I went into your Burnley store and was served by Keifer. He was so helpful, professional and friendly and gave me some great advice. Technology isn't my strong point and he was so patient explaining e... See more
Company replied
Location
Switch location36 The Mall, BB11 1BA Burnley, GB
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Went into the Burnley store and was served by keifer. Great customer service . Was very impressed by how polite and friendly all the staff were. Nice bright and clean also
Company replied
LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... See more
Company replied
I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burnley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
36 The Mall, BB11 1BA, Burnley, United Kingdom
4.9
Excellent
289 reviews
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Thank you Keifer
I went into your Burnley store and was served by Keifer. He was so helpful, professional and friendly and gave me some great advice. Technology isn't my strong point and he was so patient explaining everything to me! The store was clean too and other members of staff seemed approachable and friendly.
4 September 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Megan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Keifer helped a lot in store.
25 September 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Keifer was really helpful.
23 September 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Pat,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went into the Burnley store and was…
Went into the Burnley store and was served by keifer. Great customer service . Was very impressed by how polite and friendly all the staff were. Nice bright and clean also
25 September 2026
Unprompted review
Reply from Vodafone UK - Burnley
"Hey Shahzaib,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sean dealt with me in a positive and…
Sean dealt with me in a positive and exceptional manner for my 18 pro upgrade!
16 September 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Keifer
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Motti helped sorting out the long…
Motti helped sorting out the long pending issue in just few minutes. Very helpful.
13 September 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Muhammad
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burnley
Hey Caroline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
They stayed open for me so I could get…
They stayed open for me so I could get my phone. I thought that was great.
25 August 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Thomas,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
keifer served me today
keifer served me today. he was such a pleasant man really took the time to explain all the different offers they had in store. i ended up getting the new iphone. really pleased with it
25 August 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Iily,
Thanks for the lovely review and fantastic support for Keifer
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in Burnley branch
Sean at the Burnley branch found a terrific deal on the new Google Pixel 11 pro. Excellent customer service.
14 August 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Warburton,
Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aroosa was fantastic and looked after…
Aroosa was fantastic and looked after us with great care. She sorted our trade in and was lovely throughout
15 August 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Anne,
Thanks for the lovely review and fantastic support for Aroosa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Keifer and the team have been…
Keifer and the team have been absolutely fantastic. Made the experience so seamless and looked after us
15 August 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Robert,
Thanks for the lovely review and fantastic support for Keifer.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely fantastic found me a great…
Absolutely fantastic found me a great deal on 2 SIM cards. Seemless sorting . Very friendly and helpful
15 August 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Carl,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Very friendly and met our expectations…
Very friendly and met our expectations of service , giving answers to our queries.
31 July 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Dimitrios,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience with Kaiser in…
I had a great experience with Kaiser in the Vodafone Burnley store he went the extra mile and really helped me!
31 July 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Anisha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I entered the door and was greeted with…
I entered the door and was greeted with a hello straight away. The whole team seemed
Friendly with customers. A man named Keifer served us and was really good at explaining our deal. Great service.
31 July 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey PSneath,
Thanks for the lovely review and fantastic support for Keifer.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Keifer served my mum today in the…
Keifer served my mum today in the Burnley shop. He was amazing with her really took his time to explain all the deals especially with her being older. Great customer service
30 July 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Amy,
Thanks for the lovely review and fantastic support for Keifer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Keifer served me
Keifer served me. He was a great lad really knew his stuff got a good deal
28 July 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Ibraheem,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
LIAM IS EXCELLENT
LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch and deserve a raise
25 July 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Aruj,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Keifer served me today in the Burnley…
Keifer served me today in the Burnley shop.gave me a great deal and knew all the products. Good service
17 July 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Louis,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Keifer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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