Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... See more
Company replied
28 George Yard, CM7 1RB Braintree, GB
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Kieran was very professional and has a good knowledge of phones and how to attend to customers. He should be recommended or acknowledged specifically because he retains the customers and puts a smi... See more
Company replied
Jamie was a true delight, nothing was to much . Very knowledgeable on all products offered. True asset to your company
Company replied
After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... See more
Company replied
Jamie was very helpful and very polite at all times. Was very knowledgeable and talked me through every step of changing my contact around. I will definitely come back in to the store and ask for him... See more
Company replied
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28 George Yard, CM7 1RB, Braintree, United Kingdom
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Kieran was very professional and has a good knowledge of phones and how to attend to customers.
He should be recommended or acknowledged specifically because he retains the customers and puts a smile back on their face just like he has done for me.
My issue was a 2 week issue but he resolved it under 5minutes.

Reply from Vodafone UK - Braintree
Jamie was a true delight, nothing was to much . Very knowledgeable on all products offered. True asset to your company

Reply from Vodafone UK - Braintree
Great service from Jamie helped me sort a few things out very helpful.

Reply from Vodafone UK - Braintree
Jamie was very helpful and professional. Made things. Very easy.

Reply from Vodafone UK - Braintree
Jamie was very helpful and very polite at all times. Was very knowledgeable and talked me through every step of changing my contact around. I will definitely come back in to the store and ask for him again

Reply from Vodafone UK - Braintree
Great experience today by Jamie at Vodafone Braintree when purchasing a new S26..he explained things well regarding the new contract.

Reply from Vodafone UK - Braintree
Jamie was so helpful giving us advice and saving us money. Advising us what to get fo best value. Thankyou so much Jamie

Reply from Vodafone UK - Braintree
Ryan was very helpful and used his expertise to get me the best deal for my new phone today. He and his colleagues are the reason I keep coming back time and time again as I always feel comfortable in the store.

Reply from Vodafone UK - Braintree
Ryan has been very helpful with helping me to change my air time plan to something better suited to me. Very pleased

Reply from Vodafone UK - Braintree
Jamie was very helpful and quick thank you very much.

Reply from Vodafone UK - Braintree
Very helpful made sure I understood everything and was very kind thank you so much Jamie

Reply from Vodafone UK - Braintree

Reply from Vodafone UK - Braintree
Jamie was fantastic, very informative, and advised me of the best deals, no pushy tactics.. a pleasure! Thank you

Reply from Vodafone UK - Braintree
Ryan ,very efficient with clear precise instructions and clarifying all of the questions we asked.

Reply from Vodafone UK - Braintree
Ryan was a great help and offered great advice to fit my circumstances. Very friendly and helpful - thank you

Reply from Vodafone UK - Braintree
Ryan great service , and advice
Really useful for fellow technophobe's

Reply from Vodafone UK - Braintree
Jamie was really helpful and quick with getting my upgrade sorted.

Reply from Vodafone UK - Braintree
Had great service today at the Braintree store with great service from Jamie 5 stars

Reply from Vodafone UK - Braintree
Jamie was really helpful and made the whole process smooth and easy to upgrade my phone

Reply from Vodafone UK - Braintree
Jamie was very helpful and was great at giving me the info that I needed.

Reply from Vodafone UK - Braintree
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