Virgin StartUp Reviews 

45
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolutely dreadful! Pulled out of a business loan due to the amount of stuff they wanted. Supposedly British business bank rules and if that’s true the whole thing is a sick joke. I refused to send... See more

Company replied

Rated 5 out of 5 stars

Virgin start-up is an amazing organisation built on key core values which you can see in the way people work with you and even in the office surroundings! The support structure is 2nd to none and t... See more

Company replied

Rated 5 out of 5 stars

I can’t thank Virgin StartUp enough for their support with my Start Up Loan application. Emma was incredibly helpful, responsive, and genuinely encouraging throughout the entire process. She really to... See more

Company replied

Rated 5 out of 5 stars

Absolutely phenomenal! I have used the Virgin start-up loan on two different occasions and every time time the team there has been extremely helpful. They have a great system in place and they guide... See more

Company details

  1. Education & Training

Written by the company

Virgin StartUp is the not-for-profit home of entrepreneurship at the Virgin Group. Founded in 2013 by Sir Richard Branson, Virgin StartUp helps early-stage founders in the UK, start and grow the businesses that they’re passionate about by providing founders with business advice, access to funding, mentoring, training and more, including scale-up and investment readiness programmes. Home to a community of thousands of founders, through its programmes, Masterclasses and events, Virgin StartUp provides founders with the support and opportunities they need to build better businesses.


Contact info

3.6

Average

TrustScore 3.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(45)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great easy process

Not sure why there are just bad reviews I had an excellent experience. Started application on a Thursday night, which involved a brief form with personal information, followed by credit check. After this was told I would be assigned a business advisor to go over and help my with my application. I filled in business plan/ cash flow/ survival budget all which were easy to do using the templates provided. My advisor called me on the Sunday on his day off and asked me to add a few more things CV and proof of profits. This was done Sunday evening. He checked on Monday and said all was okay and then submitted my application. 2 days later on the Wednesday I was approved. All in all I thought it was an easy simple and very fast process. I would say to better prepare for this process have all your business plan and forecasts and projections ready this will help the process go much smoother. Thanks to start ups I can now move on and grow my business I am very grateful to them and also for the support I will receive since being approved. I highly recommend small businesses to reach out and give this a go.

17 June 2021
Unprompted review
Rated 1 out of 5 stars

Rubbish service

Rubbish service ,
First time is a personal loan , then is a business loan , then is again a personal one .
Wake up guys ! Is no people on this earth will ever like your services.

30 January 2019
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience. After wasting a lot of time, discussions over the Business plan, they just stopped. No feed-back, no answer to my e-mails, no answer on my application.
And because I chose them I can't apply using a proper StartUp Loan company.
If you are looking to apply to StartUp Loans, avoid this company.

21 August 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look