Vodafone UK - Ayr Reviews 

250
TrustScore 5 out of 5

4.8

182 High Street, KA7 1RQ Ayr, GB


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Rated 5 out of 5 stars

Rosie made the purchase in-store easy and simple! Got phone upgraded and the old one traded in easily, looking forward to it arriving tommorow!

Company replied

Rated 5 out of 5 stars

Yvette in the Ayr advisor was fantastic when we had a problem with our phone she sorted us and gave us assurance to work the phone. 5 stars. Would recommend.

Company replied

Rated 5 out of 5 stars

Yvette was fantastic at sorting out a new phone & the best deal for me, made it really easy & simple for me, even when I had to come back in to hand my old phone in & had an issue with my phone, she w... See more

Company replied

Rated 5 out of 5 stars

Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Ayr

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 182 High Street, KA7 1RQ, Ayr, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

250 reviews

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4.8

All reviews

(250)

41,574 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rosie was very helpful snd polite

18 July 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Marie,

Thanks for the lovely review and fantastic support for Rosie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rosie a great help

Rosie a great help

18 July 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Robert,

Thanks for the lovely review and fantastic support for Rosie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Contract renewal

Came in to discuss contract options following my contract ending. Simon quickly identified a better deal. Service was efficient, friendly and honest. Fantastic experience!

15 July 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Lee,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Rosie!

Rosie made the purchase in-store easy and simple! Got phone upgraded and the old one traded in easily, looking forward to it arriving tommorow!

13 July 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Daniel,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yvette in the Ayr advisor was…

Yvette in the Ayr advisor was fantastic when we had a problem with our phone she sorted us and gave us assurance to work the phone. 5 stars. Would recommend.

13 July 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Christine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Stevie was 1st class amazing service…

Stevie was 1st class amazing service thanks so much

9 July 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had issue with iPhone

Had issue with iPhone , Heather & Charlie were very good and resolved my problem thanks

6 July 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Sandra,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Our adviser Simon was fabulous

Our adviser Simon was fabulous! Thank you so much

4 July 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Kellas,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Yvette was fantastic at sorting out a…

Yvette was fantastic at sorting out a new phone & the best deal for me, made it really easy & simple for me, even when I had to come back in to hand my old phone in & had an issue with my phone, she was on the ball & fixed it straight away for me. 100% would recommend.

26 June 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew was extremely helpful and…

Andrew was extremely helpful and patient. He managed to save us money and talked us through all the various options. I would definitely recommend Vodafone Ayr and will continue to be a customer there.

13 June 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Shielah,

Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Yvette very very helpful and pleasantl

9 June 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Jesse,

Thanks for the lovely review and fantastic support for Yvette.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Andrew

Exellent service from Andrew in Ayr. Was able to get me a better deal and save me some money. Thank you very much

7 June 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Jeanette,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Andrew

Excellent services. Came and got a new phone and saw Amdrew, the manager, who listened and helped set myself up with a new phone and keep my bills the same. Thank you very much.

7 June 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Sammy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew found a better deal than what I…

Andrew found a better deal than what I was on when I enquired about home broadband. A previous person said I was on the best plan, but Andrew found one better! Very helpful, no waiting!

6 June 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What made my experience great is the…

What made my experience great is the customer service, i was served by Yvette,she was so from and helpful and rosie too, may God bless them for their kindness and patience, id totally recommend them :)

28 May 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 1 out of 5 stars

They made it so difficult for me to…

They made it so difficult for me to cancel had forgot my security questions and they just kept saying sorry cant help you. now I have a bill of £198 my contract was finished

5 February 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hi Lorraine,

I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic understanding of my needs…

Fantastic understanding of my needs straight away and personable manner

13 May 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Carol,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Andrew the manager was a great help

Came to the Ayr store as my phone was broken. Spoke to Andrew the manager who sorted me out with a new phone and transferred my content over.

Thank you very much!

13 May 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Donna,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service provided by Rosie.

Excellent service provided by Rosie.
Great advice given.

7 May 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey Iain,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service, thanks for the help to update my phone today with a great deal

5 May 2026
Unprompted review
Vodafone UK - Ayr logo

Reply from Vodafone UK - Ayr

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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