28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... See more
Company replied
2 County Square, TN23 1YA Ashford, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... See more
Company replied
Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.
Company replied
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... See more
Company replied
Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them
Company replied
Written by the company
2 County Square, TN23 1YA, Ashford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Owen was very helpful, nice gentleman, made a difference to my day

Reply from Vodafone UK - Ashford
28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vodafone and very happy with the service I had received:)

Reply from Vodafone UK - Ashford
Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.

Reply from Vodafone UK - Ashford
The sales assistant was extremely helpful and made the transfer very easy

Reply from Vodafone UK - Ashford
A first class experience this morning from the Vodafone store in Ashford - great advice and well worth a visit.
I really like the staff at Vodafone. Emma is always helpful and always polite. We have seen her a few times now.

Reply from Vodafone UK - Ashford
Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them

Reply from Vodafone UK - Ashford
Brilliant service Lee helped me very helpful polite and considerate

Reply from Vodafone UK - Ashford
Owen was very helpful with account issue. Very good service and patient.

Reply from Vodafone UK - Ashford
Emma and Owen were very friendly and helpful

Reply from Vodafone UK - Ashford

Reply from Vodafone UK - Ashford
Rob was great, helped fix my phone and and got me a great discount on my broadband. Highly recommend returning here.

Reply from Vodafone UK - Ashford
I had a great experience. Owen helped me out with my queries and was very friendly and cooperative guy. Thankyou for all the help.

Reply from Vodafone UK - Ashford
Thanks Owen,very good 10/10and Anu very good service very courteous and professional.

Reply from Vodafone UK - Ashford
Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.

Reply from Vodafone UK - Ashford
Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and rested my problem. Thankyou Lee

Reply from Vodafone UK - Ashford
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my device from a different company.
They were very polite and completed my issue. Thank you very much Vodaphone.

Reply from Vodafone UK - Ashford
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.