
13 August 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had issues with getting my sim swapped…
Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience. He actually went above and beyond - thank you Junior!
11 August 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Delia,
Thanks for the lovely review and fantastic support for Junior.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eric was extremely helpful and polite
Eric was extremely helpful and polite, and got me a great deal.
10 August 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Sally,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dorking
Hey Karin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dorking
Hey Soyful,
Thanks for the lovely review and fantastic support for Amin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service from Eric and Wayne and the team at Vodafone Dorking. Would recommend.
7 July 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Eva,
Thanks for the lovely review and fantastic support for Eric and Wayne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from a really great…
Fantastic service from a really great team. Pantakan and his manager couldn’t have been more helpful while providing me with a new iPhone and contract.
3 July 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eric and his Co were extremely helpful…
Eric and his Co were extremely helpful and sorted out my problem.
10 June 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Sharon,
Thanks for the lovely review and fantastic support for Eric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dorking
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Eric is an asset to your team
Eric is an asset to your team. He handled all my queries professionally and speedily.
21 May 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I cannot fault Justin's kind
I cannot fault Justin's kind, efficient explanation of Vodafones plans. I much appreciated his patience and clarity correcting all the plans's details and would heartily recommend his helpful advice.
14 April 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Fraser,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eric was great and explained everything…
Eric was great and explained everything well, so even an technophobe like me could understand. Thank you
13 April 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Lesley
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Both Meghana and Junior provided my…
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as this isn't the first time he has helped me! Thank-you Vodafone Dorking.
7 April 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Liora,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Meghana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Junior have been a great help
Junior have been a great help, thank you so much
24 March 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Susan,
Thanks for the lovely review and fantastic support for Junior.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Eric was very helpful
Eric was very helpful, a very pleasaant young man. Thank you.
6 March 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eric and Junior listened to my…
Eric and Junior listened to my requirements,offered me a couple of phones that fitted well and proceeded to take care of setting me up with my new phone.
cannot thank them enough !
5 March 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey Sue,
Thanks for the lovely review and fantastic support for Eric and Junior.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Dorking
Hey Tim,
Thanks for the lovely review and fantastic support for Justin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would like to say how well Eric and…
I would like to say how well Eric and his colleages have helped me buy my new phone today. They have been very helpful.
2 March 2026
Unprompted review
Reply from Vodafone UK - Dorking
Hey June,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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