Vodafone UK - Bromley Glades Reviews 

167
•
TrustScore 5 out of 5

4.8

Unit 20 , The Glades Shopping Centre, BR1 1DD Bromley, GB

•

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Rated 5 out of 5 stars

I spent nearly 2 hours in the store yesterday and cannot thank the whole team enough for their patience and dedication in trying to sort out a new iPad for me. I left the store with a brand new iPad f... See more

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Rated 5 out of 5 stars

Would like to make this very clear. Vodafone Bromley glades store is by far the most competent, knowledgable store I have been to since joining Vodafone back in early 2000’s not only did the manager (... See more

Company replied

Rated 5 out of 5 stars

Rihanna was very help, she helped me with my upgrade, broadband choices and gigacube options when I was very hopeless in terms of having internet at home. She was very knowledgeable about the produc... See more

Company replied

Rated 5 out of 5 stars

Drae is an absolute credit to your company. I have had major fraud problems and haven't got much sense from using online chat...visited Bromley this afternoon and met Drae, professional, friendly and... See more

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  • Unit 20 , The Glades Shopping Centre, BR1 1DD, Bromley, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

167 reviews

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4.8

All reviews

(167)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

Sonal she was really helpful

Sonal she was really helpful, great customer service,

28 September 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Jamie made…

Great customer service from Jamie made it a very welcoming experience

27 September 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Ben,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful knowledgeable and friendly…

Very helpful knowledgeable and friendly thank you!

23 September 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Lucy, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Yes my experience was good

Yes my experience was good. Magbub treated me like his mother and sorted out my e-sim

17 September 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Yvette,

Thanks for the lovely review and fantastic support for Magbub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rhianna was extremely helpful when I…

Rhianna was extremely helpful when I came into store. Talked me through everything & found the best deal for me. She was very friendly & easy to talk to. Her cuatomer service is spot on 100%.

12 August 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Victoria,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abdul was incredibly knowledgeable and…

Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone.
I’m hugely grateful and has restored my faith in Vodafone after a very testing week of being left without a phone after a upgrade.

27 July 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

"Hey Dan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Thank you Vodafone

would like to give a special mention to Abdul at the Vodafone Store in Bromley for the outstanding service he provided.

Abdul transferred my 3 account over to Vodafone yesterday and made the entire process incredibly smooth and straightforward. He explained everything thoroughly, patiently answered all my questions, and was genuinely attentive and professional throughout.

It was a real pleasure dealing with him. Abdul is a lovely gentleman and an absolute credit to the Vodafone team. His excellent customer service and professional approach truly stood out.

Well done, Abdul — you are a star and a fantastic representative of Vodafone!

21 July 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Paula,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

amazing service

amazing service

21 July 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Mo,
Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from sonal in Bromley

3 July 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Fogol,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sonal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and attentive

Reeanna is Very helpful and attentive, and no waiting, all done in 20 mins

30 June 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ree was very helpful

Ree was very helpful, very friendly, and very kind, I didn't intend to buy a contract however she helped me get the best deal and saved a lot of money! Go and see Ree at Vodafone

27 May 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Sophia,

Thanks for the lovely review and fantastic support for Ree.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ree was so easy to talk to

Ree was so easy to talk to. She helped me with all of my issues I had and just made an overwhelming experience I normally feel so nice. She is an asset to your company.

12 May 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonal was really hepful today

Sonal was really hepful today. Helped me and husband with some issues. Happy with the service :)

11 May 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mahbub 10/10

Mahbub was fabulous. So helpful and got me an incredible deal! Very happy with my service in store today

7 May 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Ella,

Thanks for the lovely review and fantastic support for Mahbub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonal the best one in here!!❤️❤️ she is…

Sonal the best one in here!!❤️❤️ she is so friendly and she is fast you just give ur information and she does everything in minutes!! Her way of explaining is highly entertaining she should get a promotion 💗💗 sonal the best

13 April 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Liuta

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ranaldo was a delight to converse with

Ranaldo was a delight to converse with. Super knowledgeable and respectful young man. Answered all of my queries with efficiency and confidence.

28 March 2026
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Reeanna, Abdul and Ronaldo were incredibly helpful with my upgrade and were on hand even when I wasn’t in store to help.

23 March 2026
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Jake,

Thanks for the lovely review and fantastic support for Reeanna, Abdul and Ronaldo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rihanna was very help

Rihanna was very help, she helped me with my upgrade, broadband choices and gigacube options when I was very hopeless in terms of having internet at home. She was very knowledgeable about the products, and also explained to me the faults with my current phone and offered to upgrade my dad’s sim and my current iPhone for an amazing price. Ree also explained it will best to have insurance with my new phone.
I recommend Vodafone Bromley because of their knowledgeable and friendly stuff

2 March 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Elizaveta,

Thanks for the lovely review and fantastic support for Rihanna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - from Reeana

27 February 2026
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Gian,

Thanks for the lovely review and fantastic support for Reeana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ree has been really good went above and…

Ree has been really good went above and beyond to help me with my whatapp even checked my sim to see if it was the right sim for my phone and she managed to change it for me, make sure you go to her for anything customer service is amazing!!

23 February 2026
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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