I would like to thank Tara at Vodafone in Bluewater who sorted out issues with my new i-phone yesterday. She was very efficient and helpful to me and dealt with everything very carefully. She was ve... See more
Company replied
Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB
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I would like to thank Tara at Vodafone in Bluewater who sorted out issues with my new i-phone yesterday. She was very efficient and helpful to me and dealt with everything very carefully. She was ve... See more
Company replied
Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... See more
Company replied
Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... See more
Company replied
Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back
Company replied
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Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, United Kingdom
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Reply from Vodafone UK - Bluewater Experience
I would like to thank Tara at Vodafone in Bluewater who sorted out issues with my new i-phone yesterday. She was very efficient and helpful to me and dealt with everything very carefully. She was very pleasant and clearly understood the problems.

Reply from Vodafone UK - Bluewater Experience
Luis answered all my questions perfectly and walked me through the process very smoothly. Also saved me some money! Great job

Reply from Vodafone UK - Bluewater Experience

Reply from Vodafone UK - Bluewater Experience
Extremely impressed with the service I received from the business advisor Sam

Reply from Vodafone UK - Bluewater Experience
I was in need of a phone number change and an amazing worker named Tara helped me through the progress. She was very informative and friendly!

Reply from Vodafone UK - Bluewater Experience

Reply from Vodafone UK - Bluewater Experience
My son and I visited today, and the customer service was exceptional. We were attended to immediately, and the upgrade process was seamless.

Reply from Vodafone UK - Bluewater Experience
Jack was incredibly helpful. A positive and friendly attitude. He anwered my questions and concerns in a proffesional manner. 100% a credit to Vodafone. Excellent customer service.

Reply from Vodafone UK - Bluewater Experience
Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to new phone and was served by Laura, she done a fantastic job and helped me to understand the new features of my phone. 10/10 would definitely recommend.

Reply from Vodafone UK - Bluewater Experience
Quick and easy explanation from Jack. He was so good and friendly while explaining the terms and conditions. Far better than other stores and network services. Nice experience overall.

Reply from Vodafone UK - Bluewater Experience
Great service from Besa she was very friendly, helpful, and made the whole process easy. Thanks again for your excellent customer service!

Reply from Vodafone UK - Bluewater Experience
Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice.
Somehow I walked out with a new phone and paid less than what my current bill is. He was an absolute gentleman and credit to your store. He made me feel so comfortable, you are really lucky to have manas working in your store.. hope to see him there when I come in for my next upgrade.

Reply from Vodafone UK - Bluewater Experience
I came into the store for a sim upgrade and Tara was absolutely amazing. She was detailed and very kind, she offered me a deal tailored to my needs by being thorough and patient with getting to know what I am looking for e.g data usage and travel roaming etc. A star !!

Reply from Vodafone UK - Bluewater Experience

Reply from Vodafone UK - Bluewater Experience
I’ve just upgraded my phone in store and purchased an iPad. Jack was really helpful and what is usually a challenging experience went through really smoothly.

Reply from Vodafone UK - Bluewater Experience
Tayla was helpful when setting up my new phone

Reply from Vodafone UK - Bluewater Experience
Brilliant service by Sam at the Bluewater branch. Highly efficient, knowledgeable and a true asset to this store and the broader Vodafone company. Brilliant

Reply from Vodafone UK - Bluewater Experience
Tara was really kind and helpful! Great addition to the team x

Reply from Vodafone UK - Bluewater Experience
Dhuran has been a fantastic help in what was a reasonably complicated (for me!) situation. Brilliant service...thank you so much!

Reply from Vodafone UK - Bluewater Experience
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