Virtualescaping Reviews 

110
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers had a great experience with this company. Reviewers warmly praise the engaging puzzles and deeply immersive themes that provide fantastic entertainment for families and friends playing together. Customers also appreciate the convenient ability to play across multiple devices seamlessly and find the online purchasing process entirely straightforward. However, some people mentioned technical glitches, such as audio troubles and issues with loading videos or pages correctly during gameplay. Others also noted that certain hints could sometimes be confusing or less intuitive when trying to solve the more difficult puzzles. Some reviewers felt that a few rooms lacked a cohesive story or occasionally required too much random guessing to progress.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting fun gameplay, engaging family time,... See more

Product

Customers consistently note positive experiences with product, highlighting engaging and challenging puzzles... See more

Website

Users describe ambiguous interactions with website experiences, as reviewers express great delight playing... See more

Quality

Customers had positive experiences with quality, expressing delight at the impressive production values,... See more

Application

Reviewers highlight ambiguous aspects of application performance, expressing delight over the digital escape... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We enjoyed playing Murder in the Alley, Echoes of the Asylum and Artefact Isle. They do test your way of thinking and nothing is obvious. Because we don't set the time challenge we take our time, re... See more

Rated 4 out of 5 stars

We played a few virtual escape rooms and had fun spending time as a family. Although we enjoyed all three rooms (murder in the subway, the school escape, and the asylum), there was definitely a quali... See more

Rated 4 out of 5 stars

I play escaperooms virtually with a friend on the other side of the country so we are always looking for something new. Between us we've purchased all the current games and are waiting for a goo... See more

Rated 4 out of 5 stars

Great fun for distance family time! Purchased the nightfall trilogy for NYE family time, and it was a blast! Only downside- some of the cut scenes didn’t load on our iPads, but there were warnings t... See more


3.9

Great

TrustScore 4 out of 5

110 reviews

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No recent history of asking for reviews

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Replied to 41% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(110)

106 reviews in the last 12 months

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Rated 4 out of 5 stars

Great Activity!

This was a great activity to do at home with my son! While in-person escape rooms are great, they are quite expensive and require advance planning. The Virtual Escape Room was perfect for what we wanted to do.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

I was looking for something fun to do…

I was looking for something fun to do with my niece one evening at home, and since we've always loved escape rooms, I thought an online version would be the perfect thing to try as she'd never done one before.
It turned out to be a brilliant way to spend a couple of hours together, working as a team to solve the puzzles, although I have to admit she solved most of them! Some of the puzzles were definitely more challenging, and we needed to use a few hints along the way, but once we were pointed in the right direction, everything clicked into place.

We both had a great time and will definitely be buying another one in the future. I'd highly recommend it for anyone looking for a fun activity to do together at home.

28 July 2026
Unprompted review
Rated 4 out of 5 stars

Sound

It was great, music could be a a bit lower on Echos of the Asylum

24 July 2026
Unprompted review
Rated 4 out of 5 stars

Great family night activity

We chose Merlin’s Castle as our first experience and played with friends in a separate home, we did have a lot of issues with the in game chat/video features and ended up video calling via phone to communicate but that was no doubt our technological issues, but we had a great time playing it, the puzzles were great, challenging enough to get you thinking but easy enough that the kids could be involved and solve them just as easily as the adults, was a great way to spend a night and break up the school holiday boredom, we’ve already chosen the next one we aim to play!

11 July 2026
Unprompted review
Rated 4 out of 5 stars

Entertaining

Good story line. A little more difficult than some with this rating. Nice in game videos.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

No response on email, scammer.

It was booked virtual escaping through our work. As we managed to escape, we received an email where it says if you share a photo or video on instagram tagging virtual escape sharing you experience and then email, they will send you a free voucher. Followed the instruction and sent 3 emails, but no response. Real scammers.

9 June 2026
Unprompted review
Rated 4 out of 5 stars

This was the 2nd time our group played…

This was the 2nd time our group played and we enjoyed both times very much. The first one we played ran flawlessly however, the 2nd one we played Asylum was very glitchy. One of our players had to refresh several times throughout the game. We also think one of the glitches included the fact that we still hadn't solved the clue in the room with Emily, Lilly & Sam and we were able to get into the final altar room which didn't make any sense. I wasn't able to click on most of the clues and objects until after one of my team mates clicked on them. Even though we did enjoy the game it did leave us feeling somewhat let down due to the frustration of the glitches.

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed ☹️

Just played Murder in the Alley.
Was super glitchy, items were duplicated or non existent 😅 for example, the car was floating mid air and we had two sets of numbers in the phone box. Had to constantly refresh the page to resolve. Hints were not accurate either, at one stage they suggested the “horn was in the corridor on the wall” 😂
Disappointed ☹️

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Win, win...

We recently played an online escape game and had a fantastic experience. It was so convenient to be able to enjoy the thrill of an escape room from the comfort of our own home.

The game allowed us to move at our own pace, which took all the pressure off and let us really dive into the experience together. The puzzles were perfectly balanced—challenging enough to keep our brains engaged, but never so difficult that we felt stuck or frustrated.

Beyond the gameplay, the production quality was impressive. The graphics were sharp and immersive, and the storyline was well-crafted and engaging, keeping us hooked from start to finish. We highly recommend it for anyone looking for a fun and rewarding way to spend an evening.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Family‑Chaos‑Meets‑Genius

If you’ve ever wondered what happens when three kids, two adults, a pile of snacks, and a digital escape room collide… the answer is: absolute magic.
VirtualEscaping.com has become our new family battleground — in the best way. The puzzles are clever enough to make the adults feel smart, but fun enough that the kids dive in like tiny detectives on a sugar rush. Everyone gets a moment to shine. One kid cracks a code, another spots a hidden clue, an adult pretends they solved something important — teamwork at its finest.
Meanwhile, snacks are disappearing at record speed, someone is yelling “I FOUND IT”, someone else is egging the team on like a tiny sports coach, and somehow we’re all completely hooked.
It’s chaotic, hilarious, surprisingly bonding, and honestly one of the easiest ways to get everyone — all five of us — playing together instead of arguing over what to watch.
Verdict: VirtualEscaping.com turns your living room into a puzzle packed adventure where every family member becomes a hero. Highly recommended for anyone who enjoys laughter, teamwork, and the occasional snack crumb emergency.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Vacation Escape Experience

While on vacation, my husband and I decided to try an online escape room since we love escape rooms. We found out about virtual escaping on instagram. We played Underground Murder and Detention. We loved being able to use our own devices and search for clues on our own, while communicating back and forth. The graphics were great. The hint system was helpful and overall had a great experience. We will be trying the other games and will recommend to our family who lives out of state. Would be a great gift and a great way to connect with our adult kids.

21 May 2026
Unprompted review
Rated 4 out of 5 stars

We thoroughly enjoyed our first game…

We thoroughly enjoyed our first game experience. It took us a while to figure out what to do and we used more hints than I would have liked but we all had fun. We are looking forward to doing it again!

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Lots of fun

Lots of fun, just hard enough to get us really thinking but easy enough to solve eventually.

25 April 2026
Unprompted review
Rated 4 out of 5 stars

These are so much fun for an evening…

These are so much fun for an evening in. The puzzles are challenging and the rooms are interesting. We have done 5 of these rooms so far and most have been great, but some of the endings were a little abrupt so we felt we needed a bit more to the game ending. Overall, really good fun, I have recommended these to family and friends.

19 April 2026
Unprompted review
Rated 2 out of 5 stars

Fun but frustrating

We bought a 3 pack bundle, and have completed 2 so far. They are fun, however the clues and answers don’t really match up. The Saloon was particularly disjointed. The puzzles and solutions were very convoluted…and the clues don’t make sense. Though there was some frustration with the process, it was still mostly fun to solve…but we won’t be purchasing the other games.

21 April 2026
Unprompted review

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