Vodafone UK - Clacton on Sea Reviews 

211
TrustScore 5 out of 5

4.9

23-27 Pier Avenue, CO15 1FB Clacton on Sea, GB


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Rated 5 out of 5 stars

I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more

Company replied

Rated 5 out of 5 stars

I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than cover... See more

Company replied

Rated 5 out of 5 stars

Levi was super friendly but also professional. They explained everything fully,listened to my questions and even helped save money on my bill.

Company replied

Rated 4 out of 5 stars

Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when na... See more

Company replied


Company details


Contact info

  • 23-27 Pier Avenue, CO15 1FB, Clacton on Sea, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

211 reviews

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4.9

All reviews

(211)

41,211 reviews in the last 12 months

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Rated 5 out of 5 stars

Becca very helpful

Becca was very helpful and made it easy for me to find the right plan for me ,thanks

8 July 2023
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Matt,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service and nice to talk to

6 July 2023
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Raymond,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ron was amazingly helpful

Came into the store as i was looking to change network provider and after speaking with Ron , it was a no brainer to move to Vodafone. The process was so easy and he explained everything clearly from start to finish!

3 July 2023
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Trish,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great instore service....

Went in to Clacton Vodafone for an upgrade. Very helpful staff, explained everything thoroughly to me. Smooth and easy transaction.

26 June 2023
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi DP,

This is a great review for our Clacton storel. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Very helpful in store

Very helpful in store, sorted two phone upgrades out for me. Quick & efficient

25 June 2023
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Christina,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

phone upgrade

I went to upgrade my phone.
from start to finish the staff were polite and friendly.
and help me with everything I needed.
highly recommended.
Great service

25 June 2023
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlotte in clacton was amazing !!

Charlotte in clacton was amazing !!! So helpful !

31 May 2023
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Lauren,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone died when at the beach and I lost…

Phone died when at the beach and I lost my friend. Shop helped charge my phone and find my friend again. Thank you so much

28 May 2023
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Ashleigh, it's really great to see our team were able to help get your phone up and running again and got you back in contact with your friend.
Thanks for your awesome feedback,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, extremely helpful,commicated in layman's term explained everything above and beyond.The gentle mam was Ron manager at Clacton on sea.

15 May 2023
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Yvonne. Thank you for your review for Ron. It's always lovely to read such great feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Charlotte

I went in to sort out my Mother in laws contract, we find out her contract was up since 2017 and she has being paying way over for 6 years (NICE ONE VODAFONE) and we were greeted by Charlotte in the Clacton-by-sea store.

She was just incredible, her patience and her willingness to help was a breath of fresh air, I have not had service like that for a long long time! Charlotte thank you!

8 April 2023
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Jonathan. It's always nice to read such lovely feedback for our advisors. If you spoke to Charlotte in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely girl very knowledgable made…

Lovely girl very knowledgable made things very easy very happy

6 April 2023
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Susan. Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful & patient

4 April 2023
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Joy,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

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