Visa Genie Reviews 

3,133
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. People constantly describe the support team as extremely helpful and professional, noting that communication is fast, reliable, and friendly from start to finish. Consumers truly appreciate the polite guidance provided throughout the entire application, which makes obtaining travel documents remarkably smooth and straightforward. However, some people mentioned difficulties with external online systems. Reviewers noted that technical problems, such as page crashes and reloading loops, caused significant frustration when trying to complete forms independently. Despite these annoying technical hurdles encountered on government pages, consumers remain very satisfied with the prompt assistance received afterward.

What people talk about most

Service

Users describe positive interactions with service, highlighting a fast and efficient process from start to... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Website

People report ambiguous experiences with website usability, reflecting both frustrating challenges and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful telephone advice... See more

Response time

Reviewers highlight satisfaction with the prompt response times and efficient service. Consumers report that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After trying unsuccessfully to sort out our own Visas for India, we took the advice of our tour company. Go to Vis Genie. What a difference! One form easily completed, two images sent by email from... See more

Rated 5 out of 5 stars

A quick and easy process to obtain either business or tourist visas for India. They can help with editing photo sizes, making sure your application is correct by proving an easy to fill template. High... See more

Rated 5 out of 5 stars

Visa Genie staff were really efficient and helpful in obtaining my eVisa for India. My son and I had about nine attempts before I placed the business with them. On every occasion, we were allowed to... See more

Rated 5 out of 5 stars

Dhara is absolutely amazing! From start to finish, she makes everything so smooth and stress-free. She’s genuinely passionate about helping you and always goes the extra mile. What really stood out... See more


Company details

  1. License Bureau

Information provided by various external sources

Visa Genie’s services are tailored for to make your travel visa application simple and affordable. Our aim is to serve in a most personalised and a cost efficient way. This includes assisting clients in completing visa applications, editing documents as per official requirements, eliminating errors and speedy visa delivery.


Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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5.0

All reviews

(3,133)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

China visa

Clear instructions, met the demands of a tight timetable for return of my passport.

19 September 2025
Rated 5 out of 5 stars

Chinese visa made simple

I applied for a Chinese visa and as I was using visa Genie decided to apply for a 2 year multi entry visa. The service from start to finish was super efficient. It required me to complete an online form and a trip to the visa centre for biometrics. I was met by an agent who took me through the process. Simple and straightforward. I highly recommend visa Genie.

17 September 2025
Rated 5 out of 5 stars

Visa’s made simple

I had tried to do this myself but it was extremely complicated and I couldn’t risk making a mistake. A friend recommended this company and I read their reviews and they were all positive. They didn’t disappoint and made the process simple and very good value for money. I would also recommend them, there customer service is excellent.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Indian Visa Application

It is the second time I have used Visa Genie and in both occasions they were extremely efficient and very quick.
Their online form to fill in is clear and simple to understand and it is very easy to attach documents to their email.
I certainly would recommend them to my friends.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Very reliable and helpful

I always use Visa Genie and I recommend them to my friends and colleagues. They are very responsive and informative and their service is fast and reliable.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service and customer support

Had to arrange a visa at late notice for meeting and the visa was delivered in 3 days. Great combination of online form filling for data backed up by direct support through customer service representative to answer any questions - thank you Dhara!

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Quick, reliable and professional

My brother recommended as had used their services. Really quick and easy. Professional e-visa via email and no issues re size of files submitted. My friend applied for a visa elsewhere and said it was a nightmare. Go with VisaGenie - you won’t regret it.

18 August 2025
Unprompted review

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