Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
2 Keystone Passage, Shenley Road, WD6 1AE Borehamwood, GB
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Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Carl (the name of the staff member who helped us) was empathetic, honest, genuine and patient. Gave us all the explanation we needed, broke down everything to a T, and made it feel like he genuin... See more
Company replied
First class service from Vodafone at Borehamwood. I visited yesterday afternoon to cancel one contact and to set up a new one and was met with courtesy, help and professionalism all round. I was serve... See more
Company replied
Have been a Vodafone customer for yonks (30+ years) and have been into this store on many occasions for various things. Today I went in to get some help with sorting out a technical issue with my wife... See more
Company replied
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2 Keystone Passage, Shenley Road, WD6 1AE, Borehamwood, United Kingdom
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Sabrina in the Borehamwood branch was brilliant with my upgrade transaction. 5 stars

Reply from Vodafone UK - Borehamwood
Very good service. Everything was explained in detail. Carl was very helpful.

Reply from Vodafone UK - Borehamwood
Sabrina was really friendly and helpful. Sorted me out really quickly. Very satisfied

Reply from Vodafone UK - Borehamwood
Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will no longer be doing my contracts or renewals anywhere else’s

Reply from Vodafone UK - Borehamwood
I was having issues with my driver app for many years no one could get it to work I have visted many times and no one could solve it and today i thought let me try again along came mustafa sorted it within minutes im over the moon give the man a pay rise he deserves every penny im so thrilled

Reply from Vodafone UK - Borehamwood
Thank you Vodafone Borehamwood for your fantastic customer service. I lost my SIM card and you were able to get me a replacement within minutes.

Reply from Vodafone UK - Borehamwood
Sabrina is amazing. She helped me with services issues. I would recommend her for her help and advice.

Reply from Vodafone UK - Borehamwood
Saif and Carl was really helpful. Sorted my Sim card with a great deal as well as saving me £20 a month.

Reply from Vodafone UK - Borehamwood
Sabrina was a good laugh...mind you she was in sales for a long time 🤣

Reply from Vodafone UK - Borehamwood
Mustafa has been very helpful and helped me resolve issues ive had with my device. Great customer service

Reply from Vodafone UK - Borehamwood
Sabrina was very helpful. She explained everything to me. I am very happy with my new phone.

Reply from Vodafone UK - Borehamwood
Mustafa provided a great and efficient service when upgrading to a new phone. Everything was made clear and would highly reccomend.

Reply from Vodafone UK - Borehamwood
Saif was really helpful. Helped me choose a good deal on iPhone 17 pro. Much appreciated!

Reply from Vodafone UK - Borehamwood
Excellent service from Saiful. Highly recommend.

Reply from Vodafone UK - Borehamwood
Great customer service, friendly and competent in helping me with my issues.

Reply from Vodafone UK - Borehamwood

Reply from Vodafone UK - Borehamwood
Met Will at the Vodafone Borehamwood store. What a fantastic gentleman. Told him my phone issues and in seconds he fixed it. Highly professional. Anyone needs any help with a phone, go see Will!

Reply from Vodafone UK - Borehamwood
Came in the change providers to vodaphone, all staff were very polite, informative and helpful with sorting my new sim out, would definitely recommend to anyone wanting to join.

Reply from Vodafone UK - Borehamwood
Will is a real treasure
Will from the Borehamwood was very professional, patient and charming whilst fixing my technical issues. A real treasure to Vodafone. Highly recommended.

Reply from Vodafone UK - Borehamwood

Reply from Vodafone UK - Borehamwood
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