Thomas was so very helpful. Such a polite manner.Took a lot of time to help and give me excellent advice. Will definitely be back to this store. Many thanks.
Company replied
Location
Switch locationUnit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
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See what reviewers are saying
I was served by Ciaran who was a new team member training with David the store manager. I had Very positive experience, great customer service from a professional team, highly recommend. They list... See more
Company replied
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... See more
Company replied
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Ballymena
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, United Kingdom
4.9
Excellent
118 reviews
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Reply from Vodafone UK - Ballymena
Hey Zara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thomas was so very helpful.
Thomas was so very helpful.
Such a polite manner.Took a lot of time to help and give me excellent advice.
Will definitely be back to this store.
Many thanks.
8 July 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Una,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were very helpful
Staff were very helpful. Unfortunately, the system was slow and it did take a long time to get everything sorted. I had to come back in for a second day!
8 July 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Tracey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ballymena
Hey Catherine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help
Great help. Sorted out all three family contracts and got us the best deal.
22 June 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Sean,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Stef and Thomas in the store were so…
Stef and Thomas in the store were so patient and helpful in setting me up with my new broadband. Saved me money and gave me much better speeds!
13 June 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Knowledge off all products available
Knowledge off all products available
Friendly and helpful staff
20 June 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Drew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great work done in store
19 June 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey David,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Received immediate attention
Received immediate attention, very thorough advice all round
9 June 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Anne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were very helpful getting my…
Staff were very helpful getting my family's phone accounts sorted.
Very knowledgeable about packages that are available and how to save money.
9 June 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Claire,
Thanks for the lovely review and the fantastic support you’ve shown for staff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas in Fairhill store was extremely…
Thomas in Fairhill store was extremely patient and so very helpful. A real credit to Vodafone.
4 June 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thomas was brilliant..my screen wss…
Thomas was brilliant..my screen wss barely legible and yet he managed to retrieve all of the contents of my phone and tranfer them to my new phone.
Im very happy snd relieved.
Thank you Thomas.
24 May 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgable staff…
Very helpful and knowledgable staff (Katy and Yasmin). Positive experience.
16 May 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Yasmin was the most helpful person I…
Yasmin was the most helpful person I have ever had, she is such an asset to Vodafone. Thank you Yasmin
8 May 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Ms Smith,
Thanks for the lovely review and fantastic support for Yasmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Ballymena
Hey Richard,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was really helpful
Thomas was really helpful. Went out off his way to help us upgrade our phones.
Very friendly.
3 May 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Arlene,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great
Great. Very helpful staff. Ciaran went beyond to find the best deal suitable for me. He is a nice and pleasant person
23 April 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Cristina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Supported by Ciaran in the Ballymena…
Supported by Ciaran in the Ballymena store who helped me sort out some contract needs with great patience and a high standard of customer care. Thanks Ciaran and I would recommend the in store experience.
23 April 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Great experience . Dave was very helpful and had a great insight into my needs. Could not recommend him enough !
14 April 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey Naylor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Was dealt with by a girl called Katy…
Was dealt with by a girl called Katy nothing was too much trouble, very professional in all things, was a real pleasure to do business with Vodafone as a result
10 April 2026
Unprompted review
Reply from Vodafone UK - Ballymena
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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