Vodafone UK - Braintree Reviews 

166
TrustScore 5 out of 5

4.9

28 George Yard, CM7 1RB Braintree, GB


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Rated 5 out of 5 stars

Ryan was very helpful and used his expertise to get me the best deal for my new phone today. He and his colleagues are the reason I keep coming back time and time again as I always feel comfortable i... See more

Company replied

Rated 5 out of 5 stars

After spending an hour in O2 trying unsuccessfully to get our old business account transferred to our new company name, we gave up and thought we’d see if anyone else in Chelmsford could make this eas... See more

Company replied

Rated 5 out of 5 stars

Ryan has been very helpful with helping me to change my air time plan to something better suited to me. Very pleased

Company replied

Rated 5 out of 5 stars

Met Mark at Braintree vodaphone center. He was very warm, calm and patient. Explained thoroughly. I'm very satisfied with his service from enquiry phase with my friend till final purchase. He is truly... See more

Company replied


Company details


Contact info

  • 28 George Yard, CM7 1RB, Braintree, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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1-star

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4.9

All reviews

(166)

40,794 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Ryan was very helpful and used his expertise to get me the best deal for my new phone today. He and his colleagues are the reason I keep coming back time and time again as I always feel comfortable in the store.

3 July 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan has been very helpful with helping…

Ryan has been very helpful with helping me to change my air time plan to something better suited to me. Very pleased

3 July 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was very helpful and quick thank…

Jamie was very helpful and quick thank you very much.

2 July 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

"Hey Jacobus,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Very helpful made sure I understood…

Very helpful made sure I understood everything and was very kind thank you so much Jamie

2 July 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Jessica,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was helpful

Jamie was helpful, informative and professional.

9 June 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Gail,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was fantastic

Jamie was fantastic, very informative, and advised me of the best deals, no pushy tactics.. a pleasure! Thank you

3 June 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan ,very efficient with clear precise…

Ryan ,very efficient with clear precise instructions and clarifying all of the questions we asked.

3 June 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Ian,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was a great help and offered great…

Ryan was a great help and offered great advice to fit my circumstances. Very friendly and helpful - thank you

2 June 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Sue,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan great service

Ryan great service , and advice
Really useful for fellow technophobe's

1 June 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Andrew,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was really helpful and quick with…

Jamie was really helpful and quick with getting my upgrade sorted.

25 May 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had great service today at the…

Had great service today at the Braintree store with great service from Jamie 5 stars

20 May 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Eric,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was really helpful and made the…

Jamie was really helpful and made the whole process smooth and easy to upgrade my phone

20 May 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Jeanette,

Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was very helpful and was great at…

Jamie was very helpful and was great at giving me the info that I needed.

20 May 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Valerie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5+ stars for Tommy!

5+ stars for Tommy!
Extremely helpful, knowledgeable,very honest, amazing customer service !

2 May 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Tizianad,

Thanks for the lovely review and fantastic support for Tommy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Jamie was in and…

Amazing service from Jamie was in and out very fast and everything explained efficiently

10 April 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Holly,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

jamie was really helpful

jamie was really helpful and informative when i came in to upgrade my phone. i would highly recommend coming into vodafone in the braintree branch!

7 April 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was very helpful and got me the…

Jamie was very helpful and got me the best deal possible. Highly recommend!

1 April 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Maciej,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

For Jamie-brilliant

For Jamie-brilliant! Explained things well and excellent service.

1 April 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Mrs Davies,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jamie was absolutely great at the…

Jamie was absolutely great at the Braintree store, very thorough and explained everything to me brilliantly.

28 March 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Sam,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

When visiting the vodafone store this…

When visiting the vodafone store this morning I was greeted by Jamie. He was very, very helpful and polite. He sorted our contract out with efficiency. We were more than pleased with the deal he gave us. I most certainly would recommend vodafone.

19 March 2026
Unprompted review
Vodafone UK - Braintree logo

Reply from Vodafone UK - Braintree

Hey Diane,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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