Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... See more
Company replied
Location
Switch locationUnit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
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Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more
Company replied
Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... See more
Company replied
Chris, at Broadstairs was absolutely terrific. Helpful patient and kind. He explained everything in ordinary words.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Broadstairs
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, United Kingdom
4.9
Excellent
304 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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We were assisted by Bethany today who…
We were assisted by Bethany today who went above and beyond helping us with several queries.
I would definitely recommend her as a very member of staff.
Thank you
24 June 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
"Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
I wanted to leave a review for Callum…
I wanted to leave a review for Callum at Vodafone because the service I received was outstanding.
His attention to detail and knowledge of the system were second to none. From start to finish, he handled everything himself without ever needing to ask another employee for help. He stayed calm, professional, and made the whole process incredibly easy.
Callum took the time to ask plenty of questions to make sure I was getting exactly what I needed, rather than just selling me a contract. He even went through my bill and app with me to identify where extra charges were coming from and found a new plan that prevents those issues in the future.
I had a lot of questions and concerns, but he was extremely patient and explained everything clearly, putting all my worries and confusion to rest. For the first time, I genuinely feel like I have a phone contract that is suited to my needs rather than being sold something unnecessary.
Thanks to Callum for providing such excellent customer service. He's a real credit to Vodafone.
15 June 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Megan,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
They're helpful
They're helpful. Thank you Chris and the other 2 whom I didn't manage to take their names 12/06/2026
12 June 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Memory,
Thanks for the lovely review and fantastic support for Chris. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum was really helpful real good…
Callum was really helpful real good experience
10 June 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Geraldine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone upgrade
Came in to get a new phone for my partner, Luke helped us with the whole process and made it very easy and we walked out with a good deal.
27 May 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Jacob,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beth and Connor have been so helpful my…
Beth and Connor have been so helpful my phone was completely broke and beth sat for a while and fixed all the apps and viruses, Connor the store manager then helped massively which has saved me £30 a month after questioning about my account, I now have a working phone and more money in my pocket each month
27 May 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey there,
Thanks for the lovely review and fantastic support for Beth and Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service. Was looked after by a terrific member of staff called Beth who couldn't do enough to help. Nothing was a problem and she explained things in a way even I could understand. Every store needs a Beth. Thankyou.
26 May 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Robert,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum was able to advise us on a…
Callum was able to advise us on a better bill and looked into a broadband takeover for us. Real helpful
16 May 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Connor is always amazing and helpful…
Connor is always amazing and helpful when we come to Westwood Store. Will always highly recommend.
16 May 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Bethany,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Connor is a superstar
Connor is a superstar . Always here to help when needed . Wouldn’t go anywhere else!
16 May 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Joe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Beth at broadstairs store was very…
Beth at broadstairs store was very helpful and Great customer service thank you
14 May 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Philip,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lovely staff member helped me choose…
Lovely staff member helped me choose the right package for me
5 May 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Julie,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Connor as always!
Amazing service from Connor as always!
4 May 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Georgina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
very friendly staff phil was a great…
very friendly staff phil was a great help and conor helped to working me through with my special needs made sure I was comfortable due to my medical condition...very clean tidy shop always there help
3 May 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cullum was very helpful
Cullum was very helpful, and explained everything for us.
29 April 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Susan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ali was very helpful in store
Ali was very helpful in store, helped with all of my questions and was very patient
25 April 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey James,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris was fantastic in the Westwood…
Chris was fantastic in the Westwood cross branch. He was knowledgeable and managed to get me the best deal possible
26 April 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Sue,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Phone help
Harry was fantastic, needed advice on a new phone and he was patient and thorough with everything. Definitely recommend speaking to him if you need any help!
19 April 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum was absolutely brilliant!
Callum was absolutely brilliant! He was so patient and helped me with my new contract. Will be back again if i need anything.
11 April 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey Emily,
Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Callum was absolutely brilliant
Callum was absolutely brilliant. Welcomed us with a. friendly smile. Fully helped us understand the contract we are on. Thank you so much callum for making our experience great!!
4 April 2026
Unprompted review
Reply from Vodafone UK - Broadstairs
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
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