Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... See more
Company replied
Location
Switch location39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... See more
Company replied
I walked into this store feeling wound up and frustrated having wasted 2 hours on the internet and phone getting nowhere. Within 15 minutes Dylan had completely sorted out my issue. The job was done... See more
Company replied
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Birkenhead
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, United Kingdom
5.0
Excellent
352 reviews
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Thank you so much Laura and Tom for…
Thank you so much Laura and Tom for your help yesterday. The pair of you are invaluable to Vodafone. Can’t thank you enough.
27 September 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom was very patient
Tom was very patient. Was easy to talk too and checked everything for me multiple times.
Made sure I was getting the best deal.
25 September 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I received excellent customer service…
I received excellent customer service from Matt. He answered all of my queries effectively
25 September 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Matt have been brilliant
Matt have been brilliant, Sorted out my issue efficiently
23 September 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was excellent at sorting both…
Matt was excellent at sorting both phones out. Very very helpful!
23 September 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Veronica,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and calm
Very helpful and calm, explained everything really clearly x Shaz
17 September 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Terry,
Thanks for the lovely review and fantastic support for Shaz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I coming store today
I coming store today, Tom him so frendly and so kinds him help me to much, i just want say thank you!
15 September 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Ly,
Thanks for the lovely review and fantastic support for Tom. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Laura was amazing and helped us so…
Laura was amazing and helped us so much. I brought my mum back to Laura and she was brilliant with her too. Thanks Laura, much appreciated.
31 August 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Lauren,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely amazing service and advice…
Absolutely amazing service and advice of laura today she's so helpful and polite
14 September 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt was very helpful in helping with…
Matt was very helpful in helping with my phone upgrade and very friendly! Thank you Matt :)
13 September 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Mike,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Very knowledgeable, friendly and helpful. Excellent customer service.
8 September 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Laura and John
Great service from Laura and John, thanks again.
5 September 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was really good to start
It was really good to start, Tom was really good sorted out my contract from voxi to Vodafone, Tom sorted out a good deal which I'm happy with, letf Tom to finish everything.
But later found out that my voice mail is still with o2 and comes up with a different number.
So I'm going to have to take more time off to sort out
Jay
31 August 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Jay,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Tea
Tom assisted myself and my husband in…
Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would of found it difficult to upgrade and transfer all data. Tom also saved us money on our new phones. A big thank you to Tom.
27 August 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Anna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Beth was very good ,problem gone way…
Beth was very good ,problem gone way thank you.
24 August 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Vivenne,
Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nowshin helped me so much as i am…
Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well
22 August 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Nowshin was very friendly and helpful
Nowshin was very friendly and helpful. She went above and beyond with the help for my order. She stayed more time than the closing time to get me order submitted. Thanks
19 August 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Rishi,
Thanks for the lovely review and fantastic support for Nowshin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
She was knowledgeable helpful extremely…
She was knowledgeable helpful extremely patient,and a credit to herself and the company.
19 August 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Marshall
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nowshin was absolutely great today and…
Nowshin was absolutely great today and has got me back on line and more ...Great help
19 August 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Graham,
Thanks for the lovely review and fantastic support for Nowshin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Laura was so kind and knowledgeable and…
Laura was so kind and knowledgeable and talked me through the process very clearly. She even waited while I fed the parking!
17 August 2026
Unprompted review
Reply from Vodafone UK - Birkenhead
Hey Stella,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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