VistaPrint DK Reviews 

3,583
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The best you can choose to give life to your artworks! Good quality, fast delivery and professionality.

Company replied

Rated 3 out of 5 stars

Ordered some “thank you” cards after our wedding. 10 of the ordered envelopes arrived with smudging/streaking, which I now have to consider which guests should receive. The also messed up the o... See more

Company replied

Rated 5 out of 5 stars

I was really pleased with Vista’s amazing customer service, and they also supported me with my labels. There was a mistake at one point, which was actually on my end, but they still compensated me.... See more

Company replied

Rated 5 out of 5 stars

It was easy to design and order the business card from vista print. it was fast delivery even though I have chosen the standard one. i received the cards in two days despite I selected 7 day... See more

Company replied

Company details

  1. Prints and Signs Store

Written by the company

VistaPrint er en markedsføringspartner til millioner af små virksomhedsejere i hele verden, der hjælper hinanden med at lave markedsføring af høj kvalitet. I mere end 20 år har vi hjulpet små virksomheder med at se og føle sig troværdige gennem markedsføring af høj kvalitet, herunder reklameartikler, postkort, visitkort, skiltning, tøj, hjemmesider og digital markedsføring. Med VistaPrint kan små virksomheder skabe og tilpasse deres markedsføringsmateriale med vores brugervenlige digitale værktøjer og designskabeloner eller ved at få grafisk designsupport i realtid fra eksperter.

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,583)

576 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality

Good quality and fast and reliable delivery

11 April 2016
Unprompted review
VistaPrint DK logo

Reply from VistaPrint DK

Dear Niels

Thank you very much for the nice review - we appreciate it.

We're glad you received your order without delay and were happy with the quality.

Kind regards

Vistaprint Customer Care

Rated 5 out of 5 stars

GODT TILFREDS,PRODUKTERNE ER MEGET FINE

HØJ STANDARD

20 January 2016
Unprompted review
VistaPrint DK logo

Reply from VistaPrint DK

Kære Niels Christian

Tak for din anmeldelse her på Trustpilot.

Vi er glade for, at du er godt tilfreds med dine produkter. Vi håber at se dig igen som kunde.

Venlig hilsen

Vistaprint Kundeservice

Rated 1 out of 5 stars

HOLD JER VÆK FRA VISTAPRINT!

Extremely disappointed with the quality of the photo book I ordered. Cheap paper, horrible cover, cheap looking spiral. Realy horrid!!

Not only that, after spending a long time designing the book, you get surprised with horrendous fees! 60 danish crowns for the cheapest (!!!) and it takes several days to arrive!

It is the last time I will shop with them. HOLD JER VÆK FRA VISTAPRINT!

6 December 2015
Unprompted review
VistaPrint DK logo

Reply from VistaPrint DK

Dear Poli

Thank you for your review here on Trustpilot.

We're sorry to hear that you won't be shopping with us in the future. It's very regrettable that you aren't satisfied with the photo flip book you received. We always recommend our customers to contact our customer service if they have any complaints, so we can find a good solution together. Our line is open from 8 am till 7 pm all working days on phone number 70 14 27 17.

You can also send us an email to kundeservice@vistaprint.dk. If you type in "Trustpilot" in the subject line, we'll look into your case at the earliest opportunity.

Kind regards

Vistaprint Customer Service

Rated 5 out of 5 stars

thumbs up :-)

fast. i mean FAST delivery

27 September 2015
Unprompted review
VistaPrint DK logo

Reply from VistaPrint DK

Dear Erik

Thank you for your review on Trustpilot.

We are so happy that we could delivery to you very fast. We hope to see you shopping with us again.

Kind Regards
Vistaprint Customerservice

Rated 5 out of 5 stars

Good, cheap and efficient

Very good, simple and efficient service, that suited my needs on a very good price and very fast delivery.

11 September 2015
Unprompted review
VistaPrint DK logo

Reply from VistaPrint DK

Dear Joao

Thank you for your review on Trustpilot.

We are very pleased, that we could offer you good quality, which is cheap and arrives to you fast. We appreciate your feedback.

Kind Regards
Vistaprint Customerservice

Rated 3 out of 5 stars

Great quality print, fast delivery, horrible spam afterwards

As mentioned the print was as expected and delivery time slightly faster than expected.

2 problems with this site though. A few things have gotten lost in translation on their website (at least for danish locale), and this just feels half finished and tacked together with sticky tape.
My biggest problem with my transaction with these guys is the intensely annoying spam that you recieve afterwards. Every single day, at least 1 or 2 new messages comes through with "oh the greatest offer ever!!! ...just for you!!". It gets really annoying after the first one.
Attempting to cancel the subscription to this newsletter that somehow you sign up for when purchasing, is not really as easy as it should be. There is a "Cancel subscription" button, but it leads you into some horridly flawed half english half danish part of the website which asks something along the lines of: "If you wish to only recieve great offers and deals from vistaprint in the future press Afmeld (danish for cancel)".

TL;DR, Great quality print, fast delivery (i might've gotten lucky on that). However, you get a little more than you pay for, as your inbox will be chuck full of spam mails from vistaprint after purchasing anything-

30 January 2013
Unprompted review
Rated 1 out of 5 stars

Nothing delivered - Poor customer service

I have ordered several items.
A week after promissed deliverydate nothing was delivered. After several phonecalls, still no delivery.
At last they agreed to return all my money, but they did not - having kept a large fee for handling and shipping.

Worst experience ever - i feel i got robbed.

30 November 2011
Unprompted review
Rated 1 out of 5 stars

Bull.... !

When ordering business cards for my new company, we were 2 men designing and reading and controlling the text and layout, but when the order is paid, i can see on my account, that the backside of the card is changed by vistaprint, so instead of telling about the services i can offer my clients, as a landscaper, i now have a print used by dentist´s for apointments????? Now ill´have to tell 1000 customers abuot vistaprint and their stupid ways. I of course contacted "customer service", that garanties answer within 48 hours.... After 120 hours i have heard nothing. Really looking forward to bying other cards from ANOTHER company. Ill gladly pay extra...

28 September 2011
Unprompted review
Rated 1 out of 5 stars

Vistaprint stjæler fra mig!!!!!

Vistaprint har stjålet penge fra min konto og nægter at lukke mine kundeforhold. De skriver at de har gjort det men hver gang jeg tjekker kan jeg stadig logge ind. PAS PÅ - DET ER ET SVINDELFIRMA

Vistaprint has stolen money from my account and refuse to clode my account. They tell me that they have closed my account but everytime i check I see that they are all lies- Watch out - It is fraud. They steal and lie!!!!

1 November 2009
Unprompted review
Rated 1 out of 5 stars

opfølge på indlæg fra den 20

De har skrevet og bedt om oplysninger, har tilsendt - som I ser den 20 juni, nu kommer dette svar. at de ikke kan modtage vedhæftede filer ?????
er de fyldt med l...? tror ikke vi nogen siden modtager det der er bestilt - SVINDEL -
se selv..
-------------
Dear Svend Jensen:

Thanks for contacting Vistaprint, where it’s easy to make an impression for less.

We regret any inconvenience caused.

Please note that we are unable to view attachements through email.

Please provide the requested information in order for us to locate the funds and have the order settled.

- Shopper’s bank account and account holder name
- Bibit’s bank account where funds where transferred
- Beneficiary name
- Amount transferred
- Date of transfer
- Reference used

If you have any additional questions or concerns, please feel free to contact us.

Thank you for choosing Vistaprint!

Sincerely,

Yvonne Gayle
Vistaprint Customer Service

20 July 2009
Unprompted review
Rated 1 out of 5 stars

Hjemmeside.

En ven har lavet en hjemmeside på prøve i 30 dage -Han havde desværre ikke sit kort på sig. Så jeg trak den krone det kostede på mit kort. og Vista print har siden trukken siden på min konto . Og jeg har gentagne gange prøvet at maile for at få det stoppet. Og også prøvet at få dem til at trække på brugerens konto. Jej vil ikke betale for noget som andre har. Og der blev given besked på at det kun var en måned. Hvad gør man - får lavet en ny konto og spærret sin nuværende konto - Eller hvad og hvor kan man få hjælp. Dette har nu ståen på de sidste 3 måneder.


Har endelig kommen igennem til Vistaprint, Men er ikke bleven meget klogere. Nu har de trukken 35,70 kr. på min konte igennem 5 måneder. Og det kan ikke stoppes - kun ved at jeg får spærret min konto og lavet en ny. Men så har man jo problemerne med alt det som kører fast derfra. så som husleje og lignende.
Jeg fik i dag en mail fra Vistaprint. Men blev ikke meget klogere på Deres politik.

Original Message:
Date Sent: 06/08/2009 05:12



You are charcing me 35.70 danish kr. every month. for a homepage - and im dont have one. Why. Ole Jakobsen.







--------------------------------------------------------------------------------


Dear ole jakobsen :
Thank you for contacting VistaPrint, the Easy Design and Print Solution.

We have received your inquiry regarding charges on your credit card. We apologize for any inconvenience you may have experienced.

In order to protect you and your privacy, we advise that you report the fraudulent charge to your bank and the Police. They will start an investigation and request the necessary information from us in writing

Again, we apologize for any inconvenience you may have experienced. If you have any additional questions, please do not hesitate to contact us.

Thank you for choosing VistaPrint, the online solution for Best Printing, Best Price.
Sincerely,

Mario MillerDesign, Sales & ServiceOriginal Message:Date Sent: 06/08/2009 05:12

27 April 2009
Unprompted review
Show reviews in all languages. (3,583 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look