Liam was extremely helpful in trying to sort out the pop ups on my phone which was stopping me from using it plus we looked at costs for broadband and he has saved me money so a productive visit
Company replied
152 High Street, GL50 1EN Cheltenham, GB
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Liam was extremely helpful in trying to sort out the pop ups on my phone which was stopping me from using it plus we looked at costs for broadband and he has saved me money so a productive visit
Company replied
Great service from Luther who helped me when my 5g router was damaged. Very kind and patient and got me back online that afternoon.
Company replied
Popped into the store to look around and ended up switching my contract to Vodafone! Arun helped me with saving money on my new plan compared to my recent contract and even convinced me about getting... See more
Company replied
Izzy was very friendly and informative! Helped me out with my limited knowledge of the subject
Company replied
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152 High Street, GL50 1EN, Cheltenham, United Kingdom
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Izzy was very friendly and informative! Helped me out with my limited knowledge of the subject

Reply from Vodafone UK - Cheltenham
Liam was extremely helpful in trying to sort out the pop ups on my phone which was stopping me from using it plus we looked at costs for broadband and he has saved me money so a productive visit

Reply from Vodafone UK - Cheltenham
Arun served me. A very capable friendly young man. Quite a lot to sort on my account and he made it seamless. A credit to Vodafone.

Reply from Vodafone UK - Cheltenham
Yes . Brilliant support and customer service. Thank you Luther.

Reply from Vodafone UK - Cheltenham
Great service from Luther who helped me when my 5g router was damaged. Very kind and patient and got me back online that afternoon.

Reply from Vodafone UK - Cheltenham
Kayla and Dan were excellent with my new iPhone

Reply from Vodafone UK - Cheltenham
Luther was excellent, polite and professional. Ask to see him in cheltenham vodafone!

Reply from Vodafone UK - Cheltenham

Reply from Vodafone UK - Cheltenham
Alex and Izzy were great
Called into store early this morning - spoke with a polite and helpful young lady Izzy.
She solved my issue with ease and then with the assistance from Alex for an account technical query were fabulous! With employees like this why would I want to go anywhere else except Vodafone!
5 Star All The Way!!

Reply from Vodafone UK - Cheltenham
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.

Reply from Vodafone UK - Cheltenham
Thanks to Luther for all thd help he's given to 2 old codgers.He was brilliant!

Reply from Vodafone UK - Cheltenham
Soheila was very helpful and informative. Sorted out a great deal for me and explained everything really well

Reply from Vodafone UK - Cheltenham

Reply from Vodafone UK - Cheltenham
Lydia was fantastic, explained everything clearly, sorted out exactly what I needed, excellent customer skills *****

Reply from Vodafone UK - Cheltenham
Azad helped me transfer my data to my new phone very well.

Reply from Vodafone UK - Cheltenham
Arun from the Cheltenham branch was very helpful today excellent service 5.5

Reply from Vodafone UK - Cheltenham
Went into my local Vodafone store and was greeted by Liam. I went into get some information about roaming charges with Vodafone for my upcoming trip. He was very friendly and informative.

Reply from Vodafone UK - Cheltenham
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his time to listen to my problems, then provided various solutions, and let me go to think about it. I have been thrilled so far because they at Vodafone aren't just there to take your money or meet up their targets they are there to truly help, all the way. Luther is a superstar there. I hope the company also acknowledges the superstars they have in their experience centres cause thats what they are.

Reply from Vodafone UK - Cheltenham
Went into the store to get help with my phone. I was served by Liam who managed to get everything working quickly

Reply from Vodafone UK - Cheltenham
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