Theo’s patience and willingness to explain the different options finally working out what was best for me and our company 3.30 pm on sunday as opposed to Bromley which never had the model we wanted (... See more
Company replied
Location
Switch locationUnit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Young man named stanley was excellent his customer care was brilliant, you are very lucky to have this young man. I honestly think he will go far. His knowledge is remarkable.
Company replied
Theo was a magnificent sales person, she was helpful, kind and explained tge services that were available to us. 10 out of 10 customer service. We will be back..
Company replied
On arrival, we were immediately approached by Ridwaan who quickly understood our requirements and ran through the best options available. He organised a new account for my son from sorting out the PA... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bexleyheath
Written by the company
Contact info
Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, United Kingdom
5.0
Excellent
293 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Theo’s patience and willingness to…
Theo’s patience and willingness to explain the different options finally working out what was best for me and our company 3.30 pm on sunday as opposed to Bromley which never had the model we wanted ( luckily ) our options were limited
26 July 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Brian,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Theo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Theo was a magnificent sales person
Theo was a magnificent sales person, she was helpful, kind and explained tge services that were available to us. 10 out of 10 customer service. We will be back..
26 July 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Surjit,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Young man named stanley was excellent his customer care was brilliant, you are very lucky to have this young man. I honestly think he will go far. His knowledge is remarkable.
25 July 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Susan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stanley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan attended to me in the store this…
Ryan attended to me in the store this morning he was very helpful and sorted the problem in fews minutes, I hope all your staff will be like him
23 July 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Florence,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ridwaan was able to make my migration…
Ridwaan was able to make my migration seamless and easy
Thank you for your help
22 July 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Mick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing help from Ridwaan and Georgie…
Amazing help from Ridwaan and Georgie the manager today even though shop just combined love the service from everyone :)
22 July 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey there,
Thanks for the lovely review and fantastic support for Ridwaan and Georgie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bexleyheath
Hey Abiola,
Thanks for the lovely review and fantastic support for Georgie and Stan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stanley was extremely pleasant
Stanley was extremely pleasant and helpful and was very patient making the experience very pleasant
20 July 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Valery,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Stanley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ela and mihai were very helpful
Ela and mihai were very helpful! They helped me set up my phone and upgraded my plan for me. Thank you both!
17 July 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Joy,
Thanks for the lovely review and fantastic support for Ela and Mihai.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mihai couldn’t have been any more…
Mihai couldn’t have been any more helpful. As someone who works in customer relations this was the best customer service I’ve experience in a retail environment in a long time, if ever
12 June 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Ryan,
Thanks for the lovely review and fantastic support for Mihai.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ridwaan was a great help and seamlessly…
Ridwaan was a great help and seamlessly did our data transfer for us
Thank you
10 June 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Gill,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mehmet and Bexleyheath was brilliant
Mehmet and Bexleyheath was brilliant. So helpful sorting broadband for my elderly mum. Top marks
9 June 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hi Jacqueline, thank you so much for your wonderful review and the amazing support you’ve shown for Mehmet, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Ridwaan was really helpful with helping…
Ridwaan was really helpful with helping me transfer all my data across from my old phone. He provided a really good service
Thank you Ridwaan
6 June 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Jennifer,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Ridwaan was an amazing help getting me…
Ridwaan was an amazing help getting me to customer service on the phone and above and beyond to help my issue. Thank you
20 May 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hi Antony, thank you so much for your wonderful review and the amazing support you’ve shown for Ridwaan , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Ridwaan was really helpful helping me…
Ridwaan was really helpful helping me download all my apps and sign me into playstore
Thank you
13 May 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Kalvinder,
Thanks for the lovely review and fantastic support for Ridwaan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mihai was patient friendly and helpful
Mihai was patient friendly and helpful. He made the experience nice and smooth
Thank you so much
5 May 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Lyn,
Thanks for the lovely review and fantastic support for Mihai.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
On arrival, we were immediately approached by Ridwaan who quickly understood our requirements and ran through the best options available.
He organised a new account for my son from sorting out the PAC code, setting up an account to handing over a new SIM card. All done with courtesy and patience.
3 May 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Cheryl,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Ridwaan was a great help from last week…
Ridwaan was a great help from last week helping me fill out tbr credit vet appeal form to this week helping find a great price for my new device, and helping contact the credit team to deal with more complications in store. He also helped do a data transfer and complete the trade in for my old phone
2 May 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience today was really good
My experience today was really good, Ridwaan helped me upgrade and provided me a deal for a new tablet but unfortunately did not need one and also helped as showed me how to use the app
Thank you Ridwaan
2 May 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Graham,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ridwaan was such a gentleman and was…
Ridwaan was such a gentleman and was able to provide an amazing service from upgrading to helping transfer all the data across to the new phone
22 April 2026
Unprompted review
Reply from Vodafone UK - Bexleyheath
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.