Vodafone UK - Altrincham Reviews 

164
TrustScore 5 out of 5

4.9

116 George Street, WA14 1RF Altrincham, GB


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Rated 5 out of 5 stars

As always at Altrincham store had a 10 out of 10 experience. I am Visually Impaired (Blind) and they always make me feel welcome and helpful. 5 star

Company replied

Rated 5 out of 5 stars

Ibz helped me out on reducing my bills and also helped me to get a new device cheaper than what i was already paying.

Company replied

Rated 5 out of 5 stars

Called in today to sort our contracts, myself husband & my son. Experienced absolutely fantastic service from Josh he was so helpful, we managed to sort everything out for us. He explained every... See more

Company replied

Rated 5 out of 5 stars

Ibz was amazing and a massive help when looking for a new phone today. He was patient , respectful and informative. He’s also a super nice guy! I couldn’t recommend him enough if you’re in the Alt... See more

Company replied


Company details


Contact info

  • 116 George Street, WA14 1RF, Altrincham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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4.9

All reviews

(164)

40,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service! Always helping me, the lady in shop is very friendly

17 July 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Ciderman,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just taken out two phone contracts with…

Just taken out two phone contracts with Sami at Vodafone Altrincham. He was very professional and friendly and did a brilliant job. Hopefully I’m going to get better coverage than my old company and save a lot of money in the process. It wonderful when you can actually go into a shop and get very useful advice. 👍

13 July 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey 33729444,
Thanks for the lovely review and fantastic support for Sami.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have just been in Vodafone Altrincham…

I have just been in Vodafone Altrincham to get my phone updated. Not being very technical I found Samuel very patient and went through all my options and made it very clear. I now have a new updated phone and combined with my broadband at a very good price. The service was excellent and I am very pleased all very stressed free.

8 July 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Lynn,

Thanks for the lovely review and fantastic support for Samuel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish, recommend to speak to ibby as he helped me through everything even the transfer which took over 5 hours.

23 June 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Viv. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and polite

Jake and Josh were very helpful and informative. Pleasant experience.

22 June 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Janet. We're happy to hear that our team members were helpful and informative! We appreciate you sharing your pleasant experience with us.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Voda upgrade s25

I upgraded to an s25 recently in the Altrincham brach of voda.
I dealt with Josh who was.polite,professional and helpful throughout the whole process.
Nothing was to difficult for him answering all my questions and keeping me updated.
Lastly in opinion Josh knows his job inside out and is a credit to the company.

20 June 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Mark. We appreciate you taking the time to share your experience. It's great to hear that you found the service to be so helpful and professional.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Glad I’ve swapped to Vodaphone

Went into the Altrincham store and was served by such a helpful advisor. I had been with EE for over 20 years and they priced a new phone and deal which was ridiculous. So I went into Vodaphone as Jake offered me a great deal to swap over and get a new iPhone pro at almost half the price of EE. He helped me swap over and took care of everything that needed to be done. Thank you Jake at Vodaphone

12 June 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Sharon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience, Ibby was superb in helping sort out my new phone and sim contract. There was a £100 off a trade in phone today that I wasn’t aware of, so I am grateful for the guidance in support doing so.

9 June 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi James. Thank you for your review for Ibby. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Service

Very quick and informative about my new phone, really helpful and a great service!

29 May 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Kate,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Josh was amazing

Josh was amazing! Very helpful, very knowledgable, made me feel very comfortable and secure in my purchase of a new iPhone 16.

29 May 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey there,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very Friendly and helpful staff

Very Friendly and helpful staff. I always come to the Altrincham store as they always go above and beyond. Marifa and Jake were very attentive and gave me a really good deal.

23 May 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Hannah,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Marifa was extremely helpful with a…

Marifa was extremely helpful with a problem. She was so polite and helped me with sim only upgrade.

24 May 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ibby was brilliant in helping me source…

Ibby was brilliant in helping me source a new phone, I was having problems with the Vodafone to complete my trade in but the store was able to solve this and I could walk away with my new phone

11 May 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake and josh were very helpful and…

Jake and josh were very helpful and knowledgeable. Highly recommend and we will definitely be coming back.

9 May 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Doreen ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jake and Josh —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly staff :)

Very friendly staff :)

23 April 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Tilly,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cory and marifa were brilliant

Cory and marifa were brilliant

5 April 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Harrison,

We really appreciate your wonderful review and the amazing support for Cory and Marifa.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a fabulous experience

What a fabulous experience. Marifa provided us with a 5 star experience and was an angel with our 3 year old. She was open and honest and made the entire experience wonderful.

Thank you so much! 😊

5 April 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hi Becky,

We really appreciate your wonderful review and the amazing support for Marifa.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 4 out of 5 stars

Lovely staff and enjoyable shopping…

Lovely staff and enjoyable shopping experience . Chatty and helpful

4 April 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Paul,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Incredible service for Josh and the…

Incredible service for Josh and the team. May the force be with you all!

31 March 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Obi,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great products and guys in shop were…

Great products and guys in shop were great, Josh and Marifa

28 March 2025
Unprompted review
Vodafone UK - Altrincham logo

Reply from Vodafone UK - Altrincham

Hey Richard,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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