Vodafone UK - Bristol Experience Reviews 

341
TrustScore 5 out of 5

4.9

56-60 Broadmead, BS1 3ED Bristol, GB


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Rated 5 out of 5 stars

Sam was incredibly helpful, knowledgeable and gave us exactly what we needed. He has a very pleasant manner and I would seek him out for advice next time. Thank you.

Company replied

Rated 5 out of 5 stars

We had Sam as our adviser he helped with 2 upgrades and got us the best deal possible. He was so Helpful and attentive honestly great help. Lovely guy

Company replied

Rated 5 out of 5 stars

Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more

Company replied

Rated 5 out of 5 stars

So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more

Company replied


Company details


Contact info

  • 56-60 Broadmead, BS1 3ED, Bristol, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

341 reviews

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4.9

All reviews

(341)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Ayo was very helpful and friendly and…

Ayo was very helpful and friendly and made my experience with upgrading my phone very smooth. Thank you Ayo!

13 November 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience

Dan was very helpful and managed to help me save some money by recommending me a new plan and he was friendly

11 November 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you need any help, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Vodafone Social Media Team

Rated 5 out of 5 stars

Very good

Very, friendly, helpful and quick.

Thank you Ayo

3 November 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hi. We're happy to hear that you found our team friendly and helpful, and that we provided quick service. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamaal

Helpful and efficient

31 October 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Ben

Great customer service from Ben, he was very professional, patient and helpful.

24 October 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hi. We appreciate you taking the time to share your experience. We're happy to hear that you received great, professional, patient, and helpful support! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The store manager Tom patiently heard…

The store manager Tom patiently heard my problem and offered the best solution. Alex helped me patiently through my contract and gave me the best deal available. Very nice customer service.

24 October 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a great experience with your…

It was a great experience with your amazing staff (Rose ) at Bristol broadmead, she was very helpful, professional and super friendly .
Thank you very much for having her and hiring these kind of amazing employees, as I have been a customer since 2019 and I am glad when I come to your shop and get 10 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟 service .

21 October 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vary happy with service provider,

Vary happy with service provider,
Ayodele was impressive saved us money and gave us a good plan that met our need

18 October 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, polite and clear. Very happy I visited the store 😆. Ayodele

17 October 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The guys where really really helpful…

The guys where really really helpful especially Alex he helped me a great deal today many thanks

9 October 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayo is an exceptional staff who took…

Ayo is an exceptional staff who took his time to explain my bills to me clearly and was so patient with me to teach me how to use the my Vodafone app for future purposes. My experience with him i would not want to forget in a hurry.
Thank you Vodafone for such a staff like ayodele

8 October 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Its was Alex

Its was Alex
10/10 experience

7 October 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fast, professional and polite

Fast, friendly service. I think he has saved my life.

I was served by AYO in Bristol. Great help, good man

1 October 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was very helpful and sorted the…

Alex was very helpful and sorted the upgraded very quickly. Great service

1 October 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Anthony,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great job from Alex and Ayo from Bristol

Great job from Alex and Ayo from Bristol

1 September 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Kirpal,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional Quality Service

Benjamin and Alex gave an excellent experience. They were knowledgeable and incredibly helpful. With both being friendly and relatable. It is refreshing to talk to sales assistants who can give insight into products without being pushy. Outstanding service.

27 September 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Rachael,

Thanks for the lovely review and fantastic support for Benjamin and Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We came into the Vodafone shop in…

We came into the Vodafone shop in bristol and met with a lovely gentleman named Ayo. He was very accommodating and really did his best to get me the best deal he could. If anyone pops into this store I strongly recommend Ayo very lovely guy

24 September 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Chantelle.
 
Thanks for the lovely review and fantastic support for Ayo.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was very helpful and efficient

Sam was very helpful and efficient. He was knowledgeable and explained everything very clearly.
I’m very pleased with my new plan and look forward to receiving my new iPhone.

23 September 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a great experience with Ayo.

It was a great experience with Ayo.. He is very supportive. He gave us all the choices and best plan. Thank you for your all help. We are very happy with Vodafone

18 September 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayodele

Ayodele has been bir incredible, both helpful and extremely talkative and kind. We need more workers lime him in the United Kingdom.

16 September 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

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