The man Kia in the store couldn’t have been more helpful, gave me a great deal and even swapped everything from my old phone to my new one for me.
Company replied
Location
Switch locationUnit 8 , County Mall Shopping Centre, RH10 1ff Crawley, GB
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See what reviewers are saying
Kishan has very excellent customer service. He loves his job and gives customers all the attention. I enjoyed the few minutes I spent at Vodafone Crawley county mall. He is indeed a valuable staff mem... See more
Company replied
Amazing customer service from Freddy. Enquired about upgrading my iPhone, however after discussing my options with Freddy we decided I should wait until September to get the new iPhone 17 but instead... See more
Company replied
I went into Crawley vodafone with my husband to get his phone changed over to the Vodafone network. Ben found a plan that suited my husband's needs completely. All took a few minutes after the provid... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Crawley
Written by the company
Contact info
Unit 8 , County Mall Shopping Centre, RH10 1ff, Crawley, United Kingdom
4.9
Excellent
181 reviews
Asks customers to review
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The man Kia in the store couldn’t have…
The man Kia in the store couldn’t have been more helpful, gave me a great deal and even swapped everything from my old phone to my new one for me.
2 July 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Dave,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service with smile
Jai was fantastic and helped me a lot. Would recommend coming to Vodafone Crawley
30 June 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Went into store today and had an issue…
Went into store today and had an issue with my phone. I gent called Pete got me sorted a new phone and saw to it that everything was moved from my old phone to my new phone.
23 June 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Kevin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Pete.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
For Kai
Really great customer service and friendly atmosphere. Provided amazing discounts and helpful awareness about the contracts and what offers there are to get.
13 June 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Dipa,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to upgrade my fone and I…
I came in to upgrade my fone and I just got my broandband upgrade to I wanted to praiseJai for his professional customer service and for being a great human being in general so thank you and keep up the good work 👏
6 June 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very polite he has been very helpful a…
Very polite he has been very helpful a lovely confident man. I hope he stays so we can see him next time. Thank you Jai
21 May 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Really helpful and sorted what I wanted quickly and got me a great deal. Thank you Jai
16 May 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Sam,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Amazing service from Kieron in Crawley
Amazing service from Kieron in Crawley. Guy is a legend. This review is definitely not fake!
14 May 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very friendly and helpful service
Peter was friendly, helpful, informative and helped me get the best tariff to meet my requirements. A very pleasant experience and would recommend him.
12 May 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Meems,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter was amazing
Peter was amazing. Best Vodafone member of staff I’ve ever spoken to.
12 May 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Jason,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jai is a lovely guy
Jai is a lovely guy, very helpful, great personality. I was with my friend while she was getting a new contract.
Deserves a pay rise .
Lauren :)
18 April 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Lauren.
Thanks for the lovely review and fantastic support for Jai.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came to store and was greeted by Jai
I came to store and was greeted by Jai. I’ve been a customer for over 20 years and the best experience with Vodafone to date! Thanks Jai
18 April 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Caroline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kishan has very excellent customer…
Kishan has very excellent customer service. He loves his job and gives customers all the attention. I enjoyed the few minutes I spent at Vodafone Crawley county mall. He is indeed a valuable staff member. Very welcoming….
16 April 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Vivian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I came in today to leave o2 and get an…
I came in today to leave o2 and get an upgraded phone with Vodafone, Kieran helped me get a new phone and contract, it was so easy and straightforward, cant thank Kieran enough for his help.
12 April 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service saved my time and I get…
Great service saved my time and I get what I needed
10 April 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Martin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Crawley
Hey Mamta,
Thanks for the lovely review and fantastic support for Kishan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful jai helped us through it…
Very helpful jai helped us through it all, very easy and very friendly
14 March 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Mary,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing Experience John And Jai Helped…
Amazing Experience John And Jai Helped Me Troubleshoot My Phones After Experiencing Signal Issues
They Helped Bring My Bill Down Alot Which Is Always Good.
Really Chuffed Good Job Guys.
Kirk. :)
12 March 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Kirk,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kai was super helpful and informative
Kai was super helpful and informative. Solved all our issues with a breeze. Thankyou!!!
7 March 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jai was amazingly helpful and also…
Jai was amazingly helpful and also managed to calm me down as I was very distressed at not being able to use my phone. He was very friendly and knowledgeable and I could not be happier with the service jai provided.
5 March 2026
Unprompted review
Reply from Vodafone UK - Crawley
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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