Beth helped me transfer everything over to my new phone. She made the whole process completely pain-free. If I have any other phone needs in the future, I will definitely be asking Beth 🙂
Company replied
Location
Switch location39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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See what reviewers are saying
I came in store to query my bill as a new customer to Vodaphone asI didn't understand the bill, however Tom dealt with me and was really helpful, very friendly and able to explain a lot of things to... See more
Company replied
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... See more
Company replied
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Birkenhead
Written by the company
Contact info
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, United Kingdom
5.0
Excellent
309 reviews
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Popped into Vodafone shop in Birkenhead…
Popped into Vodafone shop in Birkenhead today as I was experiencing problems due to new phone set up spoke with a young man by the name of Dylan who was so helpfull and got me up and running again excellent service thank you.
19 July 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Durney,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matt was very helpful and patient and…
Matt was very helpful and patient and explained everything to me
17 July 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Jan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to the Birkenhead store and was…
Came in to the Birkenhead store and was helped by Tom to fix my phone which wasn’t calling
And he helped fixed my tablet
Excellent service
15 July 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Liverpool,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Beth helped me transfer everything over…
Beth helped me transfer everything over to my new phone. She made the whole process completely pain-free. If I have any other phone needs in the future, I will definitely be asking Beth 🙂
9 July 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was a Great help and advice
Tom was a Great help and advice, sorted my phone and broadband
5 July 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Kate,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura was absolutely amazing nothing…
Laura was absolutely amazing nothing was too much trouble she also served other customers while my phone was transferring my data one of the best employees I have dealt with thanks a lot
28 June 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Sharron,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy with my service
Happy with my service, got a great deal with Dylan. Great friendly guy, thanks.
18 June 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Lee,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks very much for your help Dylan…
Thanks very much for your help Dylan you have been very helpful
18 June 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I came in store to query my bill as a…
I came in store to query my bill as a new customer to Vodaphone asI didn't understand the bill, however Tom dealt with me and was really helpful, very friendly and able to explain a lot of things to me, I even found out that I can swap the Sim in my phone, but only next March'27, which I will do. He also had a look at my current contract and was able renew the broadband to a cheaper price and with an extra benefit!!! Well done Tom, I am really happy and so grateful. Thank you.
16 June 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Frances,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tom was great really helpful and…
Tom was great really helpful and proffesional
16 June 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Tom,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tom was friendly and helpful and helped…
Tom was friendly and helpful and helped me with all my needs and I left very satisfied
16 June 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Kelly,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birkenhead
Hey Sophie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Birkenhead
Hey Sean,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was extremely helpful abd…
John was extremely helpful abd courteous. Would recommend Vodafone to anybody.
12 June 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Matthew was excellent
Matthew was excellent, service was exceptional. He was a star!
12 June 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Ronda,
Thanks for the lovely review and fantastic support for Matthew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleasant and accommodating.
Very pleasant and accommodating Laura and Mathew.
10 June 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Michael,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matthew was fab!
Matthew was absolutely fantastic and really listened to what I needed in a phone. He did many comparisons for me to try and keep costs low as this is paramount for me. He also gave me a good recommendation for a phone I hadn't considered yet. I have came away with some new thoughts about what phone I would like! Thanks Matthew
8 June 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Bethany,
It's fantastic to hear that Matthew was able to resolve the issue. We truly appreciate your feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
This was my first time in the Vodafone…
This was my first time in the Vodafone shop in Birkenhead. Both Laura and Beth were so helpful in setting me up on a 2yr contract. It was stress free and an amazing deal. Would highly recommend to others. Thank you both.
6 June 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Phone upgrade
I attended this morning for a phone upgrade, I was served by Laura and received professional and great care through out my time in store. I upgraded my internet, received a phone upgrade and also received a new iPad
3 June 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hi Nick , thank you so much for your wonderful review and the amazing support you’ve shown for Laura, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Was served by Laura in store today…
Was served by Laura in store today doing my broadband upgrade
She was polite friendly and helpful
30 May 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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