Absolutely dreadful! Pulled out of a business loan due to the amount of stuff they wanted. Supposedly British business bank rules and if that’s true the whole thing is a sick joke. I refused to send... See more
Company replied
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Absolutely dreadful! Pulled out of a business loan due to the amount of stuff they wanted. Supposedly British business bank rules and if that’s true the whole thing is a sick joke. I refused to send... See more
Company replied
Virgin start-up is an amazing organisation built on key core values which you can see in the way people work with you and even in the office surroundings! The support structure is 2nd to none and t... See more
Company replied
I can’t thank Virgin StartUp enough for their support with my Start Up Loan application. Emma was incredibly helpful, responsive, and genuinely encouraging throughout the entire process. She really to... See more
Company replied
Absolutely phenomenal! I have used the Virgin start-up loan on two different occasions and every time time the team there has been extremely helpful. They have a great system in place and they guide... See more
Virgin StartUp is the not-for-profit home of entrepreneurship at the Virgin Group. Founded in 2013 by Sir Richard Branson, Virgin StartUp helps early-stage founders in the UK, start and grow the businesses that they’re passionate about by providing founders with business advice, access to funding, mentoring, training and more, including scale-up and investment readiness programmes. Home to a community of thousands of founders, through its programmes, Masterclasses and events, Virgin StartUp provides founders with the support and opportunities they need to build better businesses.
50a Charlotte Street, W1T 2NS, London, United Kingdom
No recent history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Not sure why there are just bad reviews I had an excellent experience. Started application on a Thursday night, which involved a brief form with personal information, followed by credit check. After this was told I would be assigned a business advisor to go over and help my with my application. I filled in business plan/ cash flow/ survival budget all which were easy to do using the templates provided. My advisor called me on the Sunday on his day off and asked me to add a few more things CV and proof of profits. This was done Sunday evening. He checked on Monday and said all was okay and then submitted my application. 2 days later on the Wednesday I was approved. All in all I thought it was an easy simple and very fast process. I would say to better prepare for this process have all your business plan and forecasts and projections ready this will help the process go much smoother. Thanks to start ups I can now move on and grow my business I am very grateful to them and also for the support I will receive since being approved. I highly recommend small businesses to reach out and give this a go.
Rude staff very unprofessional and unhelpful wouldn’t recommend to anyone, avoid
Rubbish service ,
First time is a personal loan , then is a business loan , then is again a personal one .
Wake up guys ! Is no people on this earth will ever like your services.
Very bad experience. After wasting a lot of time, discussions over the Business plan, they just stopped. No feed-back, no answer to my e-mails, no answer on my application.
And because I chose them I can't apply using a proper StartUp Loan company.
If you are looking to apply to StartUp Loans, avoid this company.
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