Vodafone UK - Brompton Road Reviews 

188
•
TrustScore 5 out of 5

4.9

110 Brompton Road, Knightsbridge, SW3 1JJ London, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of ru... See more

Company replied

Rated 5 out of 5 stars

This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s... See more

Company replied

Rated 5 out of 5 stars

The whole atmosphere from the moment the manager Hassan opened the door with a smile to the sales supervisor who looked after me Amran was positive. The staff smile (yes true!) and are super helpful.... See more

Company replied

Rated 5 out of 5 stars

Mariyam and Hassan are always kind and willing to help with any queries. The only store at Brompton Road that always complete any queries quick and officiently. I came to ask a question for the roami... See more

Company replied


Company details


Contact info

  • 110 Brompton Road, Knightsbridge, SW3 1JJ, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

188 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(188)

42,851 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks to Amran for handling our…

Thanks to Amran for handling our situation quickly, easily, and with great care.

15 September 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Alinur,
Thanks for the lovely review and fantastic support for Amran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had an issue wiyh my phone and Ricky…

I had an issue wiyh my phone and Ricky solved it quickly =)

20 August 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

"Hey Victor,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Great

Aya - star employee. Saved my phone; give her a raise and make her manager!

17 August 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Harry,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience at Vodafone…

I had a great experience at Vodafone thanks to Mohamed and Jatinder. They were both incredibly helpful while assisting me with my payment and took the time to fully understand my issue instead of rushing me. They treated me with genuine care and respect, making me feel like a valued customer rather than just another number.

They explained everything clearly, broke the problem down step by step, and made sure my issue was completely resolved before I left. Their patience, professionalism, and kindness really stood out. I truly appreciate all of their help and can’t thank them enough. Vodafone is lucky to have team members like Mohamed and Jatinder!

31 July 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Maria,

Thanks for the lovely review and fantastic support for Muhamed and Jatinder.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

This is by far the best Vodafone store

This is by far the best Vodafone store. I had a rather complicated issue, but they handled everything professionally from start to finish. They even fixed a mistake that had been made by Vodafone’s head office, which I really appreciated. The whole team was incredibly knowledgeable, patient, and helpful throughout the process.

A special thank you to Amran and Muhammed for going above and beyond to help me. Their professionalism and customer service were outstanding. I highly recommend this store to anyone who needs reliable and efficient assistance.

16 July 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Murat,

Thanks for the lovely review and fantastic support for Amran and Muhammed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Staff

The customer service is excellent and the staff are very helpful, especially with questions on pricing and products.

9 July 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Ethan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly quick comprehensive service…

Friendly quick comprehensive service and attention

30 June 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Mike,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ricky was incredibly helpful and gave…

Ricky was incredibly helpful and gave me some good advice about powerbanks. Will visit again!

3 June 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Lynne,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5/5 experience!

5/5 experience! Ricky was very friendly & helpful.

3 June 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great team at Brompton road

Great team at Brompton road! Very helpful

31 May 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Luke,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Let me charge my phone!

25 May 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey James,

Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding service and help by Aya

The level of help and service has been outstanding; a great professional advice and customised solution for my needs; strongly recommend to anyone thinking of adding a new contract or changing existing one; ask for Aya - she is an amazing specialist!

24 May 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nilafour was super helpful today advise…

Nilafour was super helpful today advise me to my best interest, explained well all the differences in plans and was genuinely nice and smiley.

9 May 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Olivia,

Thanks for the lovely review and fantastic support for Nilafour.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and nice

5 May 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb service from Mohamed in Brompton…

Superb service from Mohamed in Brompton Road. Best mobile experience ever.

23 April 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hi Stuart, thank you so much for your wonderful review and the amazing support you’ve shown for Mohamed it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful when in need of charging

Very helpful when in need of charging

17 April 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Apostolos,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice customer service

17 April 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Dishan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff. Helpful in an emergency. Thanks

16 April 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Marina,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

They helped me with my problem and went…

They helped me with my problem and went above and beyond was very helpful

8 April 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Keziah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional professional service…

Exceptional professional service provided by Arman

27 March 2026
Unprompted review
Vodafone UK - Brompton Road logo

Reply from Vodafone UK - Brompton Road

Hey Khurshid,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look