I like your products based on quality but I dislike your packaging, it's terrible, the packers simply throw the products in a box usually bigger than what is required...I have ordered Krill Oil in the... See more
Company replied
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The company made a mistake but were quick to rectify it. It then involved more effort from me than I expected to return the incorrectly sent items then await the refund of the postage. A bit of a fa... See more
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Easy to order, delivery when expected, items as ordered. Only issue is with packaging: two very small boxes containing liquid filled glass bottles, sent in a rather large box with no protective inne... See more
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Vitamin D3 plus K2 are excellent, the capsules contain the suitable dose for me and you need only one a day. Very easy to take daily. The supplements are certified which is reassuring in a huge market... See more
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Company details
- Vitamin and Supplements Store
- Fitness and Nutrition Service
- Health and Beauty Shop
- Herbal Medicine Store
- Pharmacy
About VitaminExpress
Written by the company
Your Trusted Nutritional Partner
At Vitamin Express, we believe that better health starts with informed choices. For over 20 years, we've helped customers across Europe find premium vitamins, minerals and nutritional supplements they can trust. Our carefully curated portfolio combines high-quality products with science-backed expertise, making it easier to choose the right nutritional support for every stage of life.
We're more than an online supplement store. Our team is dedicated to helping you make informed health decisions through trusted advice, educational content and exceptional customer support. Whether you're looking to support your energy, immunity, gut health, longevity or everyday wellbeing, we're here to support your journey.
From carefully selected products and fast delivery to our 100-day money-back guarantee, every part of the Vitamin Express experience is designed to give you confidence in every purchase.
Why Customers Choose Vitamin Express
Expert Choice
We carefully curate premium vitamins, minerals and nutritional supplements that meet our high standards for quality, transparency and effectiveness.
Expert Advice
Our team combines science-backed knowledge with trusted educational content and dedicated customer support to help you make informed health decisions.
Express Experience
From seamless shopping and fast delivery to our 100-day money-back guarantee, we strive to provide an experience our customers can rely on every time they shop with us.
Unser Versand
Gratis Versand & Rückversand & kurze Versandzeit
Profitieren Sie von unserem kostenlosen Versand sowie dem Rückversand, damit Sie kein Risiko eingehen.
Zudem beträgt die Lieferzeit lediglich 1-2 Werktage.
Contact info
4.1
Great
11K reviews
Asks customers to review
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Excellent service arrived on time would…
Excellent service arrived on time would buy from this company again
21 July 2025
May use AI-assist with repliesRead more
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i like your products an service also
yes , you are doing excellent work and your products are also useful but i have a request to you that please always handover the courier on that person who ordered and always give him updates . otherwise all good
25 July 2025
Reply from VitaminExpress
Dear Customer,
Thank you for your review.
We are delighted that you are satisfied with our products and service.
We also greatly appreciate your suggestion regarding the delivery process. We have taken note of your request that the courier deliver the package directly to the person who placed the order and that you be informed of the delivery status in a timely manner.
We will forward this to our logistics partners and work on further optimising the delivery process.
If there is anything else we can do for you, please contact our customer service team.
Kind regards
Tanja
Vitamin Express
Customer Service
Impressed to find a company in the UK…
Impressed to find a company in the UK that stock high quality ingredients in their product.
23 July 2025
very good👍👍
16 July 2025
Satisfied customer!
I've been ordering here for years now and so far no complaints! Products are arriving without issues. So giving them a 5*****!
5 July 2025
Unprompted review
Reply from VitaminExpress
Dear Customer,
Thank you for your review.
I am sorry to hear that your package has not arrived.
Please contact our customer service team to resolve the issue.
Kind regards,
Tanja
Vitamin Express
Customer Service
Very good service but packaging could…
Very good service but packaging could be better tailored to size of purchase. Tub in a large box about 5x too big, with no padding so rattling around.
19 July 2025
Reply from VitaminExpress
Dear Customer,
Thank you for your review.
We are delighted that you were satisfied with our service. We appreciate your feedback regarding the packaging – you are absolutely right. Packaging that is better suited to the size of the product with appropriate padding would protect the item better and reduce unnecessary waste.
We will pass this on to our logistics team so that future shipments can be improved. Thank you again for bringing this to our attention!
If there is anything else we can do for you, please contact our customer service team.
Kind regards,
Tanja
Vitamin Express
Customer Service
Great thanks
7 July 2025
Excellent Customer Care
I had a few queries which were responded to promptly and professionally. When I faced a cancellation issue, the team generously offered me a refund without hesitation. I'm truly impressed by their thoughtful and efficient service. Thank you!
6 July 2025
Chlorella
At this time I am able to comment only about the delivery, which was on time, I have had very little time to give the product a suitable trial period.
4 July 2025
They left the packet in the middle of…
They left the packet in the middle of my drive. Why can't the deliver it to the door or in the pitch, somewhere safe.
8 July 2025
Reply from VitaminExpress
Dear Customer,
Thank you for your review.
We deeply regret the manner in which your package was delivered.
This is not the standard we expect from our delivery partners. We will report this incident to the courier service to ensure that this does not happen again. If you have any problems with the condition of your order, please contact our customer service team – we will be happy to help.
Kind regards
Tanja
Vitamin Express
Customer Service
Quick and simple
5 July 2025
I bought "Probio 14" Vitality…
I bought "Probio 14" Vitality nutritionals. Very good product. I feel very good taking it daily. Thank you.
26 June 2025
Used to be impressed but my new…
Used to be impressed but my new subscription order was badly packed, one tub rolling around and otherwise empty box, box partially crushed and the seal on the tub of vitamin powder was broken. No response from the company yet.
18 June 2025
Reply from VitaminExpress
Gentile cliente,
grazie per la tua recensione.
Siamo molto dispiaciuti per la sua recente esperienza.
Questo non corrisponde affatto ai nostri standard. Imballaggi danneggiati e sigilli rotti sono inaccettabili e comprendiamo quanto questo possa essere deludente, soprattutto per un cliente abituale. Il nostro team di assistenza avrebbe dovuto reagire immediatamente e ci scusiamo sinceramente se ciò non è ancora avvenuto.
La preghiamo di contattare nuovamente il nostro servizio clienti via e-mail (info@vitaminexpress.org) in modo da poter esaminare immediatamente il caso e trovare una soluzione adeguata. La sua soddisfazione è molto importante per noi e la ringraziamo per la possibilità di correggere l'errore.
Cordiali saluti
Tanja
Vitamin Express
Servizio clienti
a very disappointing experience with customer support
I placed an order over the weekend but changed my mind shortly afterward. I immediately sent an email to cancel the order, but no one contacted me. I then called customer service, gave my order number, and was assured that the order was canceled and the money would be refunded. However, I never received any email confirmation of the cancellation.
The next day in the afternoon, I received an email saying that my order could not be canceled because it had already been shipped. This was frustrating, as I was told on the phone that the order hadn’t even been prepared for shipping at the time of my call. After receiving that email, I called customer service again and was once again assured that the order had been canceled. I asked for a confirmation by email, but again I never received one.
I then sent another email to customer service and was told that the order had already been shipped, but they could accept a return as an exception – I would just need to cover the return shipping costs myself.
I am very dissatisfied with the service I received. It took until the middle of the second business day to get a reply to my first email. Additionally, I was told I could cancel the order myself via my account, but I was unable to find where to do that. I asked for a link or instructions on how to manage subscriptions properly in the future, but never received any response.
Overall, a very disappointing experience with customer support.
8 June 2025
I did not yet received my order more…
I did not yet received my order more than a week now and no update about it.
4 June 2025
Reply from VitaminExpress
Hi!
Thank you for your review. We're sorry to hear that your delivery may have been delayed. According to our records, the package is ready for pickup, and a notification should have been sent to your email.
Please contact our customer service so we can provide you with the exact pickup details:
Email: asiakaspalvelu@vitaminexpress.fi
Phone: 020 787 1610 (Mon–Fri 9:00–17:30)
We’ll be happy to assist you and ensure you receive your order as soon as possible.
Best regards
Kristian
VitaminExpress Finland
Reply from VitaminExpress
Dear customer,
Thank you for your review.
I am sorry to hear that the delivery took longer than usual.
We always try to ship orders as quickly as possible.
However, due to increased order volume or weather conditions, it can sometimes take a few days longer.
If there is anything else we can do for you, please contact our customer service team.
Kind regards
Tanja
Vitamin Express
Customer Service
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