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Vitality Medical Reviews 

50,075
•
TrustScore 4.5 out of 5

4.4

Medical Supply Store
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Review summary

Created with AI, based on recent reviews

Considering 7,377 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is very easy to navigate, making it simple to find, select, and order specialized medical supplies. Shoppers also appreciate the affordable pricing structures and exceptionally fast delivery times for essential products. However, some customers also noted frustration when discovering after completing their purchase that certain items required a prescription without prior notice. A few reviewers experienced unexpected shipping delays, backorders, or difficulties with receiving order confirmations and tracking updates. Others mentioned complications involving additional shipping fees charged across multiple items or confusing product sizing options.

What people talk about most

Order

Users describe positive interactions with order, highlighting smooth experiences and fast delivery times.... See more

Product

Reviewers mention positive feedback about product quality, noting items are affordable, as described, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting incredibly fast shipping... See more

Price

Reviewers highlight positive aspects of price, frequently praising the affordable and competitive rates... See more

User experience

People report positive experiences with user experience, noting that the website and app are easy to navigate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like that you can go to your previous orders to get the right description on something. The only problem I run into when ordering is that it is getting harder to find McKesson items

Rated 4 out of 5 stars

Difficulty placing order. Jumping around on the product I wanted. Difficult in determine what was in each package. Finally went for most expensive. Hope it works.

Rated 5 out of 5 stars

Good search engine, good selection. You could improve lexing in the search engine (i.e., cross referencing common misspellings to produce accurate results >> e.g. cude would find Coude). Also, adding... See more

Rated 5 out of 5 stars

Everything I ordered came in very fast, in perfect working condition. I'm a Phlebotomist and I only ordered one box of 23 g straight needles already attached to a holder and a box of lavender EDTA vac... See more

Company replied

Company details

  1. Medical Supply Store
  2. Medical Equipment Supplier

Written by the company

The leader in quality medical supplies, home medical equipment and health care products. Make Vitality Medical your first choice for purchasing discount medical supplies for you and loved ones. Fast shipping and low prices.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

50K reviews

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4.4

All reviews

(50,075)

6,953 reviews in the last 12 months

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Rated 1 out of 5 stars

The purchase cost on your website…

The purchase cost on your website indicated that the total cost of the bike ordered was $426.00. Additionally, I spoke to a representative and confirmed the price of the bike along with the additionally recumbent seat. To be told after only receiving the additional seat that the cost of the bike, which is not in stock is over a $1,000. VERY DISAPPOINTING!!

18 August 2026

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