We signed up with Virtual Headquarters last year and it’s been a great experience from day one. The team is professional, responsive and always polite. Whenever post comes in, we get a friendly email... See more
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Based on reviews, created with AI
Virtual HQ are the leading independent provider of virtual office solutions in the UK. Enjoy the benefits of a physical office, without breaking the bank. Watch your company grow and reap the rewards, as well as accessing one of the largest virtual office networks in the UK, offering premium services in prominent locations. At Virtual HQ, it's not just about keeping up appearances - it's about helping your business work harder. And we know how to work up a sweat.
Baldwin Street 27-29, BS1 1LT, Bristol, United Kingdom
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Very swift, comprehensive service. Application went right through. Thank you for your service!

Reply from Virtual Headquarters
Great experience setting up our virtual offices. Answered all my questions promptly. Would highly recommend.

Reply from Virtual Headquarters
Emma was too helpful,very professional to deal with.

Reply from Virtual Headquarters
I recently started using the services of this virtual address company, and I must say, I'm thoroughly impressed. Their team is incredibly kind and attentive, always ensuring that I'm informed as soon as a letter arrives. It's such a relief knowing that I can rely on them to keep me updated and organized. Highly recommended!

Reply from Virtual Headquarters
A seamless transaction from the get go. Very patient and very helpful with the questions I had.
Would definitely recommend.

Reply from Virtual Headquarters
Wonderful service, normally I used Regus my companies, compare to Regus, price less and service good, go for only virtual hq guys.

Reply from Virtual Headquarters
PLEASE STAY AWAY!!!
I have been in business now for over 15 years and this is the worse company that sells Virtual Services I have ever dealt with. So first of all their website is very misleading and they choose their words carefully.
I first dealt with a man called Josh, then Emma which I explained I am in the middle of moving home so I sent all my information over to the compliance team and then got an email saying because I was not registered at my previous address we have to send you out a code in the post and once I receive the code they can activate my account. I explained but I am moving out tomorrow so cannot go back to the property to get this code and they replied well for your new address have you got a bill. I explained I have not got this yet as I am just moving in they replied sorry we can’t help. On top of that just know they do not accept Monza bank accounts only traditional bank statements and to top it off I asked for a refund and they gave me back £3.52 explaining more lies about set up fees which were waived in the end really I paid.
I sent my passport, driving license and still they treated me like a criminal even though I was born in the UK and lived here all my life. Now this has delayed my opening of my business and plus I am out of pocket.
So please business people stay away if you are not registered at your home address(which doesn’t state this on their website so more lies just to get your business) don’t have a traditional bank account and if you cancel they will tell you lies so they will not refund you.
This company is dishonest, website is misleading please STAY AWAY, they are cheap for a reason and now I wish I spent that bit more and went somewhere else.

Reply from Virtual Headquarters
Prompt and helpful response from Emma this week, always easy to deal with.

Reply from Virtual Headquarters
Recently moved over to Virtual HQ and the move went seamlessly and very professionally! Great attention to detail!

Reply from Virtual Headquarters
Excellent customer service, very friendly and prompt in their response.

Reply from Virtual Headquarters
Constant great service from Jasmine at the Stockport office. :)

Reply from Virtual Headquarters
I initially dealt with Emma, then Josh and then Abi.
They were professional, in there dealings with me without being pushy.
Abi in particular who concluded my registration was very patient and explained what was needed and why.

Reply from Virtual Headquarters
We just went through the onboarding process with the company and we can say so far we are very satisfied. It was easy and we got all the information we needed. We have an actual person on the other side that will be handling our account which is something we haven't had with our previous provider. So, we are hopeful to have a great experience in the future too.

Reply from Virtual Headquarters
Great company, very responsive and helpful.
Highly recommend.

Reply from Virtual Headquarters
Getting a virtual office set up through Virtual Headquarters was very quick and easy. It is a reasonable price compared to their competitors and they are very helpful when you have any queries

Reply from Virtual Headquarters
Great Company to business, support is appreciated, thank you.

Reply from Virtual Headquarters
Very good service from virtual HQ. It's the best option to still maintain a public address and receive mail conveniently from our chosen location!

Reply from Virtual Headquarters
Great service, great presence, great affordability, great premises, great people. :)

Reply from Virtual Headquarters
It is good to be able to compliment a company for delivering what it says in our VO agreement.
As we enter a new year we wish them continued success and maintaining the high quality of service
to the International Children's Trust

Reply from Virtual Headquarters
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