Vodafone UK - Ashton Under-Lyne Reviews 

565
TrustScore 5 out of 5

4.9

Unit 5 , The Arcade, OL6 7JD Ashton Under-Lyne, GB


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Rated 5 out of 5 stars

Richard was incredibly helpful talking me through the options for adding an additional sim and changing over from 3 to Vodafone. The changeover process was smooth and he talked me through how to use t... See more

Company replied

Rated 5 out of 5 stars

Richard was excellant. He wxplained everything in great detail which i understood, been here a few times and he has always been good.

Company replied

Rated 5 out of 5 stars

Fantastic experience from visiting Ashton today as had a problem with my device, I spoke to Rick who managed to resolve this within a few minuates. He also check my account to see if I had the best... See more

Company replied

Rated 5 out of 5 stars

Adam in store was a fantastic help in converting my Irish contract into a UK sim deal where both numbers can still operate. He also added my son’s Irish phone to the contract. A brilliant service

Company replied


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  • Unit 5 , The Arcade, OL6 7JD, Ashton Under-Lyne, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

565 reviews

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4.9

All reviews

(565)

40,836 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was fully explained so i…

Everything was fully explained so i would understand it!
Very friendly & helped with everything

16 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Leanne,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by vilen.Very helpful and sorted…

Served by viken.Very helpful and sorted my number port out in 5 mins.Well done and thank You.

16 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Anthony,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from vik in Ashton…

Excellent service from vik in Ashton store. Very good experience

16 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Faith,

Thanks for the lovely review and fantastic support for Vik.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service of rick.every thing…

Brilliant service of rick.every thing explained clearly.

15 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Steven,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from vik

15 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey David,

Thanks for the lovely review and fantastic support for Vik.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb

Superb, professional service from Rick in store today.

15 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Dj



This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Pleasant and helpful

Pleasant and helpful

14 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clear and spent time going through the…

Clear and spent time going through the best options available

13 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Cheryl,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rick was very personable and provided…

Rick was very personable and provided an exceptional customer service. Would highly recommend

12 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Joe,

Thanks for the lovely review and fantastic support for Rick.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wells looked after

9 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim only contract

James made the process very easy and explained everything in detail which has been really helpful

9 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Norbert,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Viken was amazing in the store

Viken was amazing in the store, went to collect a new watch, and saved me money on my phone contract!!

8 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Sarah,

Thanks for the lovely review and fantastic support for Viken.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Viking was extremely helpful and very…

Viking was extremely helpful and very professional

8 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Staff were helpful and looked at…

Staff were helpful and looked at different options for my needs.

6 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade of phone

Went into store today for an upgrade. Upon arrival I was greeted by a very friendly young man called Brad. He was incredibly helpful and I got the perfect deal which is exactly what I wanted. He is a credit to your company.

5 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Nicky,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Viken in Ashton store

Viken in Ashton store
Really polite person
Helpful couldn't do enough for us

5 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Dean,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good and friendly gentleman and always…

Good and friendly gentleman and always see viken in Ashton store

5 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rick was amazing great attention to…

Rick was amazing great attention to detail

5 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Linzie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Viken is Best of The Best

Viken is Best of The Best. Thank you so much

5 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Asia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was spoken to by viken who was very…

I was spoken to by viken who was very professional and polite and very helpful when helping me choose my new phone

4 July 2025
Unprompted review
Vodafone UK - Ashton Under-Lyne logo

Reply from Vodafone UK - Ashton Under-Lyne

Hey Charlotte, ​

Thanks for the lovely review and fantastic support for . ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

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