Rosie made the purchase in-store easy and simple! Got phone upgraded and the old one traded in easily, looking forward to it arriving tommorow!
Company replied
182 High Street, KA7 1RQ Ayr, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Rosie made the purchase in-store easy and simple! Got phone upgraded and the old one traded in easily, looking forward to it arriving tommorow!
Company replied
Yvette in the Ayr advisor was fantastic when we had a problem with our phone she sorted us and gave us assurance to work the phone. 5 stars. Would recommend.
Company replied
Yvette was fantastic at sorting out a new phone & the best deal for me, made it really easy & simple for me, even when I had to come back in to hand my old phone in & had an issue with my phone, she w... See more
Company replied
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... See more
Company replied
Written by the company
182 High Street, KA7 1RQ, Ayr, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Came in to discuss contract options following my contract ending. Simon quickly identified a better deal. Service was efficient, friendly and honest. Fantastic experience!

Reply from Vodafone UK - Ayr
Rosie made the purchase in-store easy and simple! Got phone upgraded and the old one traded in easily, looking forward to it arriving tommorow!

Reply from Vodafone UK - Ayr
Yvette in the Ayr advisor was fantastic when we had a problem with our phone she sorted us and gave us assurance to work the phone. 5 stars. Would recommend.

Reply from Vodafone UK - Ayr
Stevie was 1st class amazing service thanks so much

Reply from Vodafone UK - Ayr
Had issue with iPhone , Heather & Charlie were very good and resolved my problem thanks

Reply from Vodafone UK - Ayr
Our adviser Simon was fabulous! Thank you so much

Reply from Vodafone UK - Ayr
Yvette was fantastic at sorting out a new phone & the best deal for me, made it really easy & simple for me, even when I had to come back in to hand my old phone in & had an issue with my phone, she was on the ball & fixed it straight away for me. 100% would recommend.

Reply from Vodafone UK - Ayr
Andrew was extremely helpful and patient. He managed to save us money and talked us through all the various options. I would definitely recommend Vodafone Ayr and will continue to be a customer there.

Reply from Vodafone UK - Ayr
Exellent service from Andrew in Ayr. Was able to get me a better deal and save me some money. Thank you very much

Reply from Vodafone UK - Ayr
Excellent services. Came and got a new phone and saw Amdrew, the manager, who listened and helped set myself up with a new phone and keep my bills the same. Thank you very much.

Reply from Vodafone UK - Ayr
Andrew found a better deal than what I was on when I enquired about home broadband. A previous person said I was on the best plan, but Andrew found one better! Very helpful, no waiting!

Reply from Vodafone UK - Ayr
What made my experience great is the customer service, i was served by Yvette,she was so from and helpful and rosie too, may God bless them for their kindness and patience, id totally recommend them :)

Reply from Vodafone UK - Ayr
They made it so difficult for me to cancel had forgot my security questions and they just kept saying sorry cant help you. now I have a bill of £198 my contract was finished

Reply from Vodafone UK - Ayr
Fantastic understanding of my needs straight away and personable manner

Reply from Vodafone UK - Ayr
Came to the Ayr store as my phone was broken. Spoke to Andrew the manager who sorted me out with a new phone and transferred my content over.
Thank you very much!

Reply from Vodafone UK - Ayr
Excellent service provided by Rosie.
Great advice given.

Reply from Vodafone UK - Ayr
Excellent service, thanks for the help to update my phone today with a great deal

Reply from Vodafone UK - Ayr
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.