VistaPrint UK Reviews 

31,002
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products and the ease of creating custom designs. Many people appreciate the quick delivery service and efficient turnaround times. Reviewers often highlight the helpful customer support and the overall smooth and stress-free ordering process. However, some people were dissatisfied with occasional issues regarding order accuracy or quality control, such as incorrect printing or design flaws. A few other people also felt that delivery could be inconsistent, with some experiencing delays or missing items.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the great quality and value of items... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high standard of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction with the ease... See more

Service

People report positive experiences with service, often praising the great support, products, and value. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall a good product. Easy to create, quick delivery and good quality. If I’m being critical, the colours could be a little more vibrant, but I can live with that. I have created many custom mugs us... See more

Company replied

Rated 5 out of 5 stars

I received our order today of Wedding Thank you cards. But they were printed on both sides strangely, not only did they look strange having the same design on both sides, but they wouldn't allow me to... See more

Company replied

Rated 5 out of 5 stars

Well, Vista do it again. I've been using them for 3years now to produce varied car stickers for classic care events. Never a hiccup until this year when a miss communication lead to a wrong result. So... See more

Company replied

Rated 5 out of 5 stars

I've used several companies over the years for my printed needs. Vistaprint have certainly been true to their word on every occassion and the quality of the work has been excellent. I will certainly c... See more

Company replied


Company details

  1. Digital Printing Service
  2. e-Commerce Service
  3. Graphic Designer
  4. Prints and Signs Store
  5. Promotional Item Store

About VistaPrint UK

Written by the company

Shop Now Design Services Create a Website Ideas & Advice VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in.

 

We offer a wide range of customisable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.

 

When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

31K reviews

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4.4

All reviews

(31,002)

3,643 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and quality

Excellent service and quality. Always used and have a brilliant design set up. I love making personal calenders.

8 December 2025
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your wonderful feedback! We're delighted to hear that you've consistently enjoyed our service, quality, and design tools. It's also great to know you love creating personalized calendars with us. We truly appreciate your continued support.

Rated 5 out of 5 stars
VistaPrint UK logo

Reply from VistaPrint UK

We’re delighted to hear that you were pleased with the quick service and the quality of the product. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Great experience with the VistaPrint…

Great experience with the VistaPrint Advisor service. Ghofrane reached out proactively, helped me resolve an issue and found suitable alternatives for items I couldn't find on the site. Fast, friendly and genuinely helpful; highly recommended for business orders.

15 July 2026
Unprompted review
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your review submission. We're so happy you had an amazing experience with customer care, and we look forward to doing business with you again.

Rated 5 out of 5 stars

Easy order process and a quick delivery…

Easy order process and a quick delivery of our new, smart business cards

6 July 2026
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Reply from VistaPrint UK

Thank you for your wonderful review. We are delighted to hear you found the ordering process easy and that your new business cards arrived quickly. We are so glad you are happy with how they turned out.

Rated 5 out of 5 stars

Great!

Great mugs and business cards. No complaints.

6 July 2026
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Reply from VistaPrint UK

We're so glad to hear you're happy with the mugs and business cards. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Absolutely amazing perfect quality and…

Absolutely amazing perfect quality and quick delivery staff was very helpful 👌

6 July 2026
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Reply from VistaPrint UK

Thank you for your wonderful feedback! We're delighted to hear that you were happy with the quality, quick delivery, and the support provided by our team.

Rated 5 out of 5 stars

Very quick turnaround

Very quick turnaround - quality great. Thank you.

2 July 2026
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Reply from VistaPrint UK

We are so glad to hear that you were pleased with the quick turnaround and the quality of our work. Thank you for your kind words.

Rated 5 out of 5 stars

Once again Vistaprint delivered a…

Once again Vistaprint delivered a great product printed my book terrific quality and very quick response Can't fault them

6 July 2026
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Reply from VistaPrint UK

Thank you for sharing your feedback on your recent Photo Books order. We are delighted to know that once again, VistaPrint delivered a product that met your expectations, with terrific print quality and a quick turnaround.

We appreciate your continued trust in us and are glad the process provided both quality and efficiency. Your comments will be shared with the relevant team to reinforce the standards that ensure consistent results for valued customers like you.

We truly value your input and look forward to supporting you with future projects, continuing to provide products and services that reflect the reliability and quality you’ve experienced.

Rated 5 out of 5 stars

Nice printer paper coasters, great for advertising.

I frequently place orders with VistaPrint but ordered something new this time, their paper coasters which I have had trouble finding in the past. These ones were great, nice clear design and reasonably priced. I just got a few to try but I’m sure I’ll be getting more, a great advertising tool.
Their delivery, as always, was a bit hit and miss so I never want to be in a rush because they often say they can’t delivery when they’ve promised. To be fair though, if you point it out they do always offer a credit or refund and they’ve sent things out again when they’ve not arrived.
So coasters good as they find are most things I’ve ordered. Delivery ok if you’re not tied to a specific deadline.

3 June 2026
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Reply from VistaPrint UK

We’re glad to hear you enjoyed the paper coasters and found them to be a great advertising tool with a clear design and good value. We also appreciate your comments regarding delivery. Your feedback is important and will be shared with the appropriate team as we continue working to improve the overall experience. Thank you for being a loyal customer, and we look forward to helping with your future orders!

Rated 5 out of 5 stars

Hen Party Prints (welcome sign/stickers/tentcards)

I printed some materials for a friends Hen Party and they turned out amazing, great quality, easy to use website, very helpful and realistic/accurate mock ups that give you the confidence to print and get what you are expecting.

24 June 2026
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Reply from VistaPrint UK

We're so happy you're pleased with your ordering experience with us. Thanks for choosing VistaPrint for your printing needs.

Rated 5 out of 5 stars

I can not rate the products I have…

I can not rate the products I have received high enough, The customer service was amazing , had a couple of glitches in one order and they fixed it right away.

I have already started to design the next order with them and will be looking forward to ordering more from them thank you vista print for making this whole process easy and stress free

4 July 2026
Unprompted review
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Reply from VistaPrint UK

Thank you so much for your incredible feedback. We are delighted to hear you are so happy with your products and that our team was able to quickly resolve the issues with your order. It is wonderful to know the experience was easy and stress-free for you. We truly appreciate your continued support and are excited to hear you are already designing your next order. Thank you for choosing us, and we cannot wait to bring your next project to life.

Rated 5 out of 5 stars

Good products

Good products, quick to receive and well done.
Thank you guys, see you at the next purchase!

11 December 2025
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Reply from VistaPrint UK

Thank you for your wonderful review. We are delighted to hear you were happy with the quality of your products, the quick delivery, and the overall experience. We truly appreciate your support and cannot wait to help with your next purchase.

Rated 1 out of 5 stars

Wont be using again

Wont be using again. First order immediately delayed and still not arrived. Customer services put in a second order and this one is now delayed.

Not a great first impression at all to make to a new customer. First and last time i will be using.

14 July 2026
Unprompted review
VistaPrint UK logo

Reply from VistaPrint UK

We're truly sorry to hear about your experience.

We understand how frustrating it must be to experience delays with both your original order and the replacement, especially as a first-time customer. This is not the experience we strive to provide, and we sincerely apologize for the inconvenience and disappointment this has caused.

We’d like to help make this right, and we’ve sent you a separate email requesting further information so we can better assist you with this.

Rated 5 out of 5 stars

Vistaprint photobooks are excellent…

Vistaprint photobooks are really excellent.
It is the best place to produce a short memoir in my opinion, if you also want to present photos of the subject. I am very pleased indeed with the way the photo of my relative appears on the front cover of the 24 page book I have produced and which arrived today. Thank you!

2 July 2026
Rated 5 out of 5 stars

Just the outstanding service and…

Just the outstanding service and consistency of following up just when you happen to be driving or working out in the gym! It’s great to be disturbed all the time by someone you ordered something from…🤮 NOT! 🤮

3 July 2026
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Reply from VistaPrint UK

We appreciate the feedback and will pass it to the relevant team for review.

Rated 5 out of 5 stars

I was so impressed with the cards

I was so impressed with the cards, they were exactly as I idealized, they are so beautiful 🥰 thank you very much for the quick shipment, well packaged and so beautiful. I wish you all the best.

13 July 2026
Unprompted review
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your review submission. We're happy you're pleased with the cards and look forward to doing business with you again.

Rated 5 out of 5 stars

Our choir have recently had a 50th…

Our choir have recently had a 50th Anniversary Concert and VistaPrint UK have been there for us every step of the way. Tickets to posters to programmes. A fantastic one stop shop. Any issues I had or queries were dealt with fabulously.

1 July 2026
Unprompted review
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Reply from VistaPrint UK

We're so happy to hear we could support your choir's 50th Anniversary Concert from start to finish! It's wonderful to know our services met your needs and that any questions you had were handled effectively. Thank you for your kind words.

Rated 5 out of 5 stars

Excellent experience from beginning to…

Excellent experience from beginning to end! Online design tools were simple and intuitive to use. Prices were good as was the delivery. Everything arrived on time and just as ordered. The quality is great and I am very pleased! Highly recommended.

30 June 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for taking the time to share your feedback with us. We're very happy to hear that you're pleased with the quality and overall experience.

Rated 5 out of 5 stars

Great service

Great service, speedy delivery and excellent quality - thank you

3 July 2026
VistaPrint UK logo

Reply from VistaPrint UK

We're delighted to hear that you're pleased with the quality, service and quick delivery.

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