Vitality Extracts Essential Oils Reviews 

244
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers were unhappy with their experience overall. Many people were dissatisfied with customer service, describing it as nonexistent, unhelpful, or rude, often receiving no response to inquiries. Customers frequently encountered problems with orders, such as delayed shipments, incorrect items, or products arriving damaged. Several users also reported products smelling toxic, not providing advertised relief, or causing adverse reactions like skin irritation. However, some customers also noted that certain balms and oils were effective for pain relief, including sciatica, knee arthritis, and nerve pain. A few other people also felt that products like Skin Envy improved their skin, reducing wrinkles and brown spots. Additionally, some reviewers were happy with product prices and reported positive experiences with customer service resolving issues like damaged deliveries.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many expressing satisfaction with balms... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the effectiveness of products for... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers expressing dissatisfaction over... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some expressing frustration over quality... See more

Customer service

Consumers find customer service to be a negative experience, with many describing it as horrible or... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Customer service is nonexistent!! I received an oil with a broken dropper. I simply requested (several times) a new dropper be sent and still haven't gotten a response. Would not do business with Vita... See more

Rated 1 out of 5 stars

I’d like to know where Vitality Extracts Essential Oils got my photo yes my photo every family & friend will & would recognize this photo. These are private & was sent to my neurologist & orthopedist... See more

Rated 1 out of 5 stars

Ordered their Frankincense Essential Oil Balm. I’ve used Frankincense products for years. This immediately smelled off. Like petroleum. I’m not going to try to return. Nor will I continue the use. It... See more

Rated 1 out of 5 stars

Promises made about Vitality Extracts for their Helichrysum Oil Balm were not true for me. I saw no improvement from using this product. Then the worst part is that they have a 7 day return policy an... See more


Company details

  1. Vitamin and Supplements Store
  2. Aromatherapy Supply Store
  3. Fitness and Nutrition Service
  4. Health and Beauty Shop

Information provided by various external sources

Pure Essential Oils For Healthy Living


Contact info

2.7

Poor

TrustScore 2.5 out of 5

244 reviews

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1-star

No history of asking for reviews

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2.7

All reviews

(244)

46 reviews in the last 12 months

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Rated 5 out of 5 stars

I love the oils from vitality extracts

I love the oils from vitality extracts, my favorite oil is the lavender oil. It smells so good and really does help to ease anxiety.
At nighttime, it helps all of us to get a good night's sleep. I highly recommend this company it has a great quality oils.
For a great price.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Happy with Vitality products…

I have been using a variety of Vitality products for just over a year. I have never had any issues with any of them. While I do think some may perform better than others, I have found this to be true with any brand. I love the balms. I use Skin Envy every day, morning and evening. I'm 71 and had 2 compliments on my skin in the past week so they must be helping. My deliveries have always been timely and accurate. Since I have never had to deal with customer service, I cannot judge that.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

I use the frankincense & helichrysum…

I use the frankincense & helichrysum oil for sciatica pain and it works within 3 minutes. The smell isn't great, but most real oils like these aren't. My last order took longer, 10 days but it was the holidays so could be the mail. I've never had to deal with customer service, but that's a plus in my book. I also use it for nerve pain from a knee replacement and it really helps. Been using about 6 or so months now and happy with it.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM! Don't believe their reviews.

I ordered 9 oils from them. NONE of them worked as claimed! They will not give refunds, as advertised, just Credit. I don't want credit for something else that won't work, and the Energy roll on stinks. I like the feel of the Skin Envy but it doesn't work as advertised. I feel completely scammed out of $143 !! I wished I had read reviews on a site other than Vitality's. of course theirs all had 5 star reviews. DO NOT ORDER FROM THIS COMPANY.

23 December 2025
Unprompted review
Rated 3 out of 5 stars

I made the purchase

I made the purchase, and boy did the oils work! I liked what they did for my bruising, and pain. I have arthritis and a lot of pain in my back. I started using them, and they really worked great. I was paying a great deal of money for their product, and was willing, but it was getting a bit too expensive, so I decided to see, who else sells the oils. I found two of the products in 4oz bottles for as little as $12. I did have to purchase a bottle of another oil to mix with them. Very easy to mix, and so much less expensive. I was afraid they would not work very well, so I gave them a chance. I can not tell any difference!

28 December 2025
Unprompted review
Rated 1 out of 5 stars

I saw advertisement for 88% off and was…

I saw advertisement for 88% off and was thinking Wow great deal! Then when I got to the cart.... saw original price for 30ml bottle 159.00 slashed out now only 19.99. WHAT! I've ordered from you before and 30ml bottle use to be $40 (something like that) and now $150! Lol Whatever you guys! Upcharging.... than make it look like a deal! NOT!

14 December 2025
Unprompted review
Rated 5 out of 5 stars

I have bone-one-bone issues with both…

I have bone-one-bone issues with both knees. The frankense and the aches and pains blend help with break through pain. Sometimes I don't even use the Voltaren cream.

It works for me. . . But I'm eventually going to require knee replacement surgery no matter what I do.

2 November 2025
Unprompted review
Rated 1 out of 5 stars

I have not had relief of various issues…

I have not had relief of various issues by using Vitalty Extracts. They smell fine but after using them for several months, nothing has improved. I find it strange that there are no negative comments about any products on their website. That shows dishonesty to me. I can’t be the only one who doesn’t love the products. Most of the reviews on their site say, “I love these oils.” I won’t continue purchasing.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

I love their stuff

I love their stuff, I have used it for about a year and love everything about it. I am not sure why people are giving bad reviews unless its competitors are afraid they are being out done by an excellent products. The frankincense relieves my knee pain almost immediately .
This is a good company and their products are excellent

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered their Frankincense Essential…

Ordered their Frankincense Essential Oil Balm. I’ve used Frankincense products for years. This immediately smelled off. Like petroleum. I’m not going to try to return. Nor will I continue the use. It doesn’t smell anything like the listed ingredients. It smells toxic.

10 November 2025
Unprompted review
Rated 1 out of 5 stars

Do not expect a refund from them

Do not expect a refund from them. They will only give store credit, even if the products don't work. Not a reputable company. I learned the hard way. I found this out yesterday

5 November 2025
Unprompted review
Rated 4 out of 5 stars

I have had no problem with vitality…

I have had no problem with vitality oils. The shipping was fast, the coupon worked. I got the skin envy balm and I love it. My face is soft and a couple on brown spots are gone. I also got the helichrysm and frankinsense. Eh. Don’t hate them but I’m not sure what they are good for. Also got a small roll on of aches and pains. Didn’t notice any improvement. Will buy the skin envy again but not the others.

24 October 2025
Unprompted review
Rated 3 out of 5 stars

My first time using essential oils

My first time using essential oils. So far I haven’t experienced any adverse reactions to Vitality products. I am still testing them out. That being said my step mother is extremely pleased with the Frankenscense balm helping reduce sciatica in her lower back. As a result, she’s finally able to get a good nights sleep. I wish the company would tone down the ads on Facebook.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Haven't received my order

I placed an order for a balm on 10/3. Never received it. (It is now 10/28). I chatted with someone on their site, and they said it must have gotten lost and that they'd send it again. It would take another 7-10 days to receive!!! No overnight shipping to make up for the delayed order, no coupon, nothing. Their customer service is HORRIBLE!

27 October 2025
Unprompted review
Rated 1 out of 5 stars

I had to go to urgent care because my…

I had to go to urgent care because my whole right side broke out with awful red itchy rash. I wish I had read the reviews first . I got a steroid shot to help calm the reaction spent about 150.00 seeing doc and dermatologist. Awful awful awful t
I DID get refunded after I demanded it....this stuff is awful

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Misleading information

I’d like to know where Vitality Extracts Essential Oils got my photo yes my photo every family & friend will & would recognize this photo. These are private & was sent to my neurologist & orthopedist surgeon. I did not give permission for anyone other my doctors to see this picture. I demand an explanation.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience with the company and products

I have been using their oils for over a year. I love the Skin Envy. I add it to my tallow cream and my skin is great. I add frankincense and helichrysum to magnesium lotion which helps my joints. I've used more expensive brands but am very happy with these products and their prices. Shipping is pretty quick and when I received a damaged product, I sent an email and received a replacement. My only annoyance with them is the constant texts about sales and deals. I like a good buy as much as the next person but too many texts.

12 October 2025
Unprompted review

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