The work with the available design tools was great. Fast delivery with a transparent tracking service, good quality. Products look really nice (business cards, flyer, sticker). After a mistake (must... See more
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I have ordered 9 times now from Vistaprint(Flyers, Business cards and Gift Certificates. I design on the site, with my limited non designer abilities. I have been very happy with the service and the r... See more
Company replied
This company is to be highly praised for not only the products that they put out but additionally for the high level of customer service they offer on many different levels. From the graphic services... See more
Company replied
The vast array of products is amazing and your turnaround time/shipping is fantastic! I still have not found the English translator feature (for us English speakers living in Germany; when I select En... See more
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Company details
- Prints and Signs Store
- Digital Printing Service
- Graphic Designer
- Printing Equipment Supplier
- Promotional Item Store
- Web designer
Written by the company
VistaPrint, ein Cimpress-Unternehmen, bietet Ihnen die Technologie und die Expertise zum einfachen Gestalten moderner personalisierter Marketingmaterialien. Ohne Design-oder Druckkenntnisse gelingt Ihnen der Aufbau eines so souveränen wie stilsicheren Markenauftritts ganz leicht –dank unserer vielseitigen Produktwelt und mithilfe unserer Design-und Kundenserviceteams. Von Visitenkarten für alle zu Designexpertise für alle Visitenkarten. Unsere Visitenkarte. Denn ja, wir haben einige Milliarden davon gedruckt, seit Robert Keane VistaPrint 1995 gegründet und die damals wie heute revolutionäre, eigens entwickelte Online-Lösung vorgestellt hat. Doch heute steht VistaPrint für sehr viel mehr: Eine aufregende Produktwelt aus personalisierbaren Druckerzeugnissen und Geschenken; Persönliche Echtzeitberatung durch Designprofis –exakt in dem Maß, wie Sie sie brauchen; Eine unkomplizierte Designlösung für all diejenigen, die bereits genau wissen, was sie wollen. Wir sind Ihr Ansprechpartner rund um Marketing und Design Dieses VistaPrint-typische Zusammenspiel aus Technologie-und Designexpertise macht es Ihnen leicht, Ihre Idee eines konsequenten Markenauftritts schnell, professionell und dabei dennoch preiswert umzusetzen. So kann Ihr Unternehmen –ob offline, online oder mobil –branchenunabhängig zu einer starken Marke werden, die sich vom Wettbewerb absetzt und zukunftsfähig zeigt. Mit VistaPrint als Ihrem Designexperten und Marketingpartner erhalten Sie hochwertige, moderne, intelligente Druckerzeugnisse, personalisierte Präsente und mehr und können sich dabei doch vollständig auf Ihr Business konzentrieren.
Contact info
Salzufer 6, 10587, Berlin, Germany
- 030 887 892 57
- kundenservice@vistaprint.com
- www.vistaprint.de
4.6
Excellent
16K reviews
Asks customers to review
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super Service!
20 March 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Delivery is pretty fast
Delivery is pretty fast, and the quality is good, It is a little pricy but can be okay if you buy more.
The people who answer your question through email should answer the question not just pass by and answer just the question they want to.
14 March 2024
Reply from VistaPrint DE
We appreciate you sharing your feedback on our products and service. Your concerns are valid and will be shared with the relevant team for further review.
Always good quality
Always good quality, highly dependable and professional. I know I can always trust Vistaprint for a high quality product which is why I do all our companies printing requirements both here and in the United States through Vistaprint.
Thank you!
12 March 2024
Reply from VistaPrint DE
Thank you for your trust and loyalty! We're delighted to hear that you consistently find our products to be of good quality and dependability.
Alles top and schnell.die Maß von the envelopes and invitations was not normal!.
Alles top and schnell.die Maß von Kurier und Einladungs Karte war ungünstig.
14 March 2024
Unprompted review
Reply from VistaPrint DE
Schade, dass Sie auf unsere Anfrage nach näheren Informationen zu Ihrer Bestellung nicht geantwortet haben. Gerne hätten wir von Ihnen nähere Informationen erhalten, was Sie genau mit den ungünstigen Maßen meinen. Gerne können Sie uns auch immer direkt Feedback zu unseren Produkten über unsere Hilfeseite geben. Wir freuen uns immer, von Ihnen zu hören.
Perfekter Service von William Mondragon…
Perfekter Service von William Mondragon bei Vistaprint via online Chat! Danke schön.
7 March 2024
Unprompted review
Reasonable prints but shipping delays…
Reasonable prints but shipping delays costed some points. Order and online design platform was great for PDAC trade shows but shipping delay (not sure if Vista) caused me some grief.
3 August 2023
Unprompted review
Reply from VistaPrint DE
We apologize for the inconvenience of the shipping delays issue on your recent order. Hope you can give us another chance to make this right. At the moment, we are unable to locate your account details as your email address and order number were not included in this review. We have sent a request for information and would appreciate it if you could provide them. You can also send us the details through email via dereviews@vista.com We appreciate you taking the time to reach out to us, and we look forward to your response.
I made a mistake with my Order and the…
I made a mistake with my Order and the Support Service did everything to fix the Problem and make my Package come as fast as possible after my failure (forget about noting the right house number). The ordered cards are so beautiful. I really appreciate how courteous they have been. I didnt even had to pay the shipping twice.
Highly recommend buying at vistaprint.
22 February 2024
Unprompted review
I've had the best experience with…
I've had the best experience with customer support, the person I've spoken to was an absolute angel that was able to help me so fast and efficiently even though I wasn't able to provide many details as the order was placed by one of my colleagues on my behalf. I appreciate this company and would recommend it any time!
21 February 2024
Unprompted review
Reply from VistaPrint DE
Your satisfaction is our top priority, and we're glad that we could meet your expectations.
Quick turnaround and a nice design for…
Quick turnaround and a nice design for the printed tablecloth I ordered. I would definitely use them again.
22 January 2024
No matter what problem I have
No matter what problem I have, the VISTA Print Team is fast, very very friendly and soooooo helpful.
I love to order their products, due to the brilliant service.
The delivery time is awesome!
Thanks to all of you. Always a pleasure to order this or that. I love it!
24 January 2024
Unprompted review
Reply from VistaPrint DE
We are ecstatic that you were satisfied with the quality of our products and decided to return for more as a result of the excellent guidance and assistance provided by our customer care team. We look forward to doing business with you again.
The best Anbieter for photo books
Since l started using Vistaprint some years ago, l have never been disappointed. The delivery is not only on time but comes even earlier as the given dates. The prices are also good. Keep it up
1 December 2023
Reply from VistaPrint DE
Thank you for submitting the review. It makes us extremely happy to hear that you have been a long-time customer, praising us for our affordable prices, prompt shipping, and excellent printed products. We look forward to serving your future printing needs.
I'm still waiting for the rest of my order!
Everything that I orderd Arrived after a significant delay - and I'm still waiting for the rest of my order!
4 December 2023
Reply from VistaPrint DE
Please accept our sincerest apology for the delays with your Baumwoll-Tragetasche von VistaPrint® and Unisex-Latzschürze Essential von Premier order. This is not the Vistaprint experience we want you to have. We strive for 100% customer satisfaction and when your expectations aren’t met, we’re committed to making it right. Looking at your account, we can confirm that a replacement has been submitted and is currently in production. Based on the NEW expected delivery date on your Order History these orders are still on time for your delivery. You may check it here: https://www.vistaprint.de/oh/ Expect an email with the tracking details once shipped, so you can monitor the delivery. We can guarantee that the complete products will come no later than the indicated delivery date on your replacement order.
visitekarten and gutschein
Order some visitenkarten and gutschein for my business. I had a problem with the delivery, however, they always gave me a quick response and even assumed additional costs to compensate this mistake. Apart from this the service and quality has been great! I will certainly use your services again.
23 November 2023
Good quality and fast delivery
19 November 2023
Great and friendly service!
The Customer Service has been good since the very beginning. (I have used vista print in the Netherlands, the USA and Germany.) They have always done their best to help and find solutions or a corrected version of my oder when needed without any hesitation. Thank you!
16 November 2023
Reply from VistaPrint DE
We try our best to give the same level of service no matter where our customers are. Thrilled to hear we were able to do the same for you.
Design Service hat super funktioniert…
Design Service hat super funktioniert und der Service ansich ist super
16 November 2023
Reply from VistaPrint DE
Lieber Markus,
von Herzen vielen Dank für diese großartige Bewertung und die lieben Worte.
Dann steht einer erneuten Bestellung ja nichts mehr im Wege und wir stehen Ihnen, als Ihr Partner für unsere Design- und Marketingprodukte jederzeit zur Verfügung.
Alles Gute für Sie und hoffentlich bis bald.
Herzliche Grüße,
Ihr VistaPrint-Team
Reply from VistaPrint DE
Lieber Kunde,
das freut uns sehr zu lesen, dass Sie so gut zurechtkommen mit unserer Plattform.
Danke für Ihre freundliche Bewertung und besonders für Ihren Einkauf.
Sollten wir etwas für Sie tun können, sind wir per Telefon, E-Mail & Chat jederzeit für Sie da:
https://www.vistaprint.de/kundenservice/hilfe-seite/
Herzliche Grüße,
Ihr VistaPrint-Team
excellent produvct,
10 November 2023
Reply from VistaPrint DE
Dear Harold,
Thank you from the bottom of our hearts for this great review and the kind words.
Then nothing stands in the way of another order and we are always at your disposal as your partner for our design and marketing products.
Best regards,
Your VistaPrint Team
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