Vodafone UK - Birmingham Bullring Reviews 

458
TrustScore 5 out of 5

4.9

Unit 313 , Bull Ring, B5 4BU Birmingham, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... See more

Company replied

Rated 5 out of 5 stars

I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!

Company replied

Rated 5 out of 5 stars

Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... See more

Company replied

Rated 5 out of 5 stars

Really good experience in store, went in to check my data roaming for when I go away. The store was slightly busy but this the wait time didn’t seem that long at all due to regular updates and conve... See more

Company replied


Company details


Contact info

  • Unit 313 , Bull Ring, B5 4BU, Birmingham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

458 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(458)

41,418 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ballal was able to assist

Ballal was able to assist

3 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Jay,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ballal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience at Vodafone…

I had a great experience at Vodafone Bullring. Kully is an amazing assistant, found the best deal, efficient and a big credit to the bullring team.

I received an upgrade within 20 minutes.

3 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zara helped me with a voxi

Zara helped me with a voxi

3 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service! Very polite and professional staff

2 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Zahra,

Thanks for the lovely review and fantastic support for us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kullu was of great help

Kullu was of great help. As always he is helpful. I wait for him always so I can be helped by him.

1 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil was very helpful and patient with…

Aadil was very helpful and patient with helping me sign up for a new SIM card and would recommend his services

1 April 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Zion,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pat gives perfect service and explains…

Pat gives perfect service and explains perfectly she is kind and helpful a lot

28 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey NoobarBG,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came into store because i was unable to…

Came into store because i was unable to use my new phone. The advisor ballal took time to sit me down and answer my questions.

27 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Dbdb,

Thanks for the lovely review and fantastic support for Ballal .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mohammed Sameiul is

Mohammed Sameiul is
Extremely helpful and answered all my questions

25 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Dominic,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Aadil took care of me and ensured I left the shop having signed up to a new contract that suits me exactly. I am very satisfied. Thank you so much Aadil.

25 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Christopher,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kully did a great job for me in a…

Kully did a great job for me in a stressful situation

20 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey James,
 
Thanks for the lovely review and fantastic support for Kully.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The experience with Zara today was great

20 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Nathan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Customer Service from Mohammad Sameiul and Manager Anisha

I would like to thank Vodafone sales officer Mohammad Sameiul for his helpful and professional service. At first, I spoke with him about the available plans, and he patiently answered my questions. He then spoke with his manager, Anisha, and both of them came to explain everything to me clearly.

Manager Anisha was also very helpful and supportive. Together they explained the Vodafone plan, pricing, and contract details in a clear and friendly way. I really appreciate their time and assistance.

I am very happy with the service from Mohammad Sameiul and his manager Anisha. Thank you both for your excellent customer support.

16 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Galpo,

Thanks for the lovely review and fantastic support for Sameiul and Anisha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Pat is good to give me very good…

Pat is good to give me very good assistance regarding advices .

16 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Goeffrey,

Thanks for the lovely review and fantastic support for Pat.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil is very helpful

Aadil is very helpful, explain everything clearly and helped me to find the suitable plan for me. He’s really good and thanks

14 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Grace,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aadil service was fantastic

Aadil service was fantastic, very hopeful and explain clearly

14 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Kin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kelly he was amazing

Kelly he was amazing

14 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Chris,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went to shop in bullring and dee gave…

Went to shop in bullring and dee gave me sim phone and tablet deal explaining everything in detail I am happy with this contract

7 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Abdi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good broadband deal at vodafone bulring…

Good broadband deal at vodafone bulring Darrakhshan sorted mine out excellent benefits

6 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Olorundare,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

kully was very helpful

kully was very helpful, knowledgeable and quick to provide solutions for the isuue i had.👍

5 March 2026
Unprompted review
Vodafone UK - Birmingham Bullring logo

Reply from Vodafone UK - Birmingham Bullring

Hey Afonso,

Thanks for the lovely review and fantastic support for kully.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look