Both Coree & Billy were brilliant. Polite, friendly and professional Even saved us money as well as swapping our internet provider
Company replied
Location
Switch location4 Market Hall Street, WS11 1EB Cannock, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
⭐⭐⭐⭐⭐ Billy at Vodafone provided outstanding customer service from start to finish. He was friendly, professional, and incredibly knowledgeable. He took the time to explain all the options clearly,... See more
Company replied
Thank you for such a friendly and very informative setting me with you. Looking forward for good experience wuth you all and thanks Billy for such a quick set up x
Company replied
Absolutely brilliant staff so helpful did so much for us couldnt of asked for a better experience with them coree and Billy amazing such lovely guys thank you so much will be seeing you soon
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Cannock
Written by the company
Contact info
4 Market Hall Street, WS11 1EB, Cannock, United Kingdom
5.0
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful
Billy & Holie are really an assist to Vodafone. Both very helpful and understanding with we older people.
14 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from billy
14 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey David,
Thanks for the lovely review and fantastic support for Billy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Billy was more than helpful solving a…
Billy was more than helpful solving a very difficult situation
13 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Anne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to go onto essentials broadband…
Came in to go onto essentials broadband but cannot contact that team. Nat was really friendly and helpful to explain that I can have broadband only £3 dearer than the essentials package plus she did a deal with a new sim for the same amount as giff gaff which I am really grateful for you. Nat has explained everything clearly to us and written everything down for us
12 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey there,
Thanks for the lovely review and fantastic support for Nat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cannock
Hey Janet,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Correct was very helpful and sorted…
Correct was very helpful and sorted everything for me, very professional service
Thank you
11 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Jan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
BILLY WAS EXTREMELY HELPFUL AND REDUCED…
BILLY WAS EXTREMELY HELPFUL AND REDUCED MY BILLS.
9 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Angela,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nat was helpful with the set up of my…
Nat was helpful with the set up of my new handset
8 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Mrs P Samuels,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Billy was fantastic very helpful can’t…
Billy was fantastic very helpful can’t fault him
8 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and advice on plans…
Excellent service and advice on plans and options from Coree. Very knowledgeable and friendly, great customer service.
8 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey,
Thanks for the lovely review and fantastic support for Coree.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Coree helped my today as my phone has…
Coree helped me today as my phone has been locked all day. He managed to unlock my phone and also show me some of the new iPhones.
7 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Abby,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cannock
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nat and Corey where brilliant and…
Nat and Corey where brilliant and helped explain everything we had 2 upgrades and linked 7 phones onto one account
Very happy customer
6 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cannock
Hey Jayne,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Corey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy with Nat helping set up my phone
Happy with Nat helping set up my phone
5 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Everything was explained and the best…
Everything was explained and the best deals were made,excellent.
5 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Jayne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Billy was helpful
5 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Tracey,
Thanks for the lovely review and fantastic support for Billy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service 10/10 would recommend to…
Great service 10/10 would recommend to anyone
4 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hi John, Your kind words mean so much thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Cannock
Hey Teresa,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Coree was very helpful and efficient…
Coree was very helpful and efficient would recomend
2 May 2026
Unprompted review
Reply from Vodafone UK - Cannock
Hey Joshua ,
Thanks for the lovely review and fantastic support for Coree.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.