It was great because Nathan was so patient in explaining every step of the process to a “novice”. I had no worries at all and everyone I dealt with in the store was helpful and pleasant
Company replied
Location
Switch locationUnit 1 12-14 Adare Street, CF31 1EJ Bridgend, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I went in to change over mobile phone provider and Dan helped me with my request. He was friendly and helpful, we found the best deal to suit my needs and the whole process was swift. Thanks Dan for y... See more
Company replied
Danielle was great in the Bridgend store, she helped me move all my data and checked I had everything I need.
Company replied
I came into Vodafone Bridgend for help with my phone as I was completely stuck trying to get my emails to work, spoke to Aaron who managed to fix my issue and get me back up and running! He was qui... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bridgend
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 1 12-14 Adare Street, CF31 1EJ, Bridgend, United Kingdom
4.9
Excellent
152 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellant service and very helpful
Excellant service and very helpful. Recommend. Dan wasvery good
23 September 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Mr W Lewis,
Thanks for the lovely review and the fantastic support you’ve shown for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A stress - free procedure! Nathan was brilliant!
It was great because Nathan was so patient in explaining every step of the process to a “novice”. I had no worries at all and everyone I dealt with in the store was helpful and pleasant
23 September 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Eleanor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nathan
Nathan was Very helpful very pleased with the service thank you so much
20 September 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Allison,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ewan in bridgend had amazing service…
Ewan in bridgend had amazing service and is a lovely young man
19 September 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Monique,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chantelle sorted out my problems and…
Chantelle sorted out my problems and was very friendly doing so and informative
14 September 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I went in to change over mobile phone…
I went in to change over mobile phone provider and Dan helped me with my request. He was friendly and helpful, we found the best deal to suit my needs and the whole process was swift. Thanks Dan for your help, would highly recommend request his help if visiting the store.
29 August 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Daniel,
Thanks for the lovely review and fantastic support for Dan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in for a new phone
Went in for a new phone, Danielle helped me out and was very clear and concise about what would happen next etc. And Nathan was also very helpful and made me feel welcome
15 August 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Reuben,
Thanks for the lovely review and fantastic support for Chris and Nathan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great deals amazing service
Spoke to a chap, Nathan I want to say.
Lovely, easygoing, | left with an amazing upgrade at such a good price. Will definitely be sticking with Vodafone.
1 August 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Eva,
Thanks for the lovely review and fantastic support for Chap and Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to the Vodafone store to sort an…
Went to the Vodafone store to sort an issue and Chantelle was incredible. So helpful and explained everything with detailed. I didn’t feel like I was taking up her time
24 July 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Lucy,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Visited vodafone bridgend today to get…
Visited vodafone bridgend today to get help with transfwring my data to a new phone Aaron was brilliant!
17 July 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Bryan,
Thanks for the lovely review and fantastic support for Aaron. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Dan in Bridgend
11 July 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey KJ,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful Ewan has a lot of patience…
Very helpful Ewan has a lot of patience thank you.
16 June 2026
Unprompted review
Reply from Vodafone UK - Bridgend
"Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Chantelle always provides me with a…
Chantelle always provides me with a brilliant service whenever I come in store in Bridgend. She's Always happy to answer any questions that i have. I came in last Sat as the price of my mobile Internet had gone up so I came to enquire about this ans she has upgraded me to the same plan and saved me £13
13 June 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Lane,
Thanks for the lovely review and fantastic support for Chantelle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Chantelle helped me today
Chantelle helped me today, she was very pleasant efficient and helpful. Nothing was too much trouble for her
12 June 2026
Unprompted review
Reply from Vodafone UK - Bridgend
"Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Reply from Vodafone UK - Bridgend
Hey Patricia,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy with the brilliant service…
Very happy with the brilliant service from Teo and Danny in the Bridgend store. Answered all my questions about my new phone I upgraded and helped me transferred all my data
4 June 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Everything done as requested setting up…
Everything done as requested setting up my new phone. Many thanks to Aaron & Chantelle for being so friendly and helpful.
26 May 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed to set up my phone and needed…
I needed to set up my phone and needed some help! Chantelle was so patient and knowledgeable. She was able to transfer everything from one phone to another, and helped me to access accounts I didn't know the password for! Not once did I feel like I was being a burden. While I sat in the store, waiting for updates, I observed Chantelle and Teo communicate with a range of customers. Both were so helpful. Thank you for your help today!
20 May 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Jo,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Resolving a problem with data roaming
I visited the Vodafone store in Bridgend this morning in relation to a problem with my wife's phone.
Chantelle assisted me in providing expert knowledge and assistance in resolving my concern while at the same time being very pleasant and polite.
I would highly recommend Vodafone Bridgend store and will certainly return in the future.
5 May 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Keith,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Came to the Vodafone store this morning…
Came to the Vodafone store this morning as phone decided to go caput last night. Teo helped me find a phone suitable for my needs and even helped set it up ready to use for me. Would have been lost without him. Thank you Teo. Dennis C
26 April 2026
Unprompted review
Reply from Vodafone UK - Bridgend
Hey Dj,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.