We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference... See more
Company replied
Location
Switch location36 Braccan Walk, RG12 1BE Bracknell, GB
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See what reviewers are saying
Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great cus... See more
Company replied
Went to renew contract our server Kim was very helpful and took time to explain all our options He was very knowledgable and guided us through easily
Company replied
Pikl has been extremely helpful, courteous and showed lots of patience with me. She wll be a credit to your company and I have no hesitation in recommending her to friends and family. Thank you a... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bracknell The Lexicon
Written by the company
Contact info
36 Braccan Walk, RG12 1BE, Bracknell, United Kingdom
5.0
Excellent
818 reviews
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Went to Vodafone to get a sim only deal
Went to Vodafone to see if I could get my daughter a sim only deal, Lee was very friendly and offered to help me look into this and I came out with a better deal on my own existing contract. Great customer service and went above and beyond. Would definitely go back if I need anymore help. Thank you Lee
11 August 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Bee,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service with Lee
We had such a great experience with Lee when getting a SIM card for my daughter’s first ever phone. He made the whole experience really personal and exciting for her, which made such a difference and turned what could have been a simple transaction into a really memorable experience.
Lee was friendly, patient and genuinely went above and beyond to make sure we got a great deal. He even took the time to look at my existing contract to make sure we were all getting the best possible deal.
Fantastic customer service from start to finish. Lee is a real credit to the team, and we really appreciated how welcoming and helpful he was. Thank you, Lee! ⭐⭐⭐⭐⭐
11 August 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Claire,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natalie was very helpful and patient
Natalie was very helpful and patient
8 August 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Anne,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee from Bracknell store was very…
Lee from Bracknell store was very helpful, engaging and had great sense of humour.
8 August 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Yaw,
Thanks for the lovely review and fantastic support for Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee Gave us superb service
Lee the store manager was very quick and efficient in sorting out out of date contracts. Very friendly and helpful.
8 August 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Don,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service
Great service - clear, quick, efficient. Knew what he was talking about, got us a good deal. Very friendly, interesting to talk to and engaged in what we had to say. Highly recommended.
6 August 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Rohan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Pikl has been extremely helpful
Pikl has been extremely helpful, courteous and showed lots of patience with me.
She wll be a credit to your company and I have no hesitation in recommending her to friends and family.
Thank you again Alison
4 August 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey ALISON,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bracknell The Lexicon
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Lee today after being scammed…
I visited Lee today after being scammed and Lee put me very much at ease, not only managing to put my mind at rest but upgrading my contract to a much better deal. I left a very happy customer.
4 August 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hi Joanne, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
I wanted to upgrade my phone early
I wanted to upgrade my phone early. Joshua was in store and extremely attentive. I left with my new phone, at a very good deal I’m happy with. Big thumbs up to Joshua I hope to deal with him again.
1 August 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Bobby,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joshua was totally essential with…
Joshua was totally essential with helping with my phone and was a great help
31 July 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Hazel,
Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly helpful staff service by…
Very friendly helpful staff service by Natalie
29 July 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Sue,
Thanks for the lovely review and fantastic support for Natalie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Natalie was exceptionally helpful
Natalie was exceptionally helpful and sorted 2 new phone contracts timely and efficiently despite the slow system response.
29 July 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hi, thank you so much for your wonderful review and the amazing support you’ve shown for Natalie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Extremely helpful
Extremely helpful, went above and beyond for me to help me resolve my technical and upgrade issues, if I could give 6 stars I would
28 July 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Hin bring me an excellent customer…
Hin bring me an excellent customer services. Highly recommend
28 July 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Julie,
Thanks for the lovely review and the fantastic support you’ve shown for Hin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hin bring me a excellence customer…
Hin bring me a excellence customer experience
27 July 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Shelley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bracknell The Lexicon
Hey Thomas,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joshua helped my partner and I start 2…
Joshua helped my partner and I start 2 new contracts. He was exceptionally helpful. Called our old supplier to clarify an account problem. No hard sell just great advice and made everything very easy. Very knowledgeable about the products and contracts etc. Thank you
24 July 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Geoff,
Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Him provide us wonderful customer…
Him provide us wonderful customer experience
23 July 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hi Hugh, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Stuart sim upgrades for me and my…
Stuart sim upgrades for me and my family highly recommend!!
18 July 2026
Unprompted review
Reply from Vodafone UK - Bracknell The Lexicon
Hey Louise,
Thanks for the lovely review and fantastic support for Stuart.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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