I had an issue with the final result of my birthday invitations, so i contacted Vistaprint to see if anything could be done to fix it. They responded immediately and offered to correct the issue and s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I had an issue with the final result of my birthday invitations, so i contacted Vistaprint to see if anything could be done to fix it. They responded immediately and offered to correct the issue and s... See more
Company replied
Product did not arrive on time even though the Express order option was taken. They deliver with FedEx who also has terrible service and delivery options in Sweden. Buy somewhere else instead.. U... See more
Company replied
I have been a customer of VistaPrint for many years. While I feel the service was even better at the beginning, they still offer top-quality products. I mostly purchase calendars, but I have also enjo... See more
Hi Vista print, we choose standard delivery , I can just say how disapointet we are we have still not got this 2 shirts ! Hasn´t moved from Ljungy 80km från us in many days is it lost? Fedex sucks... See more
Company replied
VistaPrint är marknadsföringspartner till miljontals småföretagare världen över, och hjälper dem att uppfylla sina drömmar. I mer än 20 år har vi hjälpt småföretag att ge ett trovärdigt intryck med kvalitetsmarknadsföring som bland annat innefattar reklamprodukter, vykort, visitkort, skyltning, tillbehör, hemsidor och digital marknadsföring. Med VistaPrint kan småföretag skapa och anpassa sin marknadsföring med våra användarvänliga digitala verktyg och designmallar eller i realtid få hjälp med grafiktjänster av riktiga experter.
Written by the company

United States
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had an issue with the final result of my birthday invitations, so i contacted Vistaprint to see if anything could be done to fix it. They responded immediately and offered to correct the issue and send me a new batch, free of charge! This is by far the best experience i've ever had with costumer service!

Reply from VistaPrint SE
I had a problem with the end result of my order (buisnesscards) but I couldn’t be more satisfied - they helped me correct it and delivered new cards free of charge, that’s what I call service! 🙌👌✌️
User friendly website, good quality of product and fast delivery!
Product did not arrive on time even though the Express order option was taken. They deliver with FedEx who also has terrible service and delivery options in Sweden.
Buy somewhere else instead..
Update:
VistaPrint replied and provided a satisfactory solution. Therefore I changed from one star to three.

Reply from VistaPrint SE
I have been a customer of VistaPrint for many years. While I feel the service was even better at the beginning, they still offer top-quality products. I mostly purchase calendars, but I have also enjoyed using their website to create various other items. I am happy to recommend them and will definitely continue ordering in the future as there is really nothing quite like them despite the competition. In terms of value for money, they remain the best option I have found, including the Swedish branch.
The print menu quality is good as always but the delivery with UPS is not good enough. We have to pick our big package up at an access point. It was not delivered to our adress. It was misunderstanding so we waited for a package a whole day.
Beställningsnr:
VP_DHSTVD5R
Beställningsdatum:
21 november 2025

Reply from VistaPrint SE
Hi Vista print, we choose standard delivery , I can just say how disapointet we are we have still not got this 2 shirts !
Hasn´t moved from Ljungy 80km från us in many days is it lost? Fedex sucks in Sweden UPS is a winner, we have never got problems with you totger with UPS

Reply from VistaPrint SE
Excellent customer service
Good products with good prices makes Vistaprint the go-to company for printing.
The drawing of the microphone on the front of the shirt was to grey. I would have prefered it blacker.

Reply from VistaPrint SE
I still haven't received the products ... so it is a bit wrong timing to ask how you did!!!

Reply from VistaPrint SE
Quick delivery in okay quality.
The postcards are fine but I expected sharper printing and clearer printed text.
As for my big A3 cardboard signs, one of them was badly cut and an edge was left ugly.

Reply from VistaPrint SE
Good print, big print was great, but bit messy with online editer, but still good, order with smaller print was better last time this time got smaller then expected,but still good quality would 100% recommend and come back with later projects and price is still good for big orders.
Awful service!
Paid for express delivery, which should have been delivered on the 14th, called on the 15th and they stated it was in production. Left us with an event with no information. I will never use this company again!!!!

Reply from VistaPrint SE
Beautiful product to help me promote my business. The website is so easy to use for designs. Fast shipping and great communication. I've ordered with VistaPrint before, and I will again in the future!
If you are planning a fair, never rely on VistaPrint’s delivery times. They promised to deliver my materials in Stockholm within 8 days, but they arrived incomplete, leaving an empty spot at my stand. I do not recommend them.
13/10 update
Unfortunately, VistaPrint’s customer service did not reply to my email within the promised 24 hours, and the online chat feels like talking to an AI bot that just copies and pastes standard answers. I tried to explain that my two roll-up orders were connected and needed to be used together, but they didn’t care and only offered a refund for the missing part. In the end, using VistaPrint cost me a lot, and I’m very disappointed.

Reply from VistaPrint SE
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.